Picking up a new(er) vehicle can be very exciting. But it is important to keep emotions in check as there are important factors to consider and steps to take at the time of delivery:
- In some instances, a new version of the contract is presented; if this is the case, make sure the terms and prices are the same as the initial agreement.
- Don’t be rushed; ensure all questions/concerns are answered/addressed.
- Take a thorough walk-around with the salesperson to inspect for any scratches/damages. This should be done in daylight or in a well-lit area.
- Have the salesperson explain how to operate all systems and features of the vehicle.
- If the agreement stipulated repairs would be conducted or options added, ensure these are completed before handing over money or signing-off on the final contract agreement.
- Sometimes when purchasing a vehicle, a consumer will sign a credit application and then sign the loan agreement at the time of delivery. Ensure the loan agreement has the same terms/interest rate as agreed upon and no additional fees have been added.
- Have the maintenance and warranty requirements explained and ensure the owner's manual is available (or made available electronically).
- Obtain all keys to the vehicle.
- If the vehicle is pre-owned, ensure there is a spare tire and jack.
- If the vehicle is equipped with locking lug nuts on the wheels, ensure you get the key.
- Before driving off the lot, ensure ALL paperwork has been provided including contract, loan and warranty documentation and a safety inspection certificate if the vehicle is used.