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OMVIC Blog: Car Buying Tips

By OMVIC Communications on Friday, November 22, 2019

fourtypes

As consumers, we pay attention to brands. Brands tell us the quality and reputation of a product. The same can be said of Ontario’s mandatory branding program for vehicles.

Knowing what each brand means: Irreparable, Salvaged, Rebuilt and None will help to make an informed decision when it’s time to purchase a used vehicle and will also help to determine whether this is indeed a car you’d like to buy.

By OMVIC Communications on Friday, November 15, 2019

NWS

This Friday, November 15th to Sunday, November 17th, OMVIC will join over 500 exhibitors and 30,000 attendees for the 18th annual National Women’s Show in downtown Toronto at the Metro Toronto Convention Centre.

By OMVIC Communications on Friday, November 8, 2019

negative equity

There are some things which should last forever, like love, or a diamond ring, but a car payment is not one of them. Yet forever is how long it might feel if you take out an extended-term loan (e.g. 96 months), without educating yourself on the perils of negative equity—owing more for a car than it is worth.To avoid the pitfalls of an extended-term loan, consumers need to educate themselves and be honest about their needs and car-buying habits.

By OMVIC Communications on Friday, November 1, 2019

odometer rollback

At two a.m. on Sunday, November 3rd, Daylight Savings Time will officially end. We mark this event by turning our clocks back and getting in one more hour of sleep.

Only Daylight Savings Time–and of course, Cher–can turn back time, but there is a nefarious group who also tries to do it: curbsiders– illegal, unlicensed vehicle dealers who roll back odometers to increase the value of the vehicles they’re selling. 

By OMVIC Communications on Thursday, October 24, 2019

jackocar

As adults, little is as exciting and yet equally fearful as the Halloweens of our childhood…with perhaps one exception—buying a car. In that acquisition, many of us steel ourselves with the same heightened sense of “prepare for anything” as a nine-year-old on Halloween. Our fight-or-flight response is awakened; because this is, for most, a large purchase; it can be scary, and no one wants to get stuck with a lemon.
By OMVIC Communications on Friday, October 11, 2019

OA Teachers Manual Cover

Ontario’s Vehicle Sales Regulator, OMVIC, has made new car-buying resources available to educators in Ontario. The OMVIC Academy videos, student car-buying guide and teacher’s manual resources are part of a new initiative designed to create informed and confident car buyers. 

By OMVIC Communications on Thursday, October 3, 2019

news release icon

OMVIC, Ontario’s vehicle sales regulator, has ordered the immediate suspension of 1833111 ONTARIO Inc., operating as Autoshow Orillia 2011, located at 454 West St. South, Orillia and of the dealership’s officer and director, Chadwick McIntyre.  As a result, McIntyre and Autoshow Orillia 2011 cannot legally sell, lease, buy or consign motor vehicles.

In conjunction with the Suspension Order, a Proposal to Revoke the Registrations of McIntyre, Autoshow Orillia 2011 and the dealership’s one salesperson has also been issued.

By OMVIC Communications on Thursday, September 26, 2019

homework

Whether you’re buying your first or twenty-first car, read up!

Just started college and need your own set of wheels? Embarking on a new job that requires having reliable transportation? Or maybe you’re a car-buying veteran and think you’ve got vehicle acquisition down pat - which by the way, research has shown to be unlikely. When it comes to dropping tens of thousands of dollars on a new vehicle, whether you’re a freshman or a senior, it’s a good idea to do your homework before heading to the dealership.

By OMVIC Communications on Friday, September 20, 2019

Taking delivery

 Taking delivery of a new car is exciting and emotional, but as emotional as it is, you must do your best to stay grounded and take the necessary steps to make sure your purchase goes smoothly. Here are seven steps to help you.

By OMVIC Communications on Thursday, September 5, 2019

unfair Did you know that protections granted to consumers under the Consumer Protection Act (CPA) cannot be nullified in a contract? Ontario’s CPA is THE LAW. Read on to learn about the protections available to consumers under the CPA if a dealer commits an unfair business practice.
The CPA applies to most Ontario businesses including car dealerships. Under the CPA there are two types of unfair business practices: false, misleading or deceptive representations; and unconscionable representations. Consumers who face an unfair business practice may be entitled to cancellation of their contract for up to one year from the date of contract signing. 

