Consumer Line

August 2019

OMVIC Message

 

In This Issue

  • Including Conditions on a Contract

  • Windsor Auto Repair Shop Owner Fined $50,000 for Curbsiding

  • What Consumers Can Learn from OMVIC's Mystery Shoppers

  • The Pros and Cons of Buying a Rental Car


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CONSUMER PROTECTION

Including Conditions on a Contract

Recently, OMVIC received this question: “I was planning to buy a used car, but my financing didn’t get approved, can I get my deposit back?

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Car Financing

Windsor Auto Repair Shop Owner Fined $50,000 for Curbsiding

As a result of charges laid by OMVIC, Ontario’s Vehicle Sales Regulator, a Windsor auto repair business and its owner, received significant fines for illegal vehicle sales.

Read more

Car Dashboard

What Consumers Can Learn from OMVIC's Mystery Shoppers

Last month, Sharon and Christine (not their real names), went car-shopping. The pair visited dealerships in Sudbury and Sault Ste. Marie that had vehicles advertised online. But Sharon and Christine were not your average car-buying consumers: they were mystery shoppers and employees of OMVIC, Ontario’s vehicle sales regulator.

Read more

Car Purchase Agreement

The Pros and Cons of Buying a Rental Car

Because of their low price, rental vehicles may seem like an attractive offer to a car-buyer. While there are a number of perks, there are also some potential drawbacks that consumers need to be aware of.

Read more

Rental Office

OMVIC Contact

OMVIC administers and enforces the Motor Vehicle Dealers Act (MVDA) on behalf of the Ministry of Government and Consumer Services. OMVIC maintains a fair and informed vehicle sales marketplace by regulating dealers and salespersons, regularly inspecting Ontario's 8,000 dealerships and 30,000 salespeople, maintaining a complaint line for consumers and conducting investigations and prosecutions of industry misconduct and illegal sales (curbsiding). OMVIC is also responsible for administering the Motor Vehicle Dealers Compensation Fund on behalf of its Board of Trustees.

Consumer Line is OMVIC’s consumer guide to Ontario’s motor vehicle dealer industry. It is published throughout the year, delivered free via e-mail and provides consumers with useful tips, industry news and important, up-to-date information.

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