By OMVIC Communications on
Friday, September 28, 2018
All-in pricing—it’s your right
Get your car-buying questions answered this Saturday at the Canadian Automotive Museum. OMVIC staff will be on hand at the museum in Oshawa, to help celebrate “Doors Open".
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By OMVIC Communications on
Wednesday, September 19, 2018
Buying a car is a huge financial commitment. As such, no one wants to end up with buyer’s remorse due to unexpected repairs, or realizing soon after purchase that the vehicle has undisclosed accident damage. Ontario’s consumer protection laws requires registered dealers to disclose if a vehicle requires repairs to major components or if it has been involved in a collision that resulted in more than $3,000 damage.
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By OMVIC Communications on
Wednesday, September 5, 2018
Leaning back against the hood of your car, one foot lifted behind resting on the bumper, silhouetted by a setting sun—a potentially awesome picture for a car lover. But despite the photographic and artistic appeal, it’s not a picture many car owners would risk today, because we’ve learned a sometimes painful and costly lesson: those little metal rivets on our jeans love chipping and scratching away at a vehicle’s paint, and that road grit we didn’t even notice, will grind into a beloved car’s clear coat like a small piece of sandpaper. Yes, leaning on your car can be a bad idea, and leaning on someone else’s car—well that’s a whole other level of social faux pas—but even that is not as serious as a lien on a car.
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By OMVIC Communications on
Thursday, August 30, 2018
Pre-Delivery Inspection: Important Steps to Take
Bought a new car and waiting to take delivery? Make sure the excitement you feel lasts for days and isn’t snuffed out by any unexpected disappointments. Keep calm and take your time; ensure all your questions/concerns are answered to YOUR satisfaction. To help with this process, OMVIC recommends making a ‘vehicle delivery’ checklist:
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By OMVIC Communications on
Friday, August 24, 2018
Recently a consumer wrote to OMVIC:
We recently purchased a used vehicle from an OMVIC Registered Dealer
We were charged an administrative fee of $199. We questioned this and were given a vague answer;
the salesman insinuated this was a normal charge. I thought dealers couldn’t add fees.”
There can be some confusion when it comes to All-in Price Advertising. So let's clarify.
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By OMVIC Communications on
Friday, August 17, 2018
You’ve known for a while that this day would come. And when your kids argued with you about the unfairness of curfews or doing chores, you might have even longed for it, but now that it's time for your darling daughter or son to head off to university or college, you realize you’re not prepared for them to leave home. Don’t worry about them…they’re more than ready. In an effort to stave off empty nest syndrome, you decide to get your offspring a car—nothing too fancy, just a cheap yet decent set of wheels, so they can drive home to visit at Thanksgiving, Christmas, Reading Week, or when they need to get four loads of laundry done.
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By OMVIC Communications on
Thursday, August 9, 2018
Electric Vehicle (EV) buyers who are expecting to receive a rebate from Ontario soon-to- be-cancelled Electric and Hydrogen Vehicle Incentive Program (EHVIP)should take steps to protect themselves from possible increased costs when signing a purchase contract. According to the Ministry of Transportation (MTO), in order for an EV buyer to qualify for the incentive (most rebates are between $7,000 -$14,000 depending on the EV purchased):
1. the vehicle purchased must be on MTO’s list of eligible vehicles
2. the dealership had to confirm the vehicle as part of its eligible inventory (in stock or ordered) with the MTO by July 16th
3. the customer has to take delivery of the vehicle before the program ends in September.
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By OMVIC Communications on
Thursday, August 2, 2018

Car-buyers have the right to expect Ontario dealers to include all fees and charges the dealer intends to collect, with the exception of HST and licensing (and safety standards certificate if the vehicle is advertised unfit/as-is) in any advertised price. It’s been the law since 2010.
Unfortunately though, research conducted by OMVIC, Ontario’s vehicle sales regulator, has uncovered two significant problems: less than half of Ontario car-buyers know they have a right to all-in pricing; and, many are being overcharged because some dealers continue to add fees on top of their advertised prices.
