Buying from a registered dealer provides consumers with legal rights and protections and is definitely the safer way to purchase a vehicle, but consumers should still take steps to educate and protect themselves to ensure the transaction goes as smoothly as possible. When buying from a dealer consider the following tips:
- Ensure the salesperson understands your needs. Not being listened to? Shop elsewhere.
- Take a thorough test drive—not just around the block. Click here for more information.
- Understand “all-in” price advertising—don’t accept additional charges (except HST and licensing) being added to the advertised price unless they are for options you have requested and believe have value. Click here for more information.
- Used vehicle? Ask for, or purchase, an accident history report (e.g. CarFax).
- Used vehicle? Have it inspected by a trusted mechanic—particularly if the manufacturer’s warranty has expired. A pre-purchase inspection may find issues the seller did not disclose or was unaware of.
- Get all conditions and promises in writing (e.g. "xxx to be repaired," "subject to partner's approval," etc.). Click here for more information.
- Get all disclosures in writing (e.g. “no accidents”).
- Keep copies of all documentation including the advertisement, contract, finance agreement, safety inspection certificate, etc.
- Carefully read the contract (and finance agreement) BEFORE signing—there is no cooling-off period once signed. Click here for more information.
- Carefully inspect the vehicle when taking delivery. Click here for more information.
Consumers with questions about a vehicle purchase can contact OMVIC’s Complaints and Inquiries Team for free assistance by calling 1-800-943-6002x3942 or by email at firstname.lastname@example.org.
Note: all Ontario dealers and salespeople MUST be registered with OMVIC. To ensure a business or individual is registered consumers can conduct a search here.
OMVIC Academy Video-4
Buying from an OMVIC-Registered Dealer
It’s classmates vs. classmates in a Feud to determine who knows the most about buying from a registered dealer.
Tips for Buying From an OMVIC-Registered Dealer
If you're talking to a dealer and he or she isn't listening to you, remember you can always walk away and shop elsewhere. Know your rights as an Ontario car-buyer.
How to Buy From an OMVIC-Registered Dealer:The Test Drive
When buying a car privately or from a registered dealer, consumers have to learn to protect themselves; and one of the key steps is taking a thorough test drive – not just around the block!