Dealer Vehicle Transfer Process Frequently Asked Questions

  1. How would these changes affect me?
  2. Do I have to always present a Dealer Authorization Letter to the issuing office?
  3. What if I usually attend more than one issuing office?
  4. Am I supposed to include my dealer registration number in the transaction documents?
  5. What if I'm registering a new vehicle?
  6. Are dealer auctions also affected by these changes?
  7. Are out-of-province dealers affected by these changes?
1) How would these changes affect me?

Beginning February 15, 1999, any individual attending an issuing office to process a vehicle transfer on behalf of a registered dealer, must present a Dealer Authorization Letter and a signed copy of the dealer's OMVIC pocket certificate to the issuing office. The issuing office will keep these documents in their files, and will also require photo identification in order to confirm the identity of the person(s) named in the Dealer Authorization Letter.

2) Do I have to always present a Dealer Authorization Letter to the issuing office?

No. The dealer and/or those representing the dealer are not required to provide the Dealer Authorization Letter on every visit; only the first time they attend an issuing office after February 15, 1999. However, whenever there is a new person attending the issuing office on behalf of the dealer for the first time, the dealer is obligated to produce an updated Dealer Authorization Letter.

3) What if I usually attend more than one issuing office?

Dealers using more than one issuing office must provide an original of the Dealer Authorization Letter and a copy of the dealer pocket certificate, with an original signature of an authorized representative, to every office they attend. MTO has provided written procedures to their issuing offices, which say they can only accept an original of the authorization letter and a copy of the pocket certificate with an original signature. Dealers cannot photocopy these items for distribution amongst different issuing offices.

4) Am I supposed to include my dealer registration number in the transaction documents?

Yes. The selling dealer number, if applicable, must be written on the reverse side of the vehicle registration document, directly above the signature of the seller.

5) What if I'm registering a new vehicle?

In the case of dealers registering new vehicles, they must hand-write their dealer number on the New Vehicle Information Statement (NVIS) form that is provided by the manufacturer.

6) Are dealer auctions also affected by these changes?

Yes. Auctions will be required to furnish their staff with a letter indicating they are authorized to transfer vehicles on behalf of the auction's dealer clients. Auction staff will also be required to carry ID when attending an issuing office.

7) Are out-of-province dealers affected by these changes?

No. Out-of-province dealers, holding valid Out-of-province Exemption Certificates, will not be affected by these changes.

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