Registrar's Report - March 2, 1998 - Issue #5 |
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Dear Registrant:
The OMVIC Board of Directors has
spent an extraordinarily busy
first year - particularly
through the work of its several
committees. These committees
include Appeals, Communications
& Advertising, Education,
Finance & Audit, Legislative
Review, and Ethics & Discipline.
Today's Registrar's Report
focuses on our Ethics &
Discipline Committee and its
most important accomplishment to
date: development of the
attached Code of Ethics.
The development of a Code of
Ethics is an extremely important
public step that establishes the
industry's sincere commitment to
building dealer professionalism
and consumer protection. But
it's also just the beginning:
Our Code of Ethics forms a part
of a larger process.
Subsequently you will receive a
copy of the Standards of
Practice which provide clear
examples of how each section of
the code is meant to be applied
in your day to day business.
And finally, without a means of
enforcing compliance, neither
the Code nor the Standards of
Practice would have little real
effect. Accordingly, the Ethics
& Discipline Committee is also
developing rules, procedures and
a structure for a disciplinary
process.
The principle component of the
whole process however is the
OMVIC Code of Ethics.
Eventually, this document will
be included in all new dealer/
salesperson application kits,
and will be an important
component in the new registrant
certification program (being
developed by our Education
Committee.) The Code will be
produced in a version that will
be suitable for posting in your
dealership to demonstrate your
public commitment to the Code.
The three OMVIC Board members
who make up the committee are
Gerry Barg of Barg Automotive
(Chair), Harold Cunningham of
Cunningham Motors and Whipple
Steinkrauss, Assistant Deputy
Minister (retired), Business
Practices Division of the
Ministry of Consumer &
Commercial Relations.
According to Gerry Barg: "Our
code of ethics is proof that
we're committed to dealer
professionalism and consumer
protection. The code sets out
principles for business conduct
of the highest standard - as
high as you'll find anywhere.
"These standards will govern the
way we conduct business - not
only with consumers but also
with each other."
An important component of the
code which supports OMVIC's war
on curbsiding is a prohibition
from doing business with those
whom the dealer knows are
operating outside the law.
Dealers who knowingly sell
vehicles to curbsiders will
answer to an OMVIC Discipline
Committee. More on the proposed
activities of the Discipline
Committee will follow.
As usual, if you have any
questions or concerns, I'd like
to hear from you.
Sincerely yours,
Carl Compton,
Registrar,
Motor Vehicle Dealers Act
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