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IMPORTANT INFORMATION FOR CONSUMERS
OMVIC’s head office is closed to visitors due to COVID-19. Staff are working remotely.
Consumers with questions or concerns can contact Complaints and Inquiries at consumers@omvic.on.ca or call 1-800-943-6002.
We apologize for any inconvenience. Thank you for your understanding.
OMVIC Protects Ontario Car Buyers
As the regulator of motor vehicle sales in Ontario, OMVIC’s mandate is to maintain a fair and informed marketplace by protecting the rights of consumers, enhancing industry professionalism and ensuring fair, honest and open competition for registered motor vehicle dealers. This is achieved by:
Introducing the OMVIC Academy
The OMVIC Academy is an educational resource with instructional videos and a downloadable Car-Buying Guide that teaches students how to become confident car-buyers. Each video is 2-3 minutes long. Topics include: Understanding All-in Price Advertising; Long-Term Loans and Negative Equity; The Dangers Posed by Curbsiders; Consumer Rights when Buying from a Registered Dealer and How to Protect Yourself When Buying Privately. These five lessons in car-buying are a must for any “Padawan” eager to know his or her rights!
Car-Buying Tips
Don’t Get Scammed—Avoid Curbsiders
Negative Equity
Make sure your dealer / salesperson is registered
All-in Price Advertising—It’s Your Right!
All-In Price Advertising Protects Ontario Car Buyers
OMVIC All-in Price Advertising TV Commercial
Understanding All-in Price Advertising
Connect with OMVIC
Multilingual Translation Service
Latest News
OMVIC’s Latest Consumer Line is Now Available
Windsor Dealer Fined Third Time for Breaching Advertising Requirements
View Recent Enforcement Activity