Follow Us:

Share:

 

 

Tags

consumer protection (160)
OMVIC (159)
Ontario's Vehicle Sales Regulator (87)
ontario motor vehicle industry council (84)
buying a car in Ontario (76)
Consumer Education (67)
buying a car (56)
Buying A New Or Used Car (39)
buying a used car in Ontario (39)
Car Buyers (38)
curbsiders (36)
MVDA (35)
car-buying tips (34)
CPO (31)
car buying in ontario (30)
vehicles (30)
Curbsiding (27)
Motor Vehicle Dealers' Act (25)
All-In Price Advertising (19)
all-in pricing (18)
consumer protection ontario (18)
How to buy a car in Ontario (15)
car buying tips (11)
Car-Buying Rights (11)
Dealers (10)
Ontario (10)
Buying a car privately (9)
Negative Equity (9)
Ontario Car-Buyers (9)
Dealerships (8)
All-in price (7)
buying a new car in Ontario (7)
fraud prevention (7)
Investigations (7)
OMVIC-Registered Dealers (7)
Test Drive (7)
Buying a New Car (6)
Consumer Protection Act (6)
consumer tips (6)
financing (6)
Leasing (6)
Ontario Car Buyers (6)
Vehicle Purchase (6)
All in Price Advertising (5)
Car show (5)
consumer awareness (5)
curbsider (5)
know your rights (5)
Liens (5)
Motor Vehicle Dealers Act (5)
Used cars (5)
car-buying (4)
CarProof (4)
compensation fund (4)
Contract Cancellation (4)
Contracts (4)
Cooling Off Period (4)
CPO. consumer awareness (4)
Investigation (4)
loans (4)
Odometer Tampering (4)
Private Seller (4)
protections when buying a car (4)
Trade-ins (4)
Used Vehicles (4)
UVIP (4)
#FPM2017 (3)
Auto Show (3)
Avoid Car Buying Scams (3)
buying a used car (3)
Buying a Vehicle (3)
Car (3)
compensation (3)
Conditions (3)
Consignment (3)
consumers (3)
CPA (3)
dont get ripped off (3)
fraud prevention month (3)
Georgian College (3)
Inspection (3)
Mandatory Disclosures (3)
Registered Dealers (3)
Suspension (3)
vehicle sales (3)
What to look for when buying a used car (3)
Advertising (2)
all-in (2)
As Is (2)
As-Is (2)
back to school car buying (2)
Bill of Sale (2)
Black Friday (2)
Branding (2)
Buying a car from a dealership (2)
Buying Privately (2)
Car shows (2)
car-buying in Ontario (2)
Carfax (2)
CIAS (2)
Compliance (2)
Consumer (2)
Consumer Warning (2)
COP (2)
credit applications (2)
dealer advertising (2)
Dealer Prices (2)
dealer pricing (2)
Dealership (2)
Drive Clean (2)
Education (2)
extended term loans (2)
Extended-Term Loans (2)
Fees (2)
Flood-Damaged Vehicles (2)
importfest (2)
John Carmichael (2)
lease (2)
Leasing a car in Ontario (2)
Leasing a new car in Ontario (2)
Mechanic (2)
Ministry of Transportation (2)
Monthly Payments (2)
Motorcycles (2)
OMVIC Academy (2)
OMVIC consumer protection (2)
price advertising (2)
recission (2)
rental cars (2)
rolled-back odometers (2)
Sales Final (2)
salespersons (2)
Trade-in (2)
Trading in (2)
Unfit (2)
Used Vehicle (2)
Vehicle (2)
2017 Ottawa-Gatineau International Auto Show (1)
ABSC (1)
additional fees (1)
advertising tips (1)
all-in advertising (1)
All-in-Pricing (1)
APA (1)
Auto Financing (1)
Auto Shows (1)
AutoCheck (1)
Auto-Financing (1)
Automobile Industry (1)
Automobile Protection Association (1)
Automotive Business School of Canada (1)
Automotive Certification Course (1)
Automotive Education (1)
AutoShow (1)
avoid car scams (1)
avoid scams when buying a new or used car (1)
Back to School (1)
barrie (1)
Become a salesperson (1)
best time to buy a car (1)
Bikes (1)
black friday car shopping (1)
Boxing Day (1)
Business Practices (1)
buy a car (1)
Buyer Beware (1)
buying a car for a student (1)
buying a car from a dealership in Ontario (1)
Buying a motor home (1)
