Dealer Bulletin

OMVIC Launches Best Practices Resources

For the past several months, OMVIC, with stakeholder input and support, created a series of Best Practices resources designed to assist dealers meet and exceed the minimum requirements set out in the Motor Vehicle Dealers Act. The Best Practices provide helpful tips about:

  1. verifying customers’ identification
  2. protecting customers’ personal information
  3. salespersons advertising inventory on their personal social media
  4. disclosing mileage
  5. leveraging stock numbers
  6. valuing trade-ins
  7. financial management
  8. To launch the series, Tips for Verifying a Customer’s Identity and Protecting Personal Information are now available on OMVIC’s website. Dealers and salespeople can expect a new Best Practice in their email every Thursday over the next five weeks on the remaining topics.

    To schedule a free webinar about the Best Practices, disclosure, contracts or advertising, email

    Additional Resources

    OMVIC’s website also has many other resources to help dealers and salespeople with topics such as advertising and disclosure.

    For advertising questions or for a free advertisement review, email

    For all other inquiries, call OMVIC at 1-800-943-6002x3942.

Dealer Bulletin