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By OMVIC Communications on
Thursday, July 26, 2018
The new car you’ve seen at the dealership makes your heart pound; your pulse race and the thought of driving it makes you a little giddy. It must be love. You know what they say, first comes love, then comes…car ownership. However, before the dealer can pronounce you ‘car owner and car’, you need to take a step back and ask some serious questions.
Because, let’s face it, buying a new car is a lot like getting married: if you don’t do proper research and ask the right questions you can end up making an expensive mistake you’ll regret for years.
So, think of OMVIC as your marriage coach—here to help you start that discussion that will ensure the relationship between you and new your car is a happy and long lasting one.
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By OMVIC Communications on
Friday, July 20, 2018
Thinking about buying a used car? There is so much information out there, paring down what is essential can seem like a daunting task.
Once you have narrowed down your options on budget, brand of vehicle and are ready to start visiting dealerships, knowing about disclosures is essential.
The mandatory disclosure requirement is one of the key pillars of protection offered to Ontario consumers who purchase from an OMVIC-Registered Dealer. Ontario’s Motor Vehicle Dealers Act (MVDA) requires dealers to disclose in writing a vehicle’s past use, history and condition. For example, if a vehicle has been in a collision and the damage exceeded $3,000, the dealer must disclose that.
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By OMVIC Communications on
Friday, July 13, 2018
When it comes to buying a vehicle in Ontario, it is important consumers do their homework before purchasing. But what exactly does that entail? We've come up with a h-o-m-e-w-o-r-k mnemonic will help consumers make an informed purchase whether buying from a private seller or an OMVIC-Registered Dealer. So, roll up your sleeves and get ready to do some H-O-M-E-W-O-R-K!
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By OMVIC Communications on
Thursday, July 5, 2018
Warning. This story requires the reader to hum and sing along. Readers may become better educated car-buyers, but, may have a song stuck in their head for a minimum of 12 hours.
Hmm hmm hmm hmm
Hmm hmm hmm hmm
Hmm hmm hmm hmm
Go ahead—sing it out loud. No one on the train is watching ;)
“Lean on Me”—the immortal classic by Bill Withers. Ranked 208 on Rolling Stones list of the 500 Greatest Songs of All Time; it still feels as good today as when it was released 45 years ago. But there are times when you most definitely don’t want to be leaned on; or technically, ‘liened’ on. Like when you trade in a car for a new(er) one.
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By OMVIC Communications on
Friday, June 29, 2018
You’ve found the used car of your dreams at a dealership at a price you can afford. In fact, you’ve been circling the dealership for a few days to check that “The Cruisin' Canary” (the perfect name for your car) hasn’t left the lot with the wrong owner.
Today is the day you’ve decided to take the plunge and move towards committing to your four-wheeled partner.
Well, all right then.
You can do this. You’ve got a plan.
You’ll saunter in, talk to the dealer, see how The Cruisin' Canary handles on a test drive and take things a step further.
You’re a smart consumer, you’ve done your research, you know your rights and have the OMVIC consumer inquiries phone number (1-800-943-6002 ext. 3942) on speed dial. You’ve got your wallet, phone, those pesky prescription glasses and mostly importantly, your power socks on, there’s just one more thing you need to take with you: the right questions!
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By OMVIC Communications on
Friday, June 15, 2018
Buying a car, especially buying a car privately, takes more than money. It takes moxie - you know, pluck, spunk, nerve, tenacity, guts, grit…yeah, moxie! Not only do you have to know the right questions, you need to be bold enough to ask them.
If you’re buying from a private seller, as hundreds of thousands of Ontarians do each year, you need to take the necessary steps to protect your interests and to ensure you are not dealing with a curbsider.
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By OMVIC Communications on
Thursday, May 31, 2018
Organized and staffed by students in the Automotive Business School of Canada, Georgian’s Auto Show is the largest of its kind in North America attracting up to 15,000 visitors from across Ontario.
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