Consumer Line

March/April 2021

OMVIC Message

In This Issue

  • Protect yourself from vehicle fraud – tips to stay safe

  • Our top three tips before buying your next car

  • From the Toronto Star: Buying a car? Make an informed decision with OMVIC

  • From the Toronto Star: Buying a car privately? Get informed and stay protected

  • From the Toronto Star: Financial protection for Ontario car-buyers

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OMVIC is committed to ensuring the safety of both our staff and stakeholders during COVID-19. Our head office remains closed to the public as our staff continues working remotely.

While service levels may be impacted, OMVIC remains committed to maintaining a fair and informed marketplace by protecting the rights of consumers and ensuring fair, honest, and open competition for registered motor vehicle dealers during these challenging times.

If you have a consumer inquiry, please email OMVIC at


Protect yourself from vehicle fraud – tips to stay safe

With an increase in online shopping and working from home, online scams are more widespread and consumers must stay informed to protect themselves from fraud. Check out these three tips to recognize signs of a fraudulent car advertisement and protect yourself when buying a car.

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Top 3 tips before buying your next car

Buying a new or used vehicle can be stressful if you don’t know where to start. Before you sign on the dotted line, here are the top three ways consumers can ensure a smooth car-buying process.

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OMVIC’s New Monthly Column

Toronto Star

In February 2021, OMVIC began publishing monthly columns for consumers in the Toronto Star. Check out our first three articles – no Star subscription required!

Buying a car? Make an informed decision with OMVIC

The car-buying process can be stressful, but in this article, you’ll learn how OMVIC offers helpful resources, consumer protection and a compensation fund for Ontario’s car-buyers.

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Buying a car privately? Get informed and stay protected

We looked at what consumers should know before buying a used car from a private seller, and how OMVIC can help consumers get the information they need before they buy to avoid curbsiders.

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Financial protection for Ontario car-buyers

In this article, you’ll discover the consumer protection program that can provide peace of mind for eligible consumers if something goes wrong with a car purchase or lease agreement.

Read more

OMVIC Contact

OMVIC administers and enforces the Motor Vehicle Dealers Act (MVDA) on behalf of the Ministry of Government and Consumer Services. OMVIC maintains a fair and informed vehicle sales marketplace by regulating dealers and salespersons, regularly inspecting Ontario's 8,000 dealerships and 30,000 salespeople, maintaining a complaint line for consumers and conducting investigations and prosecutions of industry misconduct and illegal sales (curbsiding). OMVIC is also responsible for administering the Motor Vehicle Dealers Compensation Fund on behalf of its Board of Trustees.

Consumer Line is OMVIC’s consumer guide to Ontario’s motor vehicle dealer industry. It is published throughout the year, delivered free via e-mail and provides consumers with useful tips, industry news and important, up-to-date information.

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