Dealer Bulletin

OMVIC Launches Best Practices Resources


For the past several months, OMVIC, with stakeholder input and support, created a series of Best Practices resources designed to assist dealers meet and exceed the minimum requirements set out in the Motor Vehicle Dealers Act. The Best Practices provide helpful tips about:

  1. verifying customers’ identification
  2. protecting customers’ personal information
  3. salespersons advertising inventory on their personal social media
  4. disclosing mileage
  5. leveraging stock numbers
  6. valuing trade-ins
  7. financial management
  8. To launch the series, Tips for Verifying a Customer’s Identity and Protecting Personal Information are now available on OMVIC’s website. Dealers and salespeople can expect a new Best Practice in their email every Thursday over the next five weeks on the remaining topics.

    To schedule a free webinar about the Best Practices, disclosure, contracts or advertising, email education@omvic.on.ca


    Additional Resources

    OMVIC’s website also has many other resources to help dealers and salespeople with topics such as advertising and disclosure.

    For advertising questions or for a free advertisement review, email marketing_standards@omvic.on.ca

    For all other inquiries, call OMVIC at 1-800-943-6002x3942.

Dealer Bulletin