Consumer Line

Fall 2021

OMVIC Message

 

In This Issue

  • How to protect yourself from odometer fraud
  • Buying a car? Make an informed decision with OMVIC
  • Buying a car privately? Get informed and stay protected
  • How the Motor Vehicle Dealers Compensation Fund helps Ontario car-buyers

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Upcoming OMVIC holiday closure

Tis the season! Please note that OMVIC will be closed for the holidays from December 24th, 2021 January 3rd, 2022.

A reminder that our office is also currently closed to the public. However, we will update you once we have a plan to re-open.


If you have a consumer inquiry, please email us at consumers@omvic.on.ca or call us at 1-800-943-6002.

Check out this featured article!

How to protect yourself from odometer fraud

Identifying a vehicle with a rolled-back odometer can be difficult; however, there are steps consumers can take to help spot an odometer that has been tampered with.

Read more

Odometer fraud

2021 round-up: some of the best articles from this past year!

Buying a car? Make an informed decision with OMVIC

The car-buying process can be stressful, but in this article, you’ll learn how OMVIC offers helpful resources, consumer protection and a compensation fund for Ontario’s car-buyers.

Read more

Buying a car privately? Get informed and stay protected

We looked at what consumers should know before buying a used car from a private seller, and how OMVIC can help consumers get the information they need before they buy to avoid curbsiders.

Read more

How the Motor Vehicle Dealers Compensation Fund helps Ontario car-buyers

In this article, you’ll discover the consumer protection program that can provide peace of mind for eligible consumers if something goes wrong with a car purchase or lease agreement.

Read more

OMVIC Contact

OMVIC administers and enforces the Motor Vehicle Dealers Act (MVDA) on behalf of the Ministry of Government and Consumer Services. OMVIC maintains a fair and informed vehicle sales marketplace by regulating dealers and salespersons, regularly inspecting Ontario's 8,000 dealerships and 30,000 salespeople, maintaining a complaint line for consumers and conducting investigations and prosecutions of industry misconduct and illegal sales (curbsiding). OMVIC is also responsible for administering the Motor Vehicle Dealers Compensation Fund on behalf of its Board of Trustees.

Consumer Line is OMVIC’s consumer guide to Ontario’s motor vehicle dealer industry. It is published throughout the year, delivered free via e-mail and provides consumers with useful tips, industry news and important, up-to-date information.

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