OMVIC is alerting dealers and salespeople to two dealerships whose registrations have been suspended or revoked.
In April, OMVIC ordered the immediate suspension of Personal Touch Auto Ltd. operated by Gino Burzese in Sault Ste. Marie. The suspension was issued following an inspection and serious consumer complaints alleging the dealer did not deliver vehicles for which payment had been made and had not removed liens from vehicles sold or traded in, leaving consumers potentially responsible for the debts. The dealer did not appeal the suspension; the registrations of Personal Touch Auto Ltd. and Burzese were revoked.
This week, OMVIC ordered the immediate suspension of D L Auto Brokers operated by Darrel Legare and Andrea St. Amant in North Bay, for a number of alleged offenses including: not removing liens from vehicles traded in; selling vehicles with liens; failing to inform OMVIC (as required) that the corporation had filed for bankruptcy and that the owner had personally filed a commercial proposal; failing to deposit the proceeds from trades in the dealership’s bank account; employing two unregistered salespersons; and, not operating from its registered address.
OMVIC is making this information available to ensure dealers don’t engage in trade with suspended or revoked dealers. “This is meant to help protect the wider dealer community” explained John Carmichael, OMVIC CEO and Registrar. “And we also want all dealers, and members of the public, to know that OMVIC’s prime role is to protect consumers. While we have fortunately not had to exercise our authority to issue immediate suspensions often, in cases where there is imminent consumer harm, OMVIC will take all steps necessary to carry out its mandate.”
Dealers are encouraged to regularly check the registration status of dealers (or individuals) they intend to trade with. This information is available here in real-time.
The Motor Vehicle Dealers Act and Code of Ethics require dealers to conduct business with financial responsibility and integrity. This includes ensuring liens on trade-ins are removed immediately; and the Sale of Goods Act, Consumer Protection Act and Code of Ethics require that dealers ensure vehicles sold are lien free. Failure to remove liens can result in the issuance of an immediate suspension order and proposal to revoke registration.
Dealers or salespeople with questions can contact the Complaints and Inquiries Department at 1-800-943-6002 x3942. To view OMVIC’s news releases regarding the immediate suspensions, click here.