By OMVIC Communications on
Thursday, February 23, 2023
Primarily, it’s imperative to understand that all consumers have rights under the Motor Vehicle Dealers Act (MVDA) and Consumer Protection Act (CPA) in Ontario when purchasing a new or used vehicle from an OMVIC-registered dealer. That Facebook Marketplace or Kijiji ad might catch your eye as a better deal from a private seller, but unfortunately, there is no consumer law that covers private transactions, and it could put you at risk.
Always remember that if you’re looking for an OMVIC-registered dealer, keep an eye out for the blue and yellow decal on dealership doors and windows, ask to see their registration, or use the find a dealer/salesperson search on OMVIC.ca.
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By OMVIC Communications on
Tuesday, January 24, 2023
Financing is often the most convenient way to pay for a new or used vehicle — but borrowing money to buy a vehicle comes with risks attached. OMVIC, Ontario’s vehicle sales regulator, recommends that consumers do their homework so that they can make an informed decision on finance deals.
“My number one tip is to make sure you that you read and understand your vehicle purchase contract (bill of sale) and your finance agreement, before you sign,” says Tim Hines, Director of Consumer Support at OMVIC. “That begins with an initial disclosure statement for financing, which is often written up on the vehicle’s bill of sale. That initial disclosure statement is important, because it helps...”
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By OMVIC Communications on
Tuesday, January 10, 2023
There's nothing like ringing in the new year with a newly purchased vehicle. Getting that first whiff of the new car smell –it's exhilarating. If you've been dreaming about buying a new or used vehicle, you might want to re-visit your rights during this car-buying season.
Firstly, it’s important to understand that all consumers have rights under the Motor Vehicle Dealers Act and Consumer Protection Act in Ontario when purchasing a new or used vehicle from an OMVIC-registered dealer.
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By OMVIC Communications on
Tuesday, November 8, 2022
Supply chain disruptions, increased global demand and chip shortages have led to a market squeeze and exorbitant price increases in the auto sales market. Demand may be slowing slightly, but many of these issues are still impacting the industry and keeping prices high for consumers.
In its 25 years, the Ontario Motor Vehicle Industry Council (OMVIC) has “never seen a market quite like this” says Tim Hines, director of consumer support.
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By OMVIC Communications on
Monday, October 3, 2022
In the motor vehicle sales industry, curbsiders are a well-known problem. They pose as private sellers, pretending to sell a personal motor vehicle, but they are actually in the business of buying and selling vehicles for profit without a professional licence or registration, which is illegal in Ontario.
They might misrepresent themselves and their vehicles — selling used wrecks to unsuspecting customers: concealing accident history, hiding repairs, or tampering with (rolling back) the vehicle's odometer.
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By OMVIC Communications on
Tuesday, September 27, 2022
As interest rates continue to rise, more and more consumers in Ontario are visiting dealers to purchase the vehicle they already have on lease.
Lately, OMVIC’s consumer support team has noticed an uptick in questions from car-buyers about a service or admin fee being added to their lease buyout contracts. So, we wanted to offer some advice.
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By OMVIC Communications on
Thursday, September 15, 2022
 For consumers purchasing a new or used vehicle, it's important to consider financing options. For many, buying a car is the second biggest purchase you will make, right after buying a home. Therefore, understanding car financing options, terms, advantages, and disadvantages are crucial for ensuring a smooth purchase.
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By OMVIC Communications on
Tuesday, August 23, 2022
 Buying or leasing your first car is an exciting moment. A used vehicle is a great option for value-conscious, first-time buyers in Ontario, especially with new cars and trucks in short supply. But before you sign any contract, make sure you know the history of your new ride, so you’re not left stranded at the roadside, saddled with surprise repair bills, or stuck with a vehicle worth considerably less than what you paid for it.
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By OMVIC Communications on
Tuesday, August 9, 2022
 Have you been thinking about buying a used car? Are you unsure about the questions to ask? You can always turn to Ontario Motor Vehicle Industry Council (OMVIC) for essential information during the car-buying process.
Educating yourself may seem like a daunting task, but you’ll be thankful you asked the right questions.
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By OMVIC Communications on
Friday, June 24, 2022
 To make the right decision when financing a motor vehicle, consumers must take into account several factors. In most cases, consumers will use their personal line of credit or arrange for financing at their own bank or credit union, however many opt to have the dealer arrange financing for their purchase.
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By OMVIC Communications on
Thursday, June 23, 2022
 If you’re looking to bypass those gruelling airport security and customs lines, there is no better way to travel in this day and age than having your own wheels. Owning a vehicle lets you explore places off the beaten path; however, just because you think you’re getting a good deal, doesn’t mean the car will survive the trip you planned.
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By OMVIC Communications on
Monday, May 16, 2022
 The Motor Vehicle Dealers Compensation Fund is a consumer protection program financed by Ontario's registered motor vehicle dealers. The fund allows car-buyers, who have purchased from OMVIC-registered dealers and who meet the eligibility criteria, to receive financial assistance if something goes wrong with a vehicle purchase or lease agreement.
Since its creation on July 1, 1986, the fund has paid out over $6 million in compensation to consumers and offers enhanced protection for vehicle buyers in Ontario.
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By OMVIC Communications on
Tuesday, April 5, 2022
 Buying from a registered dealer provides you with some consumer protection and is the safer way to purchase or lease a motor vehicle. Ontario Motor Vehicle Industry Council (OMVIC)-registered dealers are licensed individuals who must abide by industry professionalism standards. By law, they must undergo background checks and successfully pass an automotive law and ethics certification in order to be registered. So, if you’re looking to buy or lease a vehicle, purchase from an OMVIC-registered dealer to ensure you get what you paid for.
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By OMVIC Communications on
Tuesday, March 8, 2022
 March marks national Fraud Protection Month, so here are tips on how to identify and protect yourself from curbsiders when buying a car.
Curbsiders are illegal, unlicensed dealers who pose as private sellers. Two signs that you are dealing with a curbsider include a rolled back odometer or previous write-offs with undisclosed accident repairs.
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By OMVIC Communications on
Tuesday, February 8, 2022
The price of any new or used vehicle advertised by a dealer must include all fees and charges, excluding HST and licensing. This is called all-in price advertising and it is one of the consumer rights provided to Ontario car-buyers under the Motor Vehicle Dealers Act (MVDA). For car buyers, this means that there are no hidden or additional costs that you may not be aware of. Here are some possible risks and how to protect yourself as a consumer.
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