Follow Us:

Share:

 

 

Tags

consumer protection (171)
OMVIC (171)
Ontario's Vehicle Sales Regulator (99)
ontario motor vehicle industry council (84)
Consumer Education (77)
buying a car in Ontario (76)
buying a car (65)
Buying A New Or Used Car (39)
buying a used car in Ontario (39)
Car Buyers (38)
curbsiders (36)
MVDA (36)
car-buying tips (34)
CPO (31)
car buying in ontario (30)
vehicles (30)
Curbsiding (27)
Motor Vehicle Dealers' Act (25)
All-In Price Advertising (19)
all-in pricing (18)
consumer protection ontario (18)
How to buy a car in Ontario (15)
car buying tips (11)
Car-Buying Rights (11)
Dealers (10)
Negative Equity (10)
Ontario (10)
Buying a car privately (9)
Ontario Car-Buyers (9)
All in Price Advertising (8)
Dealerships (8)
fraud prevention (8)
All-in price (7)
buying a new car in Ontario (7)
Investigations (7)
know your rights (7)
OMVIC-Registered Dealers (7)
Test Drive (7)
Buying a New Car (6)
Consumer Protection Act (6)
consumer tips (6)
financing (6)
Leasing (6)
Ontario Car Buyers (6)
Vehicle Purchase (6)
Car show (5)
consumer awareness (5)
curbsider (5)
Liens (5)
Motor Vehicle Dealers Act (5)
Used cars (5)
car-buying (4)
CarProof (4)
compensation fund (4)
Contract Cancellation (4)
Contracts (4)
Cooling Off Period (4)
COVID-19 (4)
CPO. consumer awareness (4)
Investigation (4)
loans (4)
Odometer Tampering (4)
Private Seller (4)
protections when buying a car (4)
Registered Dealers (4)
Trade-ins (4)
Used Vehicles (4)
UVIP (4)
#FPM2017 (3)
Auto Show (3)
Avoid Car Buying Scams (3)
buying a used car (3)
Buying a Vehicle (3)
Car (3)
compensation (3)
Conditions (3)
Consignment (3)
consumers (3)
CPA (3)
dont get ripped off (3)
fraud prevention month (3)
Georgian College (3)
Inspection (3)
Mandatory Disclosures (3)
Suspension (3)
vehicle sales (3)
What to look for when buying a used car (3)
Advertising (2)
all-in (2)
As Is (2)
As-Is (2)
back to school car buying (2)
Bill of Sale (2)
Black Friday (2)
Branding (2)
Buying a car from a dealership (2)
Buying a motorcycle (2)
Buying Privately (2)
Car shows (2)
car-buying in Ontario (2)
Carfax (2)
CIAS (2)
Compliance (2)
Consumer (2)
Consumer Warning (2)
COP (2)
credit applications (2)
dealer advertising (2)
Dealer Prices (2)
dealer pricing (2)
Dealership (2)
Drive Clean (2)
Education (2)
extended term loans (2)
Extended-Term Loans (2)
Fees (2)
Flood-Damaged Vehicles (2)
importfest (2)
John Carmichael (2)
lease (2)
Leasing a car in Ontario (2)
Leasing a new car in Ontario (2)
Mechanic (2)
Ministry of Transportation (2)
Monthly Payments (2)
Motorcycles (2)
OMVIC Academy (2)
OMVIC consumer protection (2)
price advertising (2)
Private Sales (2)
recission (2)
rental cars (2)
rolled-back odometers (2)
Sales Final (2)
salespersons (2)
seminar (2)
Taking Delivery (2)
Trade-in (2)
Trading in (2)
Unfit (2)
Used Vehicle (2)
Vehicle (2)
2017 Ottawa-Gatineau International Auto Show (1)
ABSC (1)
additional fees (1)
advertising tips (1)
all-in advertising (1)
All-in-Pricing (1)
APA (1)
Auto Financing (1)
Auto Shows (1)
AutoCheck (1)
Auto-Financing (1)
Automobile Industry (1)
Automobile Protection Association (1)
Automotive Business School of Canada (1)
Automotive Certification Course (1)
Automotive Education (1)
AutoShow (1)
avoid car scams (1)
avoid scams when buying a new or used car (1)
Back to School (1)
barrie (1)
Become a salesperson (1)
best time to buy a car (1)
Bikes (1)
black friday car shopping (1)
Boxing Day (1)
Business Practices (1)
buy a car (1)
Buyer Beware (1)
buying a car for a student (1)
buying a car from a dealership in Ontario (1)
Buying a Car Online (1)
Buying a Car Remotely (1)
