Consumer Line

January 2018

OMVIC Message

 

In This Issue

  • New Year, New You… New Car

  • Can I Cancel My Contract?

  • Is That Private Seller a Curbsider?


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CONSUMER PROTECTION

New Year, New You… New Car

Lose weight. Exercise more. Eat healthier. Spend more time with family. Spend less time with family. Get organized. Be kinder to yourself. Be more determined. Ah yes, New Year’s resolutions. Surveys suggest 30 to 40 percent of us make them – a desire for self-improvement…an inspiration. Unfortunately, those same surveys demonstrate the vast majority of those who make one, fail to see it through.

But what if one simple resolution could potentially save you money, lessen anxiety, expand your knowledge and help protect you? Is that one you’d keep? Well, if a vehicle purchase is on the horizon in 2018, educating yourself and learning your car-buying “rights” is a resolution you should make – and it will probably only take about an hour to keep.

Read More

New Car New You

I’ve Signed on the Dotted Line… Can I Cancel My Car Contract?

You've signed on the dotted line and taken possession of your new vehicle- congratulations! It was everything you dreamed of and more.

Suddenly you discover that 2018 Nissan 370Z Coupe has 3,000 more kilometres on it than what’s noted on your bill of sale.

Can you cancel the contract and take it back?

Read more

Signing Contract

Is That Private Seller a Curbsider?

Buying a new car can, and should be, a very exciting experience. When buying a used vehicle, consumers really only have two options: buy from a dealer/salesperson or buy privately. But remember, car-buyers are only protected by Ontario’s consumer protection laws when they purchase a vehicle from an OMVIC-Registered Dealer and therefore must take extra care when buying privately.

Read more

Private Seller

OMVIC Contact

OMVIC administers and enforces the Motor Vehicle Dealers Act (MVDA) on behalf of the Ministry of Government and Consumer Services. OMVIC maintains a fair and informed vehicle sales marketplace by regulating dealers and salespersons, regularly inspecting Ontario's 8,000 dealerships and 27,000 salespeople, maintaining a complaint line for consumers and conducting investigations and prosecutions of industry misconduct and illegal sales (curbsiding). OMVIC is also responsible for administering the Motor Vehicle Dealers Compensation Fund on behalf of its Board of Trustees.

Consumer Line is OMVIC’s consumer guide to Ontario’s motor vehicle dealer industry. It is published throughout the year, delivered free via e-mail and provides consumers with useful tips, industry news and important, up-to-date information.

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