Consumer Line

March 2018

OMVIC Message

 

In This Issue

  • Could You Spot a Roll-Back?

  • Is That Used Car Ad FAKE?

  • When’s the Best Time to Buy a New Car?


Contact Us


If you have any questions, comments or suggestions for Consumer Line, email us at

omvic@omvic.on.ca and let us know what you think!


Connect with OMVIC on social media!


Facebook
  Like OMVIC on Facebook


Twitter
  Follow OMVIC on Twitter


youtube  Follow OMVIC on YouTube

instagram  Follow OMVIC on Instagram

LinkedIn  Follow OMVIC on LinkedIn


OMVIC Logo


OMVIC Logo






CONSUMER PROTECTION

Could You Spot a Roll-Back?

With today’s modern, tech savvy vehicles - are rolled-back odometers a thing of the past? Or, are roll-backs making a comeback?

Rolled-back odometers are rarely an issue with vehicles sold by OMVIC-Registered Dealers, partially because the consequences can be severe. They could be charged/prosecuted, disciplined and/or lose their licence. And, of course, they have to take back the vehicle and return all monies to the consumer (note: there are time limits for contract rescission). So while roll-backs are not a major problem with vehicles sold by dealers, rolled-back odometers are a significant and growing problem amongst vehicles sold by curbsiders and dishonest private sellers.

Read more

Roll-Back Odometer

Is That Used Car Ad FAKE?

Professional scammers love to troll popular websites like Kijiji, AutoTRADER and Craigslist, preying on unsuspecting consumers with their phony car ads. It’s how they make their money. And they’re really good at it!

Most of these phony online car ads closely resemble a typical ad placed by a legitimate private seller, it’s not until the consumer calls that it all starts to go sideways. They’re told fake, made-up stories, i.e. the seller has divorced or relocated and the car is in storage (or someplace similar but inaccessible), or that the seller is actually a dealership located in the U.S.

Read more

Fraud Prevention

When's the Best Time to Buy a New Car?

Everyone loves a good deal, especially when it comes to a new set of wheels. So how do you find one… or rather, ‘when’ do you find one? The week before Christmas? The last week of any month? St. Patrick’s Day perhaps??

While the 'Luck of the Irish' has been legend since the North American gold and silver rushes of the 19th century, capturing a leprechaun or perilously hanging nearly inverted to press lips against a non-descript stone atop Blarney Castle, is not a prerequisite to getting the 'best deal'.

Read more

When's the Best Time to Buy a New Car?

OMVIC Contact

OMVIC administers and enforces the Motor Vehicle Dealers Act (MVDA) on behalf of the Ministry of Government and Consumer Services. OMVIC maintains a fair and informed vehicle sales marketplace by regulating dealers and salespersons, regularly inspecting Ontario's 8,000 dealerships and 27,000 salespeople, maintaining a complaint line for consumers and conducting investigations and prosecutions of industry misconduct and illegal sales (curbsiding). OMVIC is also responsible for administering the Motor Vehicle Dealers Compensation Fund on behalf of its Board of Trustees.

Consumer Line is OMVIC’s consumer guide to Ontario’s motor vehicle dealer industry. It is published throughout the year, delivered free via e-mail and provides consumers with useful tips, industry news and important, up-to-date information.

Subscribe to Consumer Line Newsletter