Follow Us:

Share:

 

 

Tags

consumer protection (144)
OMVIC (143)
ontario motor vehicle industry council (80)
buying a car in Ontario (76)
Ontario's Vehicle Sales Regulator (72)
Consumer Education (54)
buying a car (42)
Buying A New Or Used Car (39)
buying a used car in Ontario (39)
Car Buyers (38)
MVDA (35)
car-buying tips (34)
curbsiders (34)
CPO (31)
car buying in ontario (30)
vehicles (30)
Curbsiding (26)
Motor Vehicle Dealers' Act (25)
All-In Price Advertising (19)
all-in pricing (18)
consumer protection ontario (18)
How to buy a car in Ontario (15)
car buying tips (11)
Car-Buying Rights (11)
Dealers (10)
Ontario (10)
Buying a car privately (9)
Negative Equity (9)
Ontario Car-Buyers (9)
All-in price (7)
buying a new car in Ontario (7)
Investigations (7)
Test Drive (7)
Buying a New Car (6)
Consumer Protection Act (6)
consumer tips (6)
Dealerships (6)
financing (6)
fraud prevention (6)
Leasing (6)
OMVIC-Registered Dealers (6)
Ontario Car Buyers (6)
Vehicle Purchase (6)
Car show (5)
consumer awareness (5)
curbsider (5)
know your rights (5)
Liens (5)
Motor Vehicle Dealers Act (5)
Used cars (5)
car-buying (4)
CarProof (4)
Contracts (4)
Cooling Off Period (4)
CPO. consumer awareness (4)
Investigation (4)
loans (4)
Odometer Tampering (4)
protections when buying a car (4)
Trade-ins (4)
Used Vehicles (4)
UVIP (4)
#FPM2017 (3)
Auto Show (3)
Avoid Car Buying Scams (3)
buying a used car (3)
Buying a Vehicle (3)
Car (3)
compensation (3)
compensation fund (3)
Conditions (3)
consumers (3)
Contract Cancellation (3)
CPA (3)
dont get ripped off (3)
fraud prevention month (3)
Georgian College (3)
Inspection (3)
Mandatory Disclosures (3)
Private Seller (3)
Registered Dealers (3)
vehicle sales (3)
What to look for when buying a used car (3)
Advertising (2)
all-in (2)
As Is (2)
As-Is (2)
back to school car buying (2)
Bill of Sale (2)
Black Friday (2)
Buying a car from a dealership (2)
Car shows (2)
car-buying in Ontario (2)
Carfax (2)
CIAS (2)
Compliance (2)
Consignment (2)
Consumer (2)
Consumer Warning (2)
COP (2)
credit applications (2)
dealer advertising (2)
Dealer Prices (2)
dealer pricing (2)
Dealership (2)
Drive Clean (2)
Education (2)
extended term loans (2)
Extended-Term Loans (2)
Fees (2)
Flood-Damaged Vehicles (2)
importfest (2)
John Carmichael (2)
lease (2)
Leasing a car in Ontario (2)
Leasing a new car in Ontario (2)
Mechanic (2)
Monthly Payments (2)
Motorcycles (2)
OMVIC Academy (2)
OMVIC consumer protection (2)
price advertising (2)
recission (2)
rental cars (2)
rolled-back odometers (2)
Sales Final (2)
salespersons (2)
Suspension (2)
Trade-in (2)
Unfit (2)
Used Vehicle (2)
Vehicle (2)
2017 Ottawa-Gatineau International Auto Show (1)
ABSC (1)
additional fees (1)
advertising tips (1)
all-in advertising (1)
All-in-Pricing (1)
APA (1)
Auto Financing (1)
Auto Shows (1)
AutoCheck (1)
Auto-Financing (1)
Automobile Industry (1)
Automobile Protection Association (1)
Automotive Business School of Canada (1)
Automotive Certification Course (1)
Automotive Education (1)
AutoShow (1)
avoid car scams (1)
avoid scams when buying a new or used car (1)
Back to School (1)
barrie (1)
Become a salesperson (1)
best time to buy a car (1)
Bikes (1)
black friday car shopping (1)
Branding (1)
Business Practices (1)
buy a car (1)
buying a car for a student (1)
buying a car from a dealership in Ontario (1)
Buying a motor home (1)
Buying a motorcycle (1)
Buying a motorcycle in Ontario (1)
buying a new motorcycle in Ontario (1)
buying a new or used car in Ontario (1)
Buying a rental car (1)
Buying a trailer (1)
buying a used motorcycle in Ontario (1)
Buying a used trailer (1)
Buying an RV (1)
buying in Ontartio (1)
Buying Privately (1)
C.A.L.E. (1)
Canadian International AutoShow 2016 (1)
cancelling a contract (1)
car ads (1)
car buying advice (1)
car buying rights (1)
car buying scams (1)
Car Dealers (1)
Car Help Canada (1)
car pricing (1)
Car-Buying Guide (1)
carbuying in Canada (1)
car-buying scams (1)
carfax.ca (1)
Changes to Drive Clean (1)
Code of Ethics (1)
Comp Fund (1)
Complaints (1)
Complaints Process (1)
Conservation and Parks (1)
consignment sale (1)
Consumer Complaints (1)
Consumer Protection Notice (1)
cooling-off period (1)
curbsiders; buying a car privately; private sellers; OMVIC (1)
dealer advertisements (1)
dealer fees (1)
dealership advertisements (1)
Debt (1)
Depreciation (1)
EHVIP (1)
Electric Vehicles (1)
EV Rebate (1)
extended term financing (1)
fake ad (1)
filing a complaint (1)
Financing a car (1)
Financing Tips (1)
First time car buyers (1)
Flood Damage (1)
Floods (1)
georgian college auto show (1)
Glossary of Terms (1)
Graduation (1)
help with buying a car (1)
Holiday car shopping (1)
Honda Indy2016 (1)
How to Buy a Car (1)
Hurricanes (1)
Illegal Sales (1)
Immediate Suspension (1)
Innovation (1)
Inspecting a Care Before Buying (1)
Interest (1)
Kijiji (1)
Leasing a car (1)
Lien (1)
manufacturer advertisements (1)
Mileage (1)
ministry of government and consumer services (1)
Ministry of the Environment (1)
Ministry of Transportation (1)
Modified cars (1)
Motor Vehicle Compensation Fund (1)
Motor Vehicle Dealer's Act (1)
Motor Vehicle Dealers Compensation Fund (1)
Motor Vehicle Purchase (1)
MTO (1)
MVDA legislation (1)
Mystery Shopping (1)
National Women's Show (1)
Natural Disasters (1)
new car advertising (1)
New Cars (1)
New Vehicles (1)
No Hidden Fees or Surprise Costs (1)
North Bay (1)
odometer (1)
odometer-tampering (1)
OMVIC Certification (1)
omvic UVIP (1)
OMVIC-Registered Dealer (1)
Ontario cars (1)
Ontario Motor Vehicle Industry Council Odometer Tampering (1)
Ontario Motor Vehicle Sales Regulator (1)
Ontario Vehicle Sales Regulator (1)
Ontario's Drive Clean Program (1)
Ontario's Motor Vehicle Sales Regulator (1)
Orillia (1)
Ottawa (1)
Ottawa Gatineau International Auto Show (1)
phony online car ads (1)
Presentations (1)
Private Sales (1)
Purchase Agreement (1)
Purchasing a Vehicle (1)
Recalls (1)
Registered Dealer (1)
Registrants (1)
reviewing car ads (1)
Risk (1)
Safety Standards Certificate (1)
Salespeople (1)
scammers (1)
Sell Privately (1)
selling cars (1)
selling your car (1)
seminar (1)
Seminars (1)
shopping for a car (1)
Shopping for a used car (1)
Shopping for a used vehicle (1)
Signing a Contract (1)
SSC (1)
summer tires (1)
Take a Picture (1)
Taking Delivery (1)
Test driving (1)
Trade in (1)
Trading in (1)
Trading in a vehicle (1)
trading in my car (1)
trading-in my car (1)
unlicensed dealers (1)
Unregistered Salespersons (1)
upside down (1)
used car advertising (1)
vehicle advertising (1)
vehicle delivery (1)
Vehicle History (1)
vehicle prices (1)
Vehicle Purchasing Tips (1)
Vehicle Shopping (1)
VIN (1)
Warning to Consumers (1)
Water Damage (1)
What is "AS IS" (1)
Wholesale (1)
Windsor (1)
winter tires (1)
you're protected (1)

