FAQ

Forgot Password

  • Enter your username.
  • We will verify your username in our database. If verified, you will be prompted to answer one of your secret questions to confirm your identity.
  • If the answer is correct we will reset your password and send it to you by email.
  • Use the temporary password to sign in. Once signed in, you will be required to change your password.
  • If you have forgotten your secret questions/answers, please contact OMVIC at online@omvic.on.ca, 416-226-4500 or toll free at 1-800-943-6002 to confirm your identity and restore access to your account.

Retrieve your password