Buying a motorcycle (1)
Buying a motorcycle in Ontario (1)
buying a new motorcycle in Ontario (1)
buying a new or used car in Ontario (1)
Buying a rental car (1)
Buying a trailer (1)
buying a used motorcycle in Ontario (1)
Buying a used trailer (1)
Buying an RV (1)
buying in Ontartio (1)
C.A.L.E. (1)
Canadian International AutoShow 2016 (1)
cancelling a contract (1)
car ads (1)
car buying advice (1)
car buying rights (1)
car buying scams (1)
Car Dealers (1)
Car Help Canada (1)
car pricing (1)
Car-Buying Guide (1)
carbuying in Canada (1)
car-buying scams (1)
carfax.ca (1)
Changes to Drive Clean (1)
Code of Ethics (1)
Comp Fund (1)
Complaints (1)
Complaints Process (1)
Conservation and Parks (1)
consignment sale (1)
Consumer Complaints (1)
Consumer Protection Notice (1)
cooling-off period (1)
COVID-19 (1)
curbsiders; buying a car privately; private sellers; OMVIC (1)
dealer advertisements (1)
dealer fees (1)
dealership advertisements (1)
Debt (1)
Depreciation (1)
EHVIP (1)
Electric Vehicles (1)
EV Rebate (1)
extended term financing (1)
fake ad (1)
filing a complaint (1)
Financing a car (1)
Financing Tips (1)
First time car buyers (1)
Flood Damage (1)
Floods (1)
Fraud (1)
georgian college auto show (1)
Glossary of Terms (1)
Graduation (1)
help with buying a car (1)
Holiday car shopping (1)
Honda Indy2016 (1)
How to Buy a Car (1)
Hurricanes (1)
Illegal Sales (1)
Immediate Suspension (1)
Innovation (1)
Inspecting a Care Before Buying (1)
Interest (1)
Irreparable (1)
Kijiji (1)
LAT (1)
Leaders (1)
Leasing a car (1)
Lien (1)
manufacturer advertisements (1)
Mileage (1)
ministry of government and consumer services (1)
Ministry of the Environment (1)
Modified cars (1)
Motor Vehicle Compensation Fund (1)
Motor Vehicle Dealer's Act (1)
Motor Vehicle Dealers Compensation Fund (1)
Motor Vehicle Purchase (1)
MTO (1)
MVDA legislation (1)
Mystery Shopping (1)
National Women's Show (1)
Natural Disasters (1)
new car advertising (1)
New Cars (1)
New Vehicles (1)
News Release (1)
No Hidden Fees or Surprise Costs (1)
None (1)
North Bay (1)
odometer (1)
Odometer Fraud (1)
odometer-tampering (1)
OMVIC Certification (1)
omvic UVIP (1)
OMVIC-Registered Dealer (1)
Online Scams (1)
Ontario cars (1)
Ontario Motor Vehicle Industry Council Odometer Tampering (1)
Ontario Motor Vehicle Sales Regulator (1)
Ontario Vehicle Sales Regulator (1)
Ontario's Drive Clean Program (1)
Ontario's Motor Vehicle Sales Regulator (1)
Orillia (1)
Ottawa (1)
Ottawa Gatineau International Auto Show (1)
phony online car ads (1)
Presentations (1)
Private Sales (1)
Private Sellers (1)
Purchase Agreement (1)
Purchasing a Vehicle (1)
Rebuilt (1)
Recalls (1)
Registered Dealer (1)
Registrants (1)
reviewing car ads (1)
Risk (1)
Safety Standards Certificate (1)
Salespeople (1)
Salvaged (1)
scammers (1)
Sell Privately (1)
selling cars (1)
selling your car (1)
seminar (1)
Seminars (1)
shopping for a car (1)
Shopping for a used car (1)
Shopping for a used vehicle (1)
Signing a Contract (1)
SSC (1)
summer tires (1)
Take a Picture (1)
Taking Delivery (1)
Test driving (1)
Trade in (1)
Trading in a vehicle (1)
trading in my car (1)
trading-in my car (1)
unlicensed dealers (1)
Unregistered Salespersons (1)
upside down (1)
used car advertising (1)
vehicle advertising (1)
vehicle delivery (1)
Vehicle History (1)
vehicle prices (1)
Vehicle Purchasing Tips (1)
Vehicle Shopping (1)
VIN (1)
Warning to Consumers (1)
Water Damage (1)
What is "AS IS" (1)
Wholesale (1)
Windsor (1)
winter tires (1)
you're protected (1)