By OMVIC Communications on Friday, August 30, 2019

man leaning on car Leaning back against the hood of your car is a potentially awesome picture for a car lover. But despite the photographic and artistic appeal, it’s not a picture many car owners would risk today, because we’ve learned a sometimes painful and costly lesson: those little metal rivets on our jeans love chipping and scratching away at a vehicle’s paint, and that road grit we didn’t even notice, will grind into a beloved car’s clear coat like a small piece of sandpaper. Yes, leaning on your car can be a bad idea, and leaning on someone else’s car—well that’s a whole other level of social faux pas—but even that is not as serious as a lien on a car.

 

By OMVIC Communications on Friday, August 23, 2019

Rental assistant

Because of their low price, rental vehicles may seem like an attractive offer to a car-buyer. While there are a number of perks, there are also some potential drawbacks that consumers need to be aware of. 


By OMVIC Communications on Friday, August 16, 2019

sale

Last month, Sharon and Christine (not their real names), went car-shopping. The pair visited dealerships in Sudbury and Sault Ste. Marie that had vehicles advertised online. 

But Sharon and Christine were not your average car-buying consumers: they were mystery shoppers and employees of Ontario’s vehicle sales regulator — (Ontario Motor Vehicle Industry Council). Their mission was simple: to ensure dealers and salespeople were in compliance with the all-in-price advertising provisions of Ontario’s Motor Vehicle Dealers Act (MVDA).

By OMVIC Communications on Friday, August 2, 2019

conditions

Recently, OMVIC received this question: “I was planning to buy a used car, but my financing didn’t get approved, can I get my deposit back?"

Let’s assume that the person who wrote this question, signed a contract and the dealer was to arrange financing.

By OMVIC Communications on Friday, July 26, 2019

Complaint

When it comes to buying a car in Ontario, the majority of consumer/dealer interactions take place without a hitch, but when a transaction hits a pothole, consumers in Ontario can request advice or help from an OMVIC Complaint Handler.

But before filing a formal complaint with OMVIC, the regulator recommends consumers engage in the 2-step process mentioned below.

By OMVIC Communications on Friday, July 19, 2019

decal

By law, anyone who trades in vehicles in Ontario must be registered with OMVIC, Ontario’s vehicle sales regulatorthat’s every car dealer and salesperson.

We know that not everyone is going to buy a vehicle from an OMVIC-Registered dealer—some may choose to buy from a private seller—but buying from a registered dealer is ‘the safer way’ because of what you're legally entitled to.

By OMVIC Communications on Friday, July 12, 2019

Motorcycle

Did you know that OMVIC regulates motorcycle sales as well as car, RV and light truck sales?

If you’re considering hugging the curb and embracing clear blue skies this summer, then getting acquainted with your rights as a motorcycle-buyer is a very good start.

Each day, OMVIC staff field calls and emails from car and motorcycle buyers seeking clarity on their rights as a consumer. As a motorcycle-buying consumer, you have certain rights.

By OMVIC Communications on Friday, July 5, 2019

Quiz

Few among us can buy a car with little preparation. For most, purchasing a vehicle is a sizable investment that demands significant research. Before deciding on which vehicle best suits your lifestyle and budget, you should know what your rights are.

By OMVIC Communications on Thursday, June 27, 2019

auto finance

The majority of consumers borrow money for a vehicle purchase. Some choose to use a personal line of credit or arrange financing at their bank or credit union, but many have the dealer arrange the financing. This often makes sense—dealers have access to numerous lenders that may provide terms or rates unavailable elsewhere. But this doesn’t mean consumers shouldn’t carefully consider what is being offered and take steps to ensure they are getting the best possible finance rate and terms.

By OMVIC Communications on Thursday, June 20, 2019

key

Not all relationships are built to last. You’ve had your car through good times and bad, but your needs have changed. You need more space, better reliability and the latest technology. It’s time to say goodbye to your current ride, and make room for a new(er) one.

There are a number of options for getting rid of your car, but we’ll focus on these three:

  • Selling privately
  • Trading it in
  • Selling it on consignment



  • By OMVIC Communications on Friday, June 14, 2019

    Education Officer

    Although buying a car can be intimidating, learning your car-buying rights is one of the best ways to squash your fears. As part of OMVIC’s mandate to protect and educate consumers, OMVIC offers free seminars to Ontario residents looking to improve their car-buying knowledge.


    By OMVIC Communications on Friday, June 7, 2019

    7 Tips to Get You Started!

    We’ve all heard the saying that geniuses are made not born. Child prodigies aside, genius is not innate; it’s the result of hard work, studying and applying what you’ve learned.

