OMVIC is committed to the health and safety of its staff and its stakeholders. OMVIC will continue to operate from remote sites and work with its stakeholders during the COVID-19 crisis. While some service levels have been impacted, OMVIC remains committed to maintaining a fair and informed marketplace by protecting the rights of consumers and ensuring fair, honest and open competition for registered motor vehicle dealers during these challenging times.
If you have a consumer inquiry, please email OMVIC at consumers@omvic.on.ca
CONSUMER PROTECTION
COVID-19 Updates
In a matter of days, the world, our country and province, and on a smaller scale, the car-buying marketplace was turned on its head. As expected, this has generated fear, uncertainty and questions. Questions from both registrants and consumers. While this is an exceptionally fluid situation, changing by the day, OMVIC has highlighted some common questions and answers.
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Registration Director Wins Women in Leadership Award
When Thaya Gengatharan, OMVIC’s Director of Registration, received a detailed questionnaire from the Women & Automotive Leadership Forum some weeks ago, she assumed it was some sort of feedback survey.
She filled it in and then forgot all about it.
It wasn’t until people dropped by her offices to congratulate her that Gengatharan realized she was one of the recipients the 2020 Women & Automotive Leadership Award.
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Oakville Car Dealer Fined Third Time for Breaching All-In Price Advertising Requirements
An Oakville dealership and four of its staff were fined a total of $21,500 for breaching the Motor Vehicle Dealers Act (MVDA) Code of Ethics.
Oakville Chrysler Jeep Dodge Ram Ltd., Reg Nimeck, Gordon Nimeck, Andrew De Clavasio and
Camillio Comparone were disciplined by OMVIC, Ontario’s vehicle sales regulator, for failing to comply with Ontario’s all-in price advertising regulation.
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GM Dealership Closes—Regulator Fears Consumers Impacted
A Toronto General Motors (GM) dealership, Dean Myers Chevrolet Ltd., and 1125278 Ontario Limited, o/a Dealerwerx Leasing, both located at 3180 Dufferin St., North York, have currently closed their doors after the appointment of a receiver, Deloitte Restructuring Inc. (Deloitte), by the Ontario Superior Court of Justice. The application for appointing a receiver was made by the Royal Bank of Canada.
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OMVIC administers and enforces the Motor Vehicle Dealers Act (MVDA) on behalf of the Ministry of Government and Consumer Services. OMVIC maintains a fair and informed vehicle sales marketplace by regulating dealers and salespersons, regularly inspecting Ontario's 8,000 dealerships and 30,000 salespeople, maintaining a complaint line for consumers and conducting investigations and prosecutions of industry misconduct and illegal sales (curbsiding). OMVIC is also responsible for administering the Motor Vehicle Dealers Compensation Fund on behalf of its Board of Trustees.
Consumer Line is OMVIC’s consumer guide to Ontario’s motor vehicle dealer industry. It is published throughout the year, delivered free via e-mail and provides consumers with useful tips, industry news and important, up-to-date information.
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