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Important Information

Our office is currently closed to the public. We will update you once we have a plan to re-open.

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OMVIC Protects Ontario Car Buyers

As the regulator of motor vehicle sales in Ontario, OMVIC’s mandate is to maintain a fair and informed marketplace by protecting the rights of consumers, enhancing industry professionalism and ensuring fair, honest and open competition for registered motor vehicle dealers. This is achieved by:

Some dealers provide services that allow “remote customers” to purchase/lease vehicles online – with no visit to a dealership and the vehicle delivered to the purchaser’s (or lessee’s) door. Buying a vehicle remotely (sight unseen, with no physical inspection or test drive) requires consumers to be educated and take appropriate steps to ensure the transaction goes smoothly.

To help, OMVIC has created 13 tips for online and remote buyers

Buying a Car? Know Your Rights

BUYING A CAR? KNOW YOUR RIGHTS

Don’t Get Scammed—Avoid Curbsiders

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Car-Buying Tips


  • Tips for Buying from an OMVIC-Registered Dealer
  • Tips for Buying a Car Online
  • Tips for Buying Privately
  • Get Help

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Shop for a car, not a car payment.

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All-in Price Advertising—It’s Your Right!

All-In Price Advertising
Protects Ontario Car Buyers

If a dealer advertises a price for a vehicle (new or used), the price must include ALL fees and charges the dealer intends to collect (except HST and licensing).

Examples of fees or charges that must be included in an advertised price:
  • Freight
  • PDI - PDE (pre-delivery inspection/ expense)
  • Administration fee(s)
  • Government levies (air tax, etc.)
  • OMVIC fee
  • Safety and e-test (unless the ad contains an "Unfit Vehicle" or "As-Is Vehicle" disclosure statement)
  • Products or services that have been pre-installed on a vehicle

OMVIC All-in Price Advertising TV Commercial

Understanding All-in Price Advertising

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Connect with OMVIC

Have a question or concern about a vehicle purchase or lease? Contact OMVIC’s Consumer Support Services at 1-800-943-6002, , or file a complaint here:

OMVIC offers free Car-Buying Seminars throughout the province! Interested in having OMVIC present a seminar to your organization or community group?

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Latest News

July 6, 2022

OMVIC NEWS RELEASE

Motor vehicle salesperson has registration revoked due to gambling issues, undischarged bankruptcy, and criminal charges

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