    The same can be said of confident car-buyers.

    And how does one become confident?

    Easy. Enroll at the OMVIC Academy! Comprising five videos and featuring a car-buying guide, the OMVIC Academy was created to help consumers become smart, informed and yes—confident in their next car-buying experience.




    By OMVIC Communications on Wednesday, May 29, 2019

    Georgian Auto Show

    Canada’s largest, outdoor student-run auto show returns this weekend! The Georgian College Auto Show, organized and staffed by students of the Automotive Business School of Canada, will take place on the Barrie Campus from May 31st to June 2nd and OMVIC will be there!



    By OMVIC Communications on Wednesday, May 29, 2019

    Complaints

    "I have a few questions about my vehicle purchase agreement."

    "If I purchased a non-motorized travel trailer at an OMVIC-Registered Dealer, can I still file a complaint?"

    "Does the dealer need to provide a vehicle history report when selling a used vehicle?"

    OMVIC’s Complaints and Inquiries team fields questions and complaints such as these regularly. Helmed by Tim Hines, this department receives and responds to hundreds of phone calls and emails per week. 

    By OMVIC Communications on Thursday, May 16, 2019

    Signing a contract

    All shoppers know the checkout drill, you hand over your money, your goods are packaged and then the cashier tells you by rote, “You have 10 days to return or exchange, as long as you have the receipt.” You nod--you probably won’t return your purchase, but it’s nice to know that you could. You walk out the door, and live your life. So here’s a question. When you sign a contract to buy a car from a dealer, there is,

    a.       A 24 hour cooling-off period

    b.       A 48 hour cooling-off period

    c.       A 10 day cooling-off period

    d.       No cooling-off period




    By OMVIC Communications on Friday, May 10, 2019

    flooded cars

    Did you know that damage to a vehicle caused by flood waters can be difficult to spot and can sometimes take months to show up?

    A flood-damaged vehicle can be dangerous

    Flood damage can cause corrosion inside a vehicle’s sensitive electronics or safety components. The results could be catastrophic: air bags could fail to deploy; engines could shut off at highway speeds or steering could fail—flood damaged vehicles are not safe for the road. If you’re shopping for a used vehicle, it’s imperative that you learn to spot the signs of flood damage.

    By OMVIC Communications on Friday, May 3, 2019

    7 Tips to Get You Started!

    Everybody has their own list of concerns when it comes to buying a car. These concerns can be as specific as whether the car colour comes in a matte or, if you’re buying used, how many owners the vehicle has had. OMVIC suggests you start with these tips to begin a conversation with the dealer and determine whether the vehicle you’re interested in will be a worthy investment.

    It is important to note that all Ontario dealers and salespeople must be licensed by OMVIC. So, if you’re buying from a dealer in Ontario, confirm that you’re buying from a registered dealer – look for the OMVIC-Registered Dealer decal or use the “ Find a Dealer/Saleperson” search button at omvic.ca. Remember: Only when you buy from a registered dealer do you benefit from consumer protection. If you buy privately and encounter problems, OMVIC cannot assist.

    By OMVIC Communications on Tuesday, April 23, 2019

    All in price advertising

    Fifty-three per cent of Ontarians are either uninformed or misinformed when it comes to motor vehicle dealer advertising. According to OMVIC, Ontario’s vehicle sales regulator, only 47 per cent of Ontario’s car buyers know that if a dealer advertises a price for a new or used vehicle, that price must include all fees and charges the dealer intends to collect, with the exception of HST and licensing (and safety standards certificate if the vehicle is advertised as unfit).

    Unfortunately, OMVIC still encounters some dealers adding fees to their advertised prices which is why the regulator has re-launched its province-wide consumer awareness campaign. 


    By OMVIC Communications on Thursday, April 18, 2019

    Arif Adan Syed A Markham area man has been charged after allegedly trying to sell a car with a rolled-back odometer to an undercover shopper from OMVIC, Ontario’s vehicle sales regulator. The charges came just weeks after 34 charges were laid against the man for the same alleged activity.

    Arif Adnan Syed, 36, of Markham, is charged with curbsiding (acting as a dealer without registration) in violation of the Motor Vehicle Dealers Act (MVDA) and with committing an unfair business practice (making a false, misleading or deceptive representation), in contravention of the Consumer Protection Act (CPA). Note: All charges are currently before the court; they are only allegations until proven.