Buying a motor home (1)
Buying a motorcycle in Ontario (1)
buying a new motorcycle in Ontario (1)
buying a new or used car in Ontario (1)
Buying a rental car (1)
Buying a trailer (1)
buying a used motorcycle in Ontario (1)
Buying a used trailer (1)
Buying an RV (1)
buying in Ontartio (1)
C.A.L.E. (1)
Canadian International AutoShow 2016 (1)
cancelling a contract (1)
car ads (1)
car buying advice (1)
car buying rights (1)
car buying scams (1)
Car Dealers (1)
Car Help Canada (1)
car pricing (1)
Car-Buying Guide (1)
carbuying in Canada (1)
car-buying scams (1)
carfax.ca (1)
Changes to Drive Clean (1)
Code of Ethics (1)
Comp Fund (1)
Complaints (1)
Complaints Process (1)
Conservation and Parks (1)
consignment sale (1)
Consumer Complaints (1)
Consumer Protection Notice (1)
cooling-off period (1)
curbsiders; buying a car privately; private sellers; OMVIC (1)
dealer advertisements (1)
dealer fees (1)
dealership advertisements (1)
Debt (1)
Depreciation (1)
EHVIP (1)
Electric Vehicles (1)
EV Rebate (1)
extended term financing (1)
fake ad (1)
filing a complaint (1)
Financing a car (1)
Financing Tips (1)
First time car buyers (1)
Flood Damage (1)
Floods (1)
Fraud (1)
Fraud Protection (1)
georgian college auto show (1)
Glossary of Terms (1)
Graduation (1)
help with buying a car (1)
Holiday car shopping (1)
Honda Indy2016 (1)
How to Buy a Car (1)
Hurricanes (1)
Illegal Sales (1)
Immediate Suspension (1)
Innovation (1)
Inspecting a Care Before Buying (1)
Interest (1)
Irreparable (1)
Kijiji (1)
LAT (1)
Leaders (1)
Leasing a car (1)
Lien (1)
Long-term loans (1)
manufacturer advertisements (1)
Mileage (1)
ministry of government and consumer services (1)
Ministry of the Environment (1)
Modified cars (1)
Motor Vehicle Compensation Fund (1)
Motor Vehicle Dealer's Act (1)
Motor Vehicle Dealers Compensation Fund (1)
Motor Vehicle Purchase (1)
MTO (1)
MVDA legislation (1)
Mystery Shopping (1)
National Women's Show (1)
Natural Disasters (1)
new car advertising (1)
New Cars (1)
New Vehicles (1)
News Release (1)
No Hidden Fees or Surprise Costs (1)
None (1)
North Bay (1)
odometer (1)
Odometer Fraud (1)
odometer-tampering (1)
OMVIC Certification (1)
omvic UVIP (1)
OMVIC-Registered Dealer (1)
Online (1)
Online Learning (1)
Online Scams (1)
Ontario cars (1)
Ontario Motor Vehicle Industry Council Odometer Tampering (1)
Ontario Motor Vehicle Sales Regulator (1)
Ontario Vehicle Sales Regulator (1)
Ontario's Drive Clean Program (1)
Ontario's Motor Vehicle Sales Regulator (1)
Orillia (1)
Ottawa (1)
Ottawa Gatineau International Auto Show (1)
phony online car ads (1)
Presentation (1)
Presentations (1)
Private Sellers (1)
Purchase Agreement (1)
Purchasing a Vehicle (1)
Quiz (1)
Rebuilt (1)
Recalls (1)
Recreational Vehicles (1)
Registered Dealer (1)
Registrants (1)
reviewing car ads (1)
Risk (1)
RV (1)
Safety Standards Certificate (1)
Salespeople (1)
Salvaged (1)
scammers (1)
Sell Privately (1)
selling cars (1)
selling your car (1)
Seminars (1)
shopping for a car (1)
Shopping for a used car (1)
Shopping for a used vehicle (1)
Signing a Contract (1)
SSC (1)
summer tires (1)
Take a Picture (1)
Test driving (1)
the safer way to buy (1)
Trade in (1)
Trading in a vehicle (1)
trading in my car (1)
trading-in my car (1)
unlicensed dealers (1)
Unregistered Salespersons (1)
upside down (1)
used car advertising (1)
vehicle advertising (1)
vehicle delivery (1)
Vehicle History (1)
vehicle prices (1)
Vehicle Purchasing Tips (1)
Vehicle Shopping (1)
VIN (1)
Warning to Consumers (1)
Water Damage (1)
What is "AS IS" (1)
Wholesale (1)
Windsor (1)
winter tires (1)
you're protected (1)

