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Section 5 of the
Motor Vehicle
Dealers Act (MVDA) requires
dealers and salespeople to
conduct business activity with
honesty, integrity, financial
responsibility and in accordance
with law.
The
Standards of Business
Practice apply to all motor
vehicle dealers in Ontario,
including all persons employed,
appointed or authorized by a
motor vehicle dealer to act on a
dealer's behalf in any
transaction arising from or
related to the purchase, sale or
lease of motor vehicles. Dealers
who disregard the
Code of Ethics
are subject to having their
conduct reviewed and, after a
fair review of the situation,
may face disciplinary action by
the Discipline Committee.
Members must at all times
observe and comply with OMVIC's
by-laws, as well as with the
Code of Ethics as illustrated by
the Standards. Conduct that does
not comply with the Code of
Ethics will be considered
grounds for discipline. All
Members are subject to the
Discipline Process and may be
subject to such consequences as
recommended by a Discipline Panel
of the Discipline Committee.
Discipline Panel
The Discipline Committee's
Discipline Panel will hold
hearings to examine alleged
breaches of the Code of Ethics,
and will have the faculty to
impose disciplinary measures
(e.g. Registrar's Actions or
proposals to revoke
registration) and/or penalties.
At these hearings all parties
may be represented by counsel or
an agent. Again, the dealer will
be given the opportunity to
submit relevant documentation
supporting his/her position with
respect to the alleged breach.
Hearings before the Discipline
Panel will be recorded.
Following a hearing, the
Discipline Panel will issue a
formal decision stating the
reasons that led the panel to
reach that conclusion. Decisions
of the Discipline Panel will be
published as a matter of public
record, and may be appealed to
the Appeals Committee. Appeals
would be limited to questions of
law or fact, and will not be a
re-hearing of the matter.
Click here to read Discipline Panel decisions
MVDA Rules of Practice
MVDA 2002 Rules of Practice
Click here to
learn more about becoming a
member of the Discipline and
Appeals Committee
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