     


    By OMVIC Communications on Thursday, April 11, 2019

    Woman car breakdown

     “I saw a 2006 Ford advertised on Kijiji for $1,600 ‘as is’ or $1,900 certified, so I arranged to meet the seller. The car looked decent: no rust, no dents or scratches. It was comfortable and very clean inside.”- Anonymous, Toronto car buyer.

    At first glance this car buyer, let’s call her Sheila, agreed to—what appeared to be— ‘a pretty good deal’ for an older, used vehicle. Unfortunately, after buying the car, Sheila learned that ‘a pretty good deal’ was ‘too good to be true.’


    By OMVIC Communications on Friday, April 5, 2019

    edc

    The Drive Clean emissions program has ended. We’ve created a simple graphic to help you understand the changes.To learn more, visit the Ministry of Environment, Conservation and Park’s webpage.

    By OMVIC Communications on Friday, March 15, 2019

    Academy guide

    OMVIC is packing up and hitting the road to be part of the Ottawa Gatineau International Auto Show March 21st to the 24th, at the Shaw Centre.This year the OMVIC booth will feature our brand new educational initiative, The OMVIC Academy.


    By OMVIC Communications on Thursday, March 7, 2019

    car for sale

    March is Fraud Prevention Month, as such OMVIC is reminding consumers to beware of curbsiders; illegal unlicensed dealers who often pose as private sellers. Some operate from small automotive businesses (repair shops, rental companies, etc.). Others spend their time behind a computer screen, lying in wait in online marketplaces, ready to pounce on unsuspecting consumers. In fact, 25% of online private vehicle sale ads are 'actually' placed by curbsiders.


    By OMVIC Communications on Friday, February 22, 2019

    news release icon

    OMVIC has ordered the IMMEDIATE SUSPENSION of 519224 Ontario LTD. o/a Tom Pirie Motor Sales, 190 Lombard Street, Smiths Falls, and of Thomas Pirie, officer and director of Tom Pirie Motor Sales. As a result, Pirie and Tom Pirie Motor Sales may not legally sell, lease, buy or consign motor vehicles. Consumers are warned not to buy or lease motor vehicles from, or sell or consign motor vehicles to, Tom Pirie Motor Sales, RV Kemptville or Thomas Pirie while the dealer’s registration is suspended/terminated.


    By OMVIC Communications on Friday, February 15, 2019

    omvic academy

    Buying a vehicle, whether new or used, can be confusing—perhaps even intimidating. And while the thought of acquiring a new vehicle is exciting, the process can be stressful. So if a consumer is about to enter into the car-buying process feeling unprepared or ill-equipped, The OMVIC Academy has resources that will ensure they are entertained as they become confident and informed car buyers.

    By OMVIC Communications on Wednesday, February 6, 2019

    OA Car Show

    February is for lovers. February 14this the most romantic day of the year for couples (and maybe the most oppressive day of the year for singles), but did you know about the other special days in February celebrating different kinds of love? February 5th is National Weatherman’s Day, the 26th is “tell a Fairy Tale Day” and the 15th is the “International Day for Car Lovers.”

    By OMVIC Communications on Thursday, January 31, 2019

    ref guide intro

    OMVIC has been providing consumer protection to Ontario’s car buyers for over 20 years, but not everyone knows OMVIC's mandate and how it is carried out. To help explain our mission, we created a quick reference guide.

    By OMVIC Communications on Thursday, January 31, 2019

    news release icon

    A Markham area man and woman are facing dozens of charges related to the alleged illegal sale of vehicles (curbsiding), many with rolled back odometers.  

    Investigators for OMVIC, Ontario’s vehicle sales regulator, found the accused bought 26 vehicles in 2018, many with very high mileage. Then, posing as private sellers, they offered the vehicles for sale on Kijiji. The odometers of many of the vehicles had been rolled back by significant amounts — in some cases, 200,000 to 300,000 kms . Euro Premium Auto Ltd., a corporation directed by one of the accused, was used to acquire many of the vehicles.  

    By OMVIC Communications on Thursday, January 24, 2019

    negative equity

    Friday, January 25th is “Opposite Day.” We’re not sure who invented this special day, but we think it must be the same committee who decreed May 24th “National Scavenger Hunt Day” or August 12th “Middle Child Day.”

    There seems to be no real consensus on how to celebrate Opposite Day – some eat breakfast for dinner or wear their clothes backwards. For OMVIC, Opposite Day is the perfect time to talk about negative equity, an expression that reveals itself to be contradictory. Negative Equity, just like “jumbo shrimp” and “confirmed rumour”, is an oxymoron.