 

OMVIC Blog: Car Buying Tips

Rolled-Back Odometer Fraud

Feb 6

Written by: OMVIC Communications
Thursday, February 6, 2020  RssIcon

carforsale

So, you think you've found a nice used car No accidents, good price…and only 131,000 kms.  Roxy (not her real name) thought so too. Which is why in early 2019 she contacted the private seller and paid him $5,400 for the car. 

Unfortunately, the seller turned out to be a curbsider, an illegal, unlicensed dealer posing as a private seller, and the car—well, apparently it had discovered the fountain of youth, because it actually had more than 230,000 kms on it.  

Curbsiders often sell vehicles that are undisclosed rebuilt wrecks or odometer-tampered,” said John Carmichael, CEO and interim Registrar of OMVIC, Ontario’s vehicle sales regulator.  "And we have recently seen a significant uptick in the number of vehicles with rolled-back odometers sold by curbsiders.”

So why spin an odometer? Money. “For just a few hundred bucks, a curbsider can roll back the odometer of a vehicle and increase its value by many thousands of dollars,” explained Carmichael, adding in some extreme cases, he has seen cars with odometers rolled back as much as 300,000 km.

 

How to Spot a Rollback

Devices capable of reprogramming odometers in many of today’s computerized vehicles are readily available online as are “odometer correction services.” Therefore, consumers buying a vehicle privately must be extra vigilant. While identifying a vehicle with a rolled-back odometer can be difficult, there are steps consumers can take that may help spot them:

1. Obtain and carefully examine the Used Vehicle Information Package (UVIP), available from ServiceOntario, and a CarFax history report for historical odometer readings.

2. Have the vehicle inspected. An experienced mechanic/technician may uncover evidence (e.g. unusual wear) that indicates a rollback. An inspection can also alert the buyer to mechanical issues the seller did not disclose or was unaware of.

3. Learn to recognize the warning signs. Vehicles with rolled-back odometers can display signs of advanced wear that are inconsistent with the supposed mileage including:

  • Worn upholstery or steering wheel 
  • Worn suspension components 
  • Pitted/sand-blasted windshield 
  • Worn rubber pad(s) on brake/gas/clutch pedal(s)

How to Spot a Curbsider

Curbsiders usually pose as private individuals selling their personal vehicles though some do operate from auto repair or body shops. Like a rolled-back odometer, they can be hard to spot, but there are often tell-tale signs a seller is actually a curbsider:

  • Seller has multiple vehicles for sale
  • Vehicle is priced below market value
  • Vehicle is not registered in seller's name or has only been registered in his/her name for a short period
  • Private” seller appears to operate from a business
  • Private” seller uses yellow mechanic’s licence plate (or red/white dealer’s plate) to drive vehicle
  • Seller discourages purchase of CarFax or UVIP
  • Seller refuses vehicle inspection by purchaser’s mechanic
  • Seller doesn’t want to provide a receipt or proof of purchase that includes his/her name/address

The Safer Way to Buy

Consumers who purchase vehicles from private sellers—and that includes curbsiders—are not protected by Ontario’s Motor Vehicle Dealers Act (MVDA), Consumer Protection Act (CPA) or the Motor Vehicle Dealers Compensation Fund. Buying from an OMVIC-Registered Dealer though, gives consumers significant rights. For example, dealers must disclose the true distance a vehicle has travelled. If they fail to do so, it automatically triggers a customer’s right to rescission (within 90 days of delivery) allowing for cancellation of the contract, the return of the vehicle and receiving all money back. And the CPA gives a consumer one year from the date of signing a dealer’s contract to request rescission if there is a false, misleading or deceptive representation, (e.g. the contract said the car had 150,000 km on it when it actually had 250,000 km). The MVDA also requires dealers to disclose other important information about a vehicle’s past-use, history and condition such as accident repairs greater than $3,000.

 

Unfortunately for Roxy, those protections do not apply. And while OMVIC has charged the individual who sold her the car (as well as 23 others with rolled-back odometers to other buyers), Roxy cannot make a claim to the Compensation Fund…she is, unfortunately, like any consumer who buys a vehicle privately, on her own.

Note: OMVIC makes available to the public a list of all individuals/business (both curbsiders and registrants) it charges/disciplines here

 

 

About OMVIC

As the regulator of motor vehicle sales in Ontario, OMVIC’s mandate is to maintain a fair and informed marketplace by protecting the rights of consumers, enhancing industry professionalism and ensuring fair, honest and open competition for registered motor vehicle dealers. Visit omvic.ca to learn more about your car-buying rights as well as additional tips for buying a car in Ontario. For car buying tips, check out the OMVIC Academy. You can view other resources such as multilingual videos and download the OMVIC Car-buying Guide.

 

Connect with OMVIC on social media!

 

facebook    Ontario Motor Vehicle Industry Council

twitter@omvic_consumers

instagram   @omvic_official


LinkedIn   Ontario Motor Vehicle Industry Council


omvic www.omvic.ca


cpo  www.ontario.ca/page/consumer-protection-ontario

 

 

 

 

 

OMVIC Copyright ©2020

Print