Sep 25

Friday, September 25, 2020 

A car buyer contacted OMVIC’s Complaints and Inquiries team to ask about the OMVIC Fee. Can he opt out of the charge? 

Colin: "I bought a new car from an OMVIC-Registered Dealer last week. She charged me $10 for something called the OMVIC Fee. What is it? Could I have not paid it?" 

OMVIC: All car dealers in Ontario must pay this money to OMVIC for every vehicle they sell or lease. Consumers will see the $10 itemized on a Bill of Sale as either the OMVIC fee or as a transaction fee. While not all dealers pass the transaction fee on to their customers, it is allowed and many do.
A consumer can ask the dealer to absorb the charge, but the dealer does not have to do so.

Where Does the Money go?

The transaction fee, with dealer and salesperson registration fees, fund OMVIC. 
It ensures OMVIC can carry out its mandate: protecting consumers, investigating and prosecuting non-compliance , ensuring industry professionalism and educating consumers on their car-buying rights. To learn more about OMVIC’s role and how we protect car-buyers, visit the About OMVIC webpage. 

We Speak Your Language

If English isn't your first language, don't worry. The Complaints and Inquiries Team uses a multilingual translation service.
You can call 416-226-4500 x3942, request a translator in one of over 150 languages and get help. 
Visit OMVIC's Translation Services page to learn more.

 

How to Get in Touch

If you’re a consumer with a car-buying or OMVIC-related question, get in touch with OMVIC's Complaints and Inquiries team via email or phone 1-800-943-6002 ext.3942.

About OMVIC

As the regulator of motor vehicle sales in Ontario, OMVIC’s mandate is to maintain a fair and informed marketplace by protecting the rights of consumers, enhancing industry professionalism and ensuring fair, honest and open competition for registered motor vehicle dealers. Visit omvic.ca to learn more about your car-buying rights as well as additional tips for buying a car in Ontario. For car buying tips, check out the OMVIC Academy. You can view other resources such as multilingual videos and download the OMVIC Car-buying Guide.

Connect with OMVIC on social media!

 

    Ontario Motor Vehicle Industry Council

@omvic_consumers

   @omvic_official


   Ontario Motor Vehicle Industry Council


www.omvic.ca


  www.ontario.ca/page/consumer-protection-ontario

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