    Defining Negative Equity   

    Negative equity actually means that you owe more for a car than what it’s worth. It becomes an issue when you want to trade in that car you still owe money on.   
    By OMVIC Communications on Friday, January 11, 2019

    lease

    If you’re thinking of leasing your next vehicle, it’s crucial to make an informed decision. Failure to do so could result in financial headaches down the road.

    What is a Lease?

    A lease is like a long-term car rental - you don’t actually own the vehicle. A leasing agreement typically runs over a series of months (36, 48, 60) with a set monthly payment. Leasing is available for both new and used cars.

    The dealer and the company that owns the leased vehicle (lessor) are most often not the same organization. The dealer helps arrange the lease and offers other services to the consumer (lessee). Generally, the dealer does not handle the monthly lease payments and is not the organization with which you sign the lease; these functions are performed by an independently owned and operated finance company

    By OMVIC Communications on Friday, January 4, 2019

    TPL presentation

    As we slip into the driver’s seat and head out on the road in 2019, let’s look back in the rear view one more time. 2018 saw OMVIC on the road educating consumers about their buying rights and promoting industry professionalism by ensuring dealers and salespeople were informed of the regulations governing vehicle sales in Ontario.  

    By OMVIC Communications on Thursday, December 20, 2018

    news release icon

    OMVIC, Ontario’s vehicle sales regulator, is warning consumers not to purchase vehicles from Arif Adnan Syed, Hafsa Nasser or Syed’s company, Euro Premium Auto Ltd. Note: Euro Premium is not a registered dealer.

    OMVIC believes Syed and Nasser are curbsiders — illegal, unlicensed dealers. Operating from a home in central Unionville, the couple are allegedly buying high mileage vehicles and then, posing as private sellers, offering them for sale on Kijiji. The odometers of many of the vehicles sold have been rolled back by significant amounts — in some cases, 200,000 to 300,000 kilometres.

     

    By OMVIC Communications on Thursday, December 13, 2018

    Vehicle History Report

     Recently, OMVIC received this question:

    “I’m considering buying a used sedan. It is two years old and has 20,000 km on it. Unfortunately, the OMVIC-Registered Dealer is not willing to show a CarFax report. My question is, “Is the dealer required by OMVIC to show a CarFax report?”

    The short answer is…

    No.

    Instead, dealers are required to make 22 mandatory disclosure requirements related to a vehicle’s past use, history and condition, including accident repairs greater than $3,000 and the true distance a vehicle has travelled, but there is nothing in the Motor Vehicle Dealer’s Act (MVDA) that requires them to provide a history report like CARFAX Canada or AutoCheck (note: AutoCheck is only available to dealers)

    By OMVIC Communications on Friday, December 7, 2018

    Naughty Nice Blog


    Thinking about decking the driveway with a newer set of wheels this holiday season? Considering buying that vehicle privately? Well, OMVIC suggests you check this list twice to help you spot the naughty sellers, so you only buy from the nice.
    By OMVIC Communications on Friday, November 30, 2018

    Car financing

    Buying a vehicle is a decision that should only be made after careful consideration, and for most consumers, one of those major considerations is how to finance the purchase.

    The majority of consumers borrow money when buying a vehicle. Some choose to use a personal line of credit or arrange financing at their own bank or credit union, while many have the dealer arrange financing.

    Having the dealer arrange financing often makes sense—dealers have access to numerous lenders that may provide terms or rates unavailable elsewhere. But this doesn’t mean consumers shouldn’t carefully consider what is being offered and take steps to ensure they are getting the best possible finance rate and terms.

    By OMVIC Communications on Friday, November 23, 2018

    Black Friday

    How did Black Friday — the day of mega-amazing colossal unbelievable can’t-be-beat blow-out sales signifying the unofficial start of the Christmas shopping season — get its name? Some would say Black Friday marks the point many retailers turn a profit for the year, going from being “in the red” to being “in the black.” The more cynical among us might argue it’s consumerism run amok and a black mark on our society.  Though the origins of the name may be debatable, the lure of Black Friday is undeniable.