 

OMVIC Blog: Car Buying Tips

Buying A Car In Ontario? Don’t Fall Victim To An Unfair Business Practice

Feb 26

Written by: OMVIC Communications
Friday, February 26, 2016  RssIcon

“Thou shall not commit an unfair business practice”

The Consumer Protection Act (CPA) applies to most Ontario businesses including car dealerships. Under the CPA there are two types of unfair business practices: false, misleading or deceptive representations; and unconscionable representations. Consumers who face an unfair business practice may be entitled to cancellation of their contract for up to one year from the date of contract signing.

 

Two Types of Unfair Business Practices:

False, Misleading or Deceptive Practices:

  • Failing to disclose a “material fact” (for example, not informing a consumer of structural damage to the vehicle).
  • Deceiving a consumer by distorting a “material fact” (using exaggeration, hints or double meanings).
  • Telling the consumer that the car can perform in a way that it cannot or is still under the manufacturer’s warranty if it is not.
  • Saying the car is of a particular model, style, quality or grade if it is not.
  • Telling the consumer that the vehicle or part of the vehicle is new (or unused) if it is not.
  • Seriously understating the distance the vehicle has been driven or the amount of use it has had.
  • Selling a repair, replacement, service or part which is not needed.
  • Saying there is a specific price advantage if this is not true (for example, “the price will go up on Monday morning”).
  • The dealer or salesperson misrepresents the authority of some employee to negotiate the terms of the agreement.
  • The dealer or salesperson misrepresents the purpose of an additional charge.

Any consumer can fall victim to an unfair business practice. However there are those who are more vulnerable, and can fall victim to an unconscionable deal.

Unconscionable Representations:

  • The consumer cannot protect his or her own interests (perhaps because of a disability, illiteracy, impairment, etc.). For example, if the consumer was drunk or under heavy medication at the time of signing a contract, that contract may be cancelled.
  • The price grossly exceeds the price that should be charged.
  • The dealer or salesperson put too much pressure on the consumer.
  • The consumer has no possibility of meeting the payments.
  • The deal is not in favour of the consumer, but is a great deal for the dealer.
  • The dealer or salesperson gave a misleading opinion and the consumer relied on that opinion to his or her detriment.
The Consumer Protection Act is very clear – unfair business practices are not allowed. It sets serious penalties for breaches and gives consumers recourse if they have been misled. To learn more, click here

 


Copyright OMVIC ©2016

Print