The Motor Vehicle Dealers Act (MVDA) sets out specific information related to a vehicle’s past use, history and condition that MUST be disclosed. These disclosures must be clearly, comprehensibly and prominently written on the contract and be presented in a timely manner so the customer can review them before signing the contract.
There are sophisticated vehicle history reports available to all consumers, so it is in a dealer’s best interest to know the history of the vehicles they offer for sale or lease and make proper disclosure to any customer.
The video above is designed to help dealers, managers and salespeople better understand disclosure requirements related to incident/collision repairs.
To further assist dealers with disclosure, OMVIC has produced these tools and resources:
Understand Incident/Collision Repairs Disclosure: Fact Sheet
Help Customers Avoid Curbsiders Selling Rebuilt Wrecks: Poster
“Fairness and Professionalism are good for the consumer, the industry and for your business”