     

    By OMVIC Communications on Friday, November 16, 2018

    brand conscious man Admit it. Most of us can be…a little superficial.  Maybe your winter coat is Canada Goose, your boots are Sorel and your fleece is Arc’teryx; you order double ristretto venti half-soy nonfat decaf organic chocolate brownie iced vanilla double-shot gingerbread Frappuccino extra hot with foam whipped cream upside down double blended, one  Low and one NutraSweet, and ice because it’s Starbucks and no one drinks ‘coffee’ anymore, and; you want to buy that ruggedly sexy SUV you’ve seen on safari travel shows; the one all the celebs drive, cuz you know, it  will undoubtedly impress your friends.  Yes, about some things – we can be brand snobs.

     

    By OMVIC Communications on Friday, October 5, 2018
    Talking Turkey

    The way people communicate today…has changed, especially when texting. It’s almost a
    new language: “TTFN” “IMHO” “SMH” “AFAIK.” We may pretend we understand, but secretly we’re making a mental note to look up those abbreviations later.  All those capital letters, numbers and abbreviations— it makes one long for the days of handwritten correspondence when we actually took the time to spell out words.

    Little is more confusing than acronyms. You know what an acronym is, right? That would be an  abbreviation formed from the first letter of other words and pronounced as a word, as in OMVIC [spell this out phonetically] the Ontario Motor Vehicle Industry Council—not to be confused with an initialism—an abbreviation consisting of the first letter of other words, but pronounced separately as in MTO, the Ministry of Transportation of Ontario.

    By OMVIC Communications on Wednesday, September 19, 2018
    shiny pink car
    Buying a car is a huge financial commitment. As such, no one wants to end up with buyer’s remorse due to unexpected repairs, or realizing soon after purchase that the vehicle has undisclosed accident damage. Ontario’s consumer protection laws requires registered dealers to disclose if a vehicle requires repairs to major components or if it has been involved in a collision that resulted in more than $3,000 damage.

     

    By OMVIC Communications on Thursday, August 30, 2018
    Taking delivery

    Pre-Delivery Inspection: Important Steps to Take

    Bought a new car and waiting to take delivery? Make sure the excitement you feel lasts for days and isn’t snuffed out by any unexpected disappointments. Keep calm and take your time; ensure all your questions/concerns are answered to YOUR satisfaction. To help with this process, OMVIC recommends making a ‘vehicle delivery’ checklist: 

     


    By OMVIC Communications on Friday, August 24, 2018
    Dealer fees

    Recently a consumer wrote to OMVIC:

    We recently purchased a used vehicle from an OMVIC Registered Dealer

    We were charged an administrative fee of $199. We questioned this and were given a vague answer; the salesman insinuated this was a normal charge. I thought dealers couldn’t add fees.”

    There can be some confusion when it comes to All-in Price Advertising. So let's clarify.




    By OMVIC Communications on Friday, August 17, 2018
    Back to school

    You’ve known for a while that this day would come.  And when your kids argued with you about the unfairness of curfews or doing chores, you might have even longed for it, but now that it's time for your darling daughter or son to head off to university or college, you realize you’re not prepared for them to leave home. Don’t worry about them…they’re more than ready. In an effort to stave off empty nest syndrome, you decide to get your offspring a car—nothing too fancy, just a cheap yet decent set of wheels, so they can drive home to visit at Thanksgiving, Christmas, Reading Week, or when they need to get four loads of laundry done.  


    By OMVIC Communications on Thursday, August 2, 2018
    girl taking picture of car advertisement Car-buyers have the right to expect Ontario dealers to include all fees and charges the dealer intends to collect, with the exception of HST and licensing (and safety standards certificate if the vehicle is advertised unfit/as-is) in any advertised price. It’s been the law since 2010.

    Unfortunately though, research conducted by OMVIC, Ontario’s vehicle sales regulator, has uncovered two significant problems: less than half of Ontario car-buyers know they have a right to all-in pricing; and, many are being overcharged because some dealers continue to add fees on top of their advertised prices.


    By OMVIC Communications on Thursday, July 26, 2018
    Questions to ask before buying a new car from a registered dealer

    The new car you’ve seen at the dealership makes your heart pound; your pulse race and the thought of driving it makes you a little giddy. It must be love. You know what they say, first comes love, then comes…car ownership. However, before the dealer can pronounce you ‘car owner and car’, you need to take a step back and ask some serious questions.

    Because, let’s face it, buying a new car is a lot like getting married: if you don’t do proper research and ask the right questions you can end up making an expensive mistake you’ll regret for years.

    So, think of OMVIC as your marriage coach—here to help you start that discussion that will ensure the relationship between you and new your car is a happy and long lasting one.


