Research reveals that used vehicle buyers may be unprepared for potential issues

Toronto, October 28, 2008 – New research from Angus Reid Strategies reveals that 73 per cent of vehicle buyers in Ontario purchased their first car used, as did 50 per cent of Ontarians who had bought a car in the last two years. Price-related factors are the overwhelming factors driving purchases. In light of the activity in used car sales and the likelihood it will increase with an economic downturn, OMVIC (Ontario Motor Vehicle Industry Council), Ontario’s vehicle sales regulator, is reminding Ontarians how to avoid potential purchasing issues.
 
“Research shows that price-related factors are by far the most influential when shopping for a vehicle. But an obsession with price can make people vulnerable to a bad deal, especially if they buy privately,” says OMVIC’s Brenda McIntyre. “It’s critical that first-time buyers know how to check a vehicle’s history and how to recognize curbsiders. Curbsiders are unlicensed dealers who pose as private sellers. And, very often the cars they sell are misrepresented, damaged, odometer-tampered, stolen or have liens.”
 
“Most people are satisfied with their vehicle-purchasing experiences, but things can go wrong,” says McIntyre. “Sixty-one per cent of Ontario consumers are unaware of curbsiders, which are unlicensed dealers posing as private sellers. As well, more than 40 per cent of Ontarians don’t know that when they sign a contract, it’s final. There’s no cooling off period.” 
 
Examples of vehicle problems to look for and avoid are:

Ownership and History Issues
  • Stolen vehicles sold with false ownership
  • Insurance write-offs sold at auctions, rebuilt and sold
  • Former rental cars sold without disclosing history
  • Outstanding liens from former owners
Misrepresented Conditions
  • Missing parts, especially airbags
  • Odometer tampering
  • Corrosion – badly corroded vehicles repainted and resold
  • Flood vehicles from Hurricane Katrina and Hurricane Ike

“Consumers can avoid vehicle sales issues by buying from an OMVIC-registered dealer. As the Ontario regulator, we’re responsible for inspecting 8,600 dealers regularly,” says McIntyre. “Dealers pay into a compensation fund that is available to resolve vehicle sales issues under certain circumstances, but you can only access the fund if you buy from an OMVIC-registered dealer.”
 
If you choose to buy privately:

  • Get a Used Vehicle Information Package (UVIP) from the Ministry of Transportation
  • Purchase a vehicle history search (Carproof and CARFAX)
  • Ask for ID and proof of ownership from the seller
  • Get an inspection from a trusted mechanic

OMVIC has also launched Know Your Ride, a program approved by Curriculum Services Canada (CSC) for the Grade 10 civics curriculum in Ontario. “Know Your Ride is designed to help young adults with no car-buying experience understand the potential issues associated with buying used vehicles,” says McIntyre. “It’s also a way to get into the homes of many new Canadians who may not be familiar with vehicle-buying issues and the prevention and regulation programs that exist.”
 
Teachers and schools can obtain a free copy of the Know Your Ride course, which includes a DVD, teacher’s guide and student handouts, by calling (416) 512-3167.
 
“OMVIC is preparing for the launch of new legislation offering more protection for Ontario consumers in April 2009. In the meantime, OMVIC is able to answer any questions consumers may have,” says McIntyre.

About the Research

From September 17 to September 21, 2008, Angus Reid Strategies conducted an online survey among a randomly selected, representative sample of 1,193 adult Ontarians on behalf of the Ontario Motor Vehicle Industry Council (OMVIC). The margin of error for the total sample is +/- 2.8%, 19 times out of 20. The results have been statistically weighted according to Statistics Canada’s most current education, age, gender and region Census data to ensure a representative sample of the entire adult population of Ontario.

About OMVIC

OMVIC administers the Motor Vehicle Dealers Act (MVDA) on behalf of the Ministry of Small Business and Consumer Services and will oversee the implementation of MVDA 2002 in April 2009. OMVIC maintains a safe and informed vehicle-sales marketplace by regulating dealers and salespersons, regularly inspecting Ontario’s 8,600 dealerships, maintaining a complaint line for consumers and conducting investigations. OMVIC is also responsible for administering the Motor Vehicle Dealers Compensation Fund on behalf of a Board of Trustees.

About CSC

CSC is the Pan-Canadian standards agency for quality assurance in learning products and programs. See www.curriculum.org for the full evaluation of “Know Your Ride.”