Helpful Information for Vehicle Shoppers

SET YOUR PRIORITIES

First, you need to decide what kind of vehicle is right for you. Set your priorities: where do you drive, how much can you afford, will you have passengers or be hauling gear? Is leasing right for you?

You'll want to do some homework: surf the Internet, ask friends and colleagues for their opinion, read reviews, check the library and magazine rack. Be sure you've got reliable information.
 

CHOOSE A REGISTERED DEALER

In Ontario, all motor vehicle dealers must be registered with OMVIC. You can verify dealer registration here.

Why buy through an Ontario-registered dealer?

If you purchase a vehicle from a registered dealer, your transaction is protected by the Motor Vehicle Dealers Compensation Fund. Buying privately means you lose out on the protection of the Fund.

What is the Motor Vehicle Dealers Compensation Fund?

The Comp Fund compensates consumers who have run into problems with their vehicle transactions. Under certain circumstances, you can apply for compensation of up to $45,000 for transactions that took place after January 1, 2010 ($15,000 limit on transactions before January 1, 2010). All motor vehicle dealers contribute to this fund when they register with OMVIC, as a sign of their commitment to delivering a good purchase experience.

What is the Canadian Motor Vehicle Arbitration Program (CAMVAP)?

This free arbitration program is available to you from participating manufacturers. If you qualify, the program will help you deal with disputes that might arise concerning manufacturing defects.
 

BEWARE OF CURBSIDERS

You may consider purchasing a vehicle privately, whether through newspaper classifieds, the Internet or other media. You may be at risk of falling victim to "curbsiders" – who are individuals who sell vehicles illegally.

A curbsider may sell you a rebuilt or defective vehicle, with a tampered odometer or even with outstanding liens. Studies indicate that as many as 25% of private sales ads are placed by curbsiders.

If the private seller:

  • refuses to provide you with a Used Vehicle Information Package (UVIP);
  • is not named on the vehicle registration permit
  • won't let an independent mechanic inspect the vehicle
  • indicates there may be more than one vehicle for sale

you may be dealing with a curbsider! Walk away from the deal and call OMVIC at 1-888-NO CURBS (662-8727).
 

BUYING A USED VEHICLE

These days, a used car can provide you with excellent value and many years of dependable service. It's always a good idea to have an independent mechanic inspect the vehicle before you commit to the purchase. When you purchase a used vehicle from a dealer, you may choose to purchase an extended warranty, and you may be able to take advantage of dealer financing.

They may also take your old vehicle as a trade-in, allowing you to take advantage of a 15% tax savings so that you're only charged tax on the difference between your trade-in and the value of the vehicle you're purchasing.

Remember, it's only when you purchase from a registered dealer that you will have recourse through OMVIC if complications arise with your transaction.
 

BEFORE YOU SIGN ON THE DOTTED LINE

Before you sign anything, take the time to read your contract or bill of sale and understand all the terms. Remember, this is a legal and binding contract and there is no such thing as a "cooling off" period under provincial law.

Don't sign the contract until you're ready to commit to the deal. Once you give your deposit and/or sign the contract, you have agreed to purchase or lease that vehicle.

As a consumer, you are protected by legislation and other mechanisms. All registered dealers are required to conduct themselves by a strict code of ethics to treat consumers such as yourself with honesty and integrity.
 

DISCLOSURE AND CANCELLING A CONTRACT (RECISSION)

In Ontario, there is no "cooling-off" period after you have signed a contract; however, there are certain conditions that can trigger a consumer's right to cancel a contract with a dealer.

A contract can be cancelled, by a consumer, if the following was never disclosed:

  • The total distance travelled (for used vehicles)
  • If the vehicle was a daily rental
  • If the vehicle was previously a police cruiser, emergency services vehicle or a taxi or limousine
  • The make, model or model year of the vehicle
  • If the vehicle was branded as: irreparable, salvage or rebuilt
  • The dealer stated they could not determine the total distance driven but could have determined the toal distance driven
  • The dealer has stated a false distance as the distance driven after a certain date
  • The dealer stated they could not determine the total distance or the distance travelled after a certain date but could have determined one of these

Note: The consumer may not cancel a contract more than 90 days after receiving the vehicle.
 

KNOW BEFORE YOU BUY

Vehicle ads include a wealth of important information about vehicle characteristics and costs, but can also be quite confusing. Although we all grumble about the “fine print”, it’s there because the law requires dealers and manufacturers to disclose everything you need to know about vehicle offerings and financing options. Visit OMVIC's Know Before You Buy page.
 

KNOW YOUR RIDE

Do you know what a curbsider is? Do you know how to check the history of a vehicle? Can you pick out a stolen car? Ontario high school students will be able to answer these questions thanks to a major educational initiative launched by OMVIC. The program, titled “Know Your Ride,” was developed with input from the education sector and is designed to be an integral component of the grade 10 Civics curriculum. The objective of the program is to educate students when it comes to buying used vehicles privately.  Click here to watch Know Your Ride.