Consumer Line Issue #71
Consumer Line

April 2019

OMVIC Message

Extras

In This Issue

  • Can Dealers Add Fees to Advertised Prices?

  • Sale of Odometer-Tampered Vehicles Continues

  • When a Deal is Too Good to be True

  • The End of Drive Clean


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CONSUMER PROTECTION

Can Dealers Add Fees to Advertised Prices?

Fifty-three per cent of Ontarians are either uninformed or misinformed when it comes to motor vehicle dealer advertising. According to OMVIC, only 47 per cent of Ontario’s car buyers know that if a dealer advertises a price for a new or used vehicle, that price must include all fees and charges the dealer intends to collect, with the exception of HST and licensing (and safety standards certificate if the vehicle is advertised as unfit).

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Car Price in Ontario

Sale of Odometer-Tampered Vehicles Continues

A Markham area man has been charged after allegedly trying to sell a car with a rolled-back odometer to an undercover shopper from OMVIC, Ontario’s vehicle sales regulator. The charges came just weeks after 34 charges were laid against the man for the same alleged activity.

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Odometer Tampered Vehicles

When a Deal is Too Good to be True

“I saw a 2006 Ford advertised on Kijiji for $1,600 ‘as is’ or $1,900 certified, so I arranged to meet the seller. The car looked decent: no rust, no dents or scratches. It was comfortable and very clean inside.”- Anonymous, Toronto car buyer.

At first glance this car buyer, let’s call her Sheila, agreed to—what appeared to be— ‘a pretty good deal’ for an older, used vehicle. Unfortunately, after buying the car, Sheila learned that ‘the pretty good deal’ was ‘too good to be true.’

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Buying Car in Ontario

Drive Clean has Ended

Drive Clean officially came to an end for passenger vehicles in Ontario on April 1, 2019. Check out OMVIC’s infographic to find out what these changes mean to you.

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Drive Clean in Ontario

OMVIC Contact

OMVIC administers and enforces the Motor Vehicle Dealers Act (MVDA) on behalf of the Ministry of Government and Consumer Services. OMVIC maintains a fair and informed vehicle sales marketplace by regulating dealers and salespersons, regularly inspecting Ontario's 8,000 dealerships and 30,000 salespeople, maintaining a complaint line for consumers and conducting investigations and prosecutions of industry misconduct and illegal sales (curbsiding). OMVIC is also responsible for administering the Motor Vehicle Dealers Compensation Fund on behalf of its Board of Trustees.

Consumer Line is OMVIC’s consumer guide to Ontario’s motor vehicle dealer industry. It is published throughout the year, delivered free via e-mail and provides consumers with useful tips, industry news and important, up-to-date information.

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