Consumer Line

February 2021

OMVIC Message

 

In This Issue

The CARFAX Canada Vehicle History Report:

  • The Overview

  • Understanding the icons, lien check and accident damage sections

  • Understanding registration, service records and open recalls sections

  • Understanding the detailed history section


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OMVIC is committed to its staff and its stakeholders’ health and safety. At this time, OMVIC’s head office is closed to the public. OMVIC is operating from remote sites and continues to work with stakeholders during the COVID-19 crisis. While service levels may be impacted, OMVIC remains committed to maintaining a fair and informed marketplace by protecting the rights of consumers and ensuring fair, honest and open competition for registered motor vehicle dealers during these challenging times.

If you have a consumer inquiry, please email OMVIC at consumers@omvic.on.ca

CONSUMER PROTECTION

The Overview

We give you an overview of the CARFAX Canada Vehicle History Report and compare it to the Used Vehicle Information Package

Read More

CARFAX-Overview

Understanding the icons, lien check and accident damage sections

We speak to Vice President of Sales at CARFAX Canada about what consumers should look for when reviewing the icons, lien check and accident damage sections.

Read More

CARFAX-Accident

Understanding registration, service records and open recalls sections

We continue our conversation with the VP of Sales at CARFAX Canada as he guides us through the registration, service records and open recalls sections.

Read More

CARFAX-Recalls

Understanding the detailed history section

The last section of a CARFAX Canada Vehicle History Report is detailed history, which goes through the major events of a car’s life in chronological order.

Read More

CARFAX-History

OMVIC Contact

OMVIC administers and enforces the Motor Vehicle Dealers Act (MVDA) on behalf of the Ministry of Government and Consumer Services. OMVIC maintains a fair and informed vehicle sales marketplace by regulating dealers and salespersons, regularly inspecting Ontario's 8,000 dealerships and 30,000 salespeople, maintaining a complaint line for consumers and conducting investigations and prosecutions of industry misconduct and illegal sales (curbsiding). OMVIC is also responsible for administering the Motor Vehicle Dealers Compensation Fund on behalf of its Board of Trustees.

Consumer Line is OMVIC’s consumer guide to Ontario’s motor vehicle dealer industry. It is published throughout the year, delivered free via e-mail and provides consumers with useful tips, industry news and important, up-to-date information.

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