Consumer Line
If you are having problems with this message, click here to view it in your browser May 2013


North America’s Largest Outdoor Auto Show This Weekend!

The Georgian College Auto show is the largest outdoor auto show in North America and it’s on this weekend! 100% student run, the theme of this year’s show is “Aspire, Believe, Succeed”, and it will showcase the latest cars, SUV’s and light trucks from all major manufacturers, as well as the Pfaff Porsche Autocross track, SLP performance vehicles, an exotics display, and a classic car show and shine.

So if you’re in the market for a new set of wheels, or just love cars, why not join the Automotive Business School of Canada students in Barrie this May 31 – June 2.

Auto Ahow 2013

For more information, visit auto show website or call (705)722-5161.


Buying a RV, Trailer, ATV or Boat? Know When You’re Protected!

It’s that time of year again; the weather’s warming up – finally – and the sun is shining; it’s time to buy some new toys! Did you know if a consumer purchases a motorhome (a driveable RV) from a registered dealer they are protected by OMIVC and the Motor Vehicle Dealers Act (MVDA)? This means OMVIC may be able to assist the consumer if they encounter a problem with the registered dealership where the purchase took place; it also means the consumer is protected by the Motor vehicle Dealers Compensation Fund!

It should be noted however ATV, pull trailer, boat or personal water craft purchases are not covered by the MVDA; however if a consumer purchases these toys from a business they may still be protected by the Consumer Protection Act (CPA) administered by the Ministry of Consumer Services. The CPA offers important protections to consumers including contract cancellation rights should a business make a false, misleading, deceptive or unconscionable representation.


Consignment Information

Many people want to sell their car but don’t want the hassle of posting a private ad and taking every Tom, Dick or Harriett who wants to kick the tires for a test drive. It can be time consuming and frustrating. For some, the answer is consignment; giving the vehicle to a dealer to sell but retaining ownership until the sale takes place. Consignment is especially common with unique vehicles such as motorhomes or classic cars. Consumers who consign vehicles to an Ontario Registered dealer are protected by OMVIC and the MVDA. This means the dealer must have a contract with the consigning consumer which lays out specific information including an estimate of the selling price and the lowest price the consumer is willing to accept. The agreement must also state how much the dealership will make on the sale (often a percentage) and the expiry date of the agreement.

For more information regarding consignment sales contact OMVIC at

- Auto Talk
Licence Plate Renewals Available Online

Sick of standing in line at a ServiceOntario location, waiting to renew your licence plate sticker? You don’t have to. The Ministry of Transportation offers licence plate sticker renewals online. Vehicle owners can renew their plates up to 180 days before expiry, however expired stickers cannot be renewed on-line; if the sticker has expired you must go to a ServiceOntario centre to process a renewal.

To complete an online renewal the following information is required: plate number, insurance company and policy number, and odometer reading; if an e-test is required to renew the plate you will also need the vehicle inspection certificate number and the six character code of the Drive Clean Test print out.

The renewal process takes approximately 15 minutes and a printable receipt can be used as proof of renewal until the actual sticker is mailed (usually within five business days). VISA, MasterCard, American Express and Interac Online are accepted methods of payment.

Please note: if the car owner has outstanding fines or fees, they will be added to the renewal total.

Here’s a link to the government site for licence sticker renewals

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OMVIC is the self-management organization of the motor vehicle dealer industry and administers the Motor Vehicle Dealers Act -- a public protection statute -- on behalf of the Ministry of Consumer Services. OMVIC's mandate is to maintain a fair and informed marketplace by ensuring registration of motor vehicle dealers and salespeople, regularly inspecting all of Ontario's 8,800 dealerships, maintaining a complaint line for consumers and conducting investigations. OMVIC also administers the Motor Vehicle Dealers Compensation Fund.