If you are a registrant or former registrant, you should enter your salesperson registration number, first name, last name, date of birth and an email address which matches your personal record at OMVIC. If you are a sole proprietor (e.g. David Andrews O/A Dave’s Auto Sales) you should NOT enter the dealer registration number or dealer email. You can check your salesperson registration certificate or your most recent renewal notice to confirm that the information OMVIC has on file matches what you are entering on the sign-up form.

Do not attempt to sign up using the wrong information (even if it matches what OMVIC has on file). Please ensure you have access to the email you use to sign up. This email will be used to create your account and we will send an activation link to this address.

For assistance with sign up, please contact OMVIC at online@omvic.on.ca.

This is not recommended. The site is not optimized for use on smart phones or tablets.

To find the email address you use for Online Services:

1. Select the Salesperson Services menu.
2. Select Update Individual Profile.
3. On the Contact Information tab, select the Edit email addresses link.

Your Online Services email address is identified with a green checkmark.

To edit your email address:

1. Select the Salesperson Services menu.
2. Select Update Individual Profile.
3. On the Contact Information tab, select the Edit email addresses link.
4. To update your address(es), enter the new information and click Save. To switch which of the two addresses is used for Online Services, click on the Designate button and click Save.

You can pay online by VISA or MasterCard. We do not accept VISA Debit, MasterCard Debit, American Express or any prepaid credit cards.

A dealer administrator is authorized to:

• Submit the dealer’s renewal and payment of related fees.
• Submit salesperson cancellation applications.
• Review the last renewal request submitted online by a related salesperson.
• Review salesperson change applications and individual applications submitted online by a related salesperson.
• Subscribe to email notifications for the dealer and related salespersons including: application submitted, application approved, registration is about to lapse and registration has lapsed. The dealer administrator will receive email notifications even if the related salesperson has not signed-up for Online Services.
• Review a history of applications submitted online for the dealer.

Dealer administrators are not authorized to:

• Submit a renewal, sales change or individual application on behalf of a salesperson.
• Act as a motor vehicle dealer or salesperson unless separately registered as such.

Anyone can be a dealer administrator if they are appointed by one of the following individuals at the dealership:

• Person in Charge
• Officer
• Director
• Owner
• Partner
• General Manager

If you occupy one of these roles and wish to appoint another person as a dealer administrator, you need to have their full legal name, date of birth and email address. The person you appoint does not need to be a registrant. If you chose to appoint another individual as a dealer administrator, you will still retain your responsibility to ensure compliance with the Motor Vehicle Dealers Act and regulations. If you occupy one of the roles listed above, you can retain read-only access to the dealer’s online account so you can monitor the activities of the dealer administrator.

No, you do not need to be a registered salesperson to act as a dealer administrator.

A currently registered salesperson can submit renewal applications and salesperson change applications.

An applicant or former registrant can submit an individual application to apply for registration as a salesperson.

A dealer administrator can submit dealer renewal applications and salesperson cancellations. A dealer administrator can also upload other (related) applications with a dealer renewal e.g. a Business Change Notice can be uploaded if the dealer is renewing registration and changing officers and directors at the same time.

There is no limit to the number of dealer administrators you can appoint. In addition, any person who is an officer, director, owner, partner, person in charge or general manager can have read-only access to the dealer’s online account and receive email notifications for the dealer and related salespeople.

To update your notification options for a dealer:

1. Select the Dealer Management menu.
2. Select Notification Subscription.
3. Click on the checkboxes to deselect notifications and select Save.

We have two Online Services kiosks at our front counter and our representatives will be happy to assist you.

Check the expiry date on your registration certificate. You cannot renew if your registration is expired. You cannot renew if you are not currently registered to an active dealer. You also cannot renew if your registration expiry date is more than 60 days in the future.

If you are a currently registered salesperson, select Renewal Request under the Salesperson Services menu. The date when you will be able to renew online will be provided. You will also receive an email notification when your online renewal becomes available.