    By OMVIC Communications on Friday, July 13, 2018
    Buying a car in Ontario? Do your homework

    When it comes to buying a vehicle in Ontario, it is important consumers do their homework before purchasing. But what exactly does that entail? We've come up with a h-o-m-e-w-o-r-k mnemonic will help consumers make an informed purchase whether buying from a private seller or an OMVIC-Registered Dealer. So, roll up your sleeves and get ready to do some H-O-M-E-W-O-R-K!


    By OMVIC Communications on Thursday, July 5, 2018
    Lean on me

    Warning. This story requires the reader to hum and sing along. Readers may become better educated car-buyers, but, may have a song stuck in their head for a minimum of 12 hours.

    Hmm hmm hmm hmm
    Hmm hmm hmm hmm
    Hmm hmm hmm hmm
    Some…times in our lives, we all have pain
    We all have sorrow
    But, if we are wise
    We know that there's, always tomorrow

    Go ahead—sing it out loud. No one on the train is watching ;)

    Lean on me, when you're not strong
    And I'll be your friend
    I'll help you carry on….

    “Lean on Me”—the immortal classic by Bill Withers. Ranked 208 on Rolling Stones list of the 500 Greatest Songs of All Time; it still feels as good today as when it was released 45 years ago. But there are times when you most definitely don’t want to be leaned on; or technically, ‘liened’ on. Like when you trade in a car for a new(er) one.


    By OMVIC Communications on Friday, June 29, 2018
    car salesman illustration

    You’ve found the used car of your dreams at a dealership at a price you can afford.  In fact, you’ve been circling the dealership for a few days to check that “The Cruisin' Canary” (the perfect name for your car) hasn’t left the lot with the wrong owner.

    Today is the day you’ve decided to take the plunge and move towards committing to your four-wheeled partner.

    Well, all right then.

    You can do this. You’ve got a plan.

    You’ll saunter in, talk to the dealer, see how The Cruisin' Canary handles on a test drive and take things a step further.

    You’re a smart consumer, you’ve done your research, you know your rights and have the OMVIC consumer inquiries phone number (1-800-943-6002 ext. 3942) on speed dial. You’ve got your wallet, phone, those pesky prescription glasses and mostly importantly, your power socks on, there’s just one more thing you need to take with you: the right questions!


    By OMVIC Communications on Friday, June 15, 2018
    Buying a car takes moxie

    Buying a car, especially buying a car privately, takes more than money. It takes moxie - you know, pluck, spunk, nerve, tenacity, guts, grit…yeah, moxie! Not only do you have to know the right questions, you need to be bold enough to ask them.
    If you’re buying from a private seller, as hundreds of thousands of Ontarians do each year, you need to take the necessary steps to protect your interests and to ensure you are not dealing with a curbsider.


    By OMVIC Communications on Thursday, May 31, 2018
    Georgian College Auto Show

    Organized and staffed by students in the Automotive Business School of Canada, Georgian’s Auto Show is the largest of its kind in North America attracting up to 15,000 visitors from across Ontario.

     

    By OMVIC Communications on Thursday, May 24, 2018
    Free Car-Buying Seminars Teach Consumers How to Buy a Car in Ontario

    Buying a car is one of the most expensive purchases a consumer will make in their lifetime. It is a transaction that requires thought, research and knowledge. It’s important that consumers educate themselves BEFORE entering into an agreement to purchase a vehicle.

    As Ontario’s vehicle sales regulator, OMVIC offers FREE Car-Buying Seminars to consumer and community groups.

     

    By OMVIC Communications on Friday, April 27, 2018

    Happy Woman With CarTwo friends at a café:

    Scott: Why do you look so happy?

    Dee: I’ve met someone perfect—kind, thoughtful and romantic.

    Scott: You say that after every date!

    Dee: But this one’s different! He’s seen me wearing my mouth guard and he doesn’t care that I can’t cook. I have finally found unconditional love!

    Ah, the elusive unconditional love; while it may be what so many of us long for, it is not the type of love you should pursue when you buy a vehicle. To put it bluntly: steer clear of falling in unconditional love with a car. In fact, when buying a car, conditions can be your best friend.

     

    By OMVIC Communications on Wednesday, April 4, 2018
    woman and broken down vehicle

    “I saw a 2003 Chevrolet advertised on Kijiji for $1,500 ‘as is’ or $1,800 certified, so I arranged to meet the seller. The car looked good. It was comfortable - leather seats and power everything, including a sunroof.”

    – Anonymous Toronto car buyer


    At first glance this car buyer, let’s call her Amanda, found what appeared to be a pretty good deal--at least for an older, used vehicle. However, that ‘pretty good deal’ was in fact ‘too good to be true’. The private seller was actually a ‘curbsider’, an illegal, unlicensed dealer. And the car? Well, it had major mechanical problems.

     

    By OMVIC Communications on Tuesday, March 20, 2018
    rolled-back odometer

    If checking out all those cars, trucks and SUVs at the Ottawa Gatineau International Auto Show has you thinking about buying or leasing, make sure you also stop by OMVIC’s booth (Level 2) and bring your car-buying questions!


    And, if meeting the friendly OMVIC team isn’t enough of an incentive, we will also be handing out branded keychains, to remind you that OMVIC is here to help with your car-buying experience. Not only is this keychain attractive and stylish, it’s also multi-purpose, serving as a handy tire tread depth gauge. Don’t miss out on your chance to get one! The show runs from March 22 to March 25, at the Shaw Centre.

     

    By OMVIC Communications on Friday, March 16, 2018
    rolled-back odometer

    With today’s modern, tech savvy vehicles - are rolled-back odometers a thing of the past? Or, are roll-backs making a comeback?


    Rolled-back odometers are rarely an issue with vehicles sold by OMVIC-Registered Dealers, partially because the consequences can be severe. They could be charged/prosecuted, disciplined and/or lose their licence. And, of course, they have to take back the vehicle and return all monies to the consumer (note: there are time limits for contract rescission). While roll-backs are not a major problem with vehicles sold by dealers, rolled-back odometers are a significant and growing problem amongst vehicles sold by curbsiders and dishonest private sellers.

     

    By OMVIC Communications on Thursday, March 8, 2018

    two women shopping on their mobile phones Professional scammers love to troll popular websites like Kijiji, AutoTRADER and Craigslist, preying on unsuspecting consumers with their phony car ads. It’s how they make their money. And they’re really good at it!

    Most of these phony online car ads closely resemble a typical car ad placed by a legitimate private seller, it’s not until the consumer calls that it all starts to go sideways. They’re told fake, made-up stories, i.e. the seller has divorced or relocated and the car is in storage (or someplace similar but inaccessible), or that the seller is actually a dealership located in the U.S.

    By OMVIC Communications on Thursday, March 1, 2018
    shamrocks and green car

    Everyone loves a good deal, especially when it comes to a new set of wheels. So how do you find one… or rather, ‘when’ do you find one? The week before Christmas? The last week of any month? St. Patrick’s Day perhaps??


    While the ‘Luck of the Irish’ has been legend since the North American gold and silver rushes of the 19th century, capturing a leprechaun or perilously hanging nearly inverted to press lips against a non-descript stone atop Blarney Castle, is not a prerequisite to getting the ‘best deal’.

     

    By OMVIC Communications on Wednesday, February 21, 2018

    2018 CIAS It’s your last chance to see the latest in automotive innovation and style all under one roof! With over 600,000 square feet of dazzling displays and engaging exhibits, the Canadian International AutoShow wraps up 6pm, Sunday, February 26 at the Metro Toronto Convention Centre.

     

    By OMVIC Communications on Friday, February 9, 2018

    chocolate carForrest Gump’s mama was right – “life is like a box of chocolates; you never know what you’re gonna get.”

    Who doesn’t love the taste of a delicately handcrafted, square shaped, chocolate covered caramel - with a little sprinkle of sea salt on top? It’s divine! But when you bite into a similarly square shaped chocolate and are met with a pungent, medicinal orange flavour or a thick, white mystery filling… you can’t help but feel deceived.

    Buying a car privately can sometimes leave you with a similar feeling of disappointment. Albeit, on a far greater scale, not to mention you can’t get the bad taste out of your mouth by simply disposing of the disappointment discreetly into a tissue.

     

    By OMVIC Communications on Thursday, February 1, 2018

    Car with Heart“My friends say I don’t look a kilometre over 85,000.” Meanwhile, what the unsuspecting, hopeful single who swiped right doesn’t know is that deceitful old Buick’s odometer has been rolled back 100,000 km.

     “I keep my body in great shape!!” Yeah right, that Venza was a complete write-off with structural damage that cost over $14,000 to get into “great shape”.

    Both are classic cases of “carfishing”, quite similar to what online daters refer to as “catfishing”… simply, false advertising.

     