 

OMVIC Blog: Car Buying Tips

I've Signed on the Dotted Line... Can I Cancel My Car Contract?

Jan 11

Written by: OMVIC Communications
Thursday, January 11, 2018  RssIcon

 Signing a contract

You’ve signed on the dotted line and taken possession of your new vehicle—congratulations! It was everything you dreamed of and more.

Suddenly you discover that 2018 Nissan 370Z Coupe has 3,000 more kilometres on it than what’s noted on your bill of sale.

Can you cancel the contract and take it back?

In Ontario, there is no “cooling-off” period when it comes to vehicle salesnot 10 days, not 48 hoursnada, nyet, none. Once you sign a contract the deal is final and binding UNLESS the dealer has failed to make certain specified disclosures.

So, there are certain conditions that can trigger a consumer’s right to cancel a contract with a dealer. It’s what OMVIC sometimes refers to as the “6 deadly sins”, aka General Regulation 50 of the MVDA. Failing to disclose the correct model, make, year of a vehicle, as well as the actual distance the vehicle has travelled (within lesser of 5% or 1,000 km of the correct distance) allows a consumer to cancel an agreement within 90 days of taking possession of the vehicle.

In the example above with the Nissan 370Z the consumer has a right to return the car and cancel the contract because of the discrepancy with the vehicle's true mileage.

The other “deadly sins” that allow a customer to cancel a contract include failure to disclose:

  • previous use of the vehicle as a taxi or limo
  • previous use of the vehicle as a police or emergency service vehicle.
  • that a vehicle has been branded (irreparable, salvage or rebuilt), and how it was last classified.
  • previous use of the vehicle as a daily rental (unless the vehicle has subsequently been owned by someone other than a dealer).

It’s worth noting that the vast majority of transactions go smoothlycontract rescission is rare. But what should a consumer do if a dealer failed to make those required disclosures and then refuses to undo the deal? Contact OMVIC’s Complaints and Inquiries Team (1-800-943-6002 X3942 or consumers@omvic.on.ca) and they will help you through this process.

Remember, cold feet or buyer’s remorse isn’t reason enough to cancel a vehicle purchase agreement. So be sure you do your homework, read your contract thoroughly and understand what you’re buying BEFORE you sign on the dotted line. Because, other than the situations described above, there’s no cooling off period—period.


Connect with OMVIC on social media!


facebook    Ontario Motor Vehicle Industry Council

twitter@omvic_consumers

instagram   @omvic_official


LinkedIn   Ontario Motor Vehicle Industry Council


omvic www.omvic.ca


cpo  www.ontario.ca/page/consumer-protection-ontario






OMVIC Copyright ©2018

Print