If your sales or dealer renewal application was successfully submitted you will immediately see your receipt. Example:

No, a salesperson who has signed up for Online Services will no longer receive renewal notices by mail.

Once a dealer administrator is appointed by a dealer, OMVIC will no longer mail renewal notices for the dealership.

Online members (both dealers and salespersons) receive reminders by email to renew online.

Once you have submitted your renewal, paid the required fee and satisfied all preconditions to registration (e.g. outstanding Compensation Fund or Retail Sales Tax arrears, or certification course requirements) a certificate will be sent immediately.

Please send the correct information to online@omvic.on.ca. Include your name and registration number in the email.

Yes, as an officer, director, owner, partner, person in charge, general manager or dealer administrator, once you become an online member you will be automatically subscribed to receive email notifications about your salespeople, including when they’re due for renewal.

To review your notification options for the dealer:

1. Select the Dealer Management menu.
2. Select Update Dealer Profile.
3. Click on the checkboxes to deselect notifications and select Save.

No, the salesperson must sign up as an Online Services member and submit their own renewal application online.

As an officer, director, owner, partner, person in charge, general manager or dealer administrator, you can view the last renewal application submitted online by a related salesperson:

1. Select the Dealer Management menu.
2. Select Update Dealer Profile.
3. Select the Business Makeup tab.
4. Click on the View link under the View Sales Renewal Request column.

Each dealer administrator and any person who is an officer, director, owner, partner, person in charge or general manager can view the last renewal application submitted online by a related salesperson:

1. Select the Dealer Management menu.
2. Select Update Dealer Profile.
3. Select the Business Makeup tab.
4. Click on the View link under the View Sales Renewal Request column.

If the salesperson uploaded any documents with their renewal, you can request to have them sent to you. Please contact OMVIC at online@omvic.on.ca.

The problem may be that you have not appointed yourself as a dealer administrator and so have read-only access. If so, look for this message at the top of the page:

Click the here link in the message and complete the steps to appoint yourself as the dealer administrator. If you do not see this message you should contact OMVIC at online@omvic.on.ca.

No, you do not need to create a separate account for the dealership. You can renew your salesperson registration and the dealership registration by appointing yourself as a dealer administrator.

We have two Online Services kiosks at our front counter and our representatives will be happy to assist you.

• A salesperson who is an online member.
• A salesperson who is registered or is inactive with expiry date in the future.
• A salesperson who is not currently suspended, refused or revoked.

The process is initiated by the salesperson, not the dealership. The salesperson completes the online form and submits payment. A notification will be sent to the salesperson and dealer(s) involved. The system will either approve the application or refer it to OMVIC's Registration department for further processing.

Yes. The salesperson will have the option to remove their current dealer(s) and transfer to their new dealer or apply to add one or more additional dealers.

No, you can apply to add any registered Ontario dealer.

There is no limit to the number of dealers you can apply to add online.

Yes. There is a $75 processing fee for each “new” dealer you apply to add. Please note: there is no fee to add or transfer between a head office and branch.

You are not authorized to trade for any dealer until you receive confirmation from OMVIC that your application was completed. Please note that “trade” refers to any form of discussion, representation or negotiation concerning the purchase, sale or lease of a vehicle and is not limited to the signing of contracts. This also includes attendance at auctions or the positions commonly referred to as sales manager, finance and insurance manager and business manager.

To determine the status of your application, read your receipt which was immediately displayed upon submission. It will tell you whether your application was completed or whether it was forwarded to OMVIC’s Registration department for processing. Next, check your email for a message with the subject "OMVIC Online Services – Salesperson Change Application Processed." If you received this message, it will identify the new dealer you can begin to trade for.

You can verify which dealers you are approved to work with from your online account:

1. Select the Salesperson Services menu.
2. Select Update Individual Profile.
3. Select the Employment Information tab and review the Your Sales Positions table.

If your application was successfully submitted you will immediately see your receipt. Example:

To determine the status of your application, read your receipt which was immediately displayed upon submission. It will tell you whether your application was completed or whether it was forwarded to OMVIC’s Registration department for processing.

You can verify which dealers you are approved to work with from your online account:

1. Select the Salesperson Services menu.
2. Select Update Individual Profile.
3. Select the Employment Information tab and review the Your Sales Positions table.

Please send the correct information to online@omvic.on.ca. Include your name and registration number in the email.

To find the name, phone number and email address of the OMVIC staff member assigned to your application:

1. Select the Salesperson Services menu.
2. Select Pending Applications.

Once your application is complete, the record will be removed from the Pending Applications page.

You can verify which dealers you are approved to work with from your online account:

1. Select the Salesperson Services menu.
2. Select Update Individual Profile.
3. Select the Employment Information tab and review the Your Sales Positions table.

A processing fee will not be refunded after the application is processed. Refund requests will be considered only if they are received, in writing, within 48 hours from when the application is submitted online.

We have two Online Services kiosks at our front counter and our representatives will be happy to assist you.

• An individual who signs up for an online account
• An individual who is a new applicant or was registered with OMVIC but their salesperson licence has been expired for over 60 days
• An individual who was not refused or revoked by OMVIC within the past two years

Please note: A dealer cannot submit an individual application on behalf of a salesperson.

The process is initiated by the applicant, not the dealership. The applicant completes the form and submits payment. A notification will be sent to the applicant and dealer(s) involved. The application will be referred to OMVIC’s Registration department for processing.

No, you can apply to add any registered Ontario dealer.

There is no limit to the number of dealers you can apply to add online.

The processing fee for an individual application is $250. There is a $75 processing fee for each additional dealer you apply to add.

Yes, you need the registration number of your sponsoring dealer in order to submit your application.

No, but completing the certification course is required for registration.

If you haven’t been consecutively employed in the last five years, please ensure to include the following:

• Unemployment
• School
• Working outside of Canada
• Retirement
• Sick leave

You can do either one. BackCheck is a provider of online police report checks. Please click here to submit your check through the BackCheck landing page on OMVIC’s website. Submitting it via our landing page ensures your results are sent to OMVIC the next business day.

If you have convictions and you don’t have a clear recollection of the timing and nature of them or you have pending charges you should go directly to your local police and request a Criminal Records and Judicial Matters check. Note: a Police Criminal Record Check (CPIC) report will not be sufficient.

If you chose to provide a local police report (Criminal Records and Judicial Matters check), kindly send the original report to OMVIC at 65 Overlea Blvd. Suite 300, Toronto, Ontario, M4H1P1. OMVIC will not accept any reports that are more than six months old.

Please change your document submission option to “Submit document following this session by email, mail, courier or in person.” Send your documentation to online@omvic.on.ca. or to 65 Overlea Blvd. Suite 300, Toronto, Ontario, M4H1P1.

No, you are not authorized to trade for any dealer until you receive confirmation from OMVIC that your application was completed. Please note that “trade” refers to any form of discussion, representation or negotiation concerning the purchase, sale or lease of a vehicle and is not limited to the signing of contracts. This also includes attendance at auctions or the positions commonly referred to as sales manager, finance and insurance manager and business manager.

To find the name, phone number and email address of the OMVIC staff member assigned to your application:

1. Select the Salesperson Services menu.
2. Select Pending Applications.

Once your application is complete, the record will be removed from the Pending Applications page.

No, your application has to be completed before you can apply online for another dealership.

Please send the correct information to online@omvic.on.ca. Include your name and registration number in the email.

No, temporary licences are not available.

A processing fee will not be refunded after the application is processed. Refund requests will be considered only if they are received, in writing, within 48 hours from when the application is submitted online.

We have two Online Services kiosks at our front counter and our representatives will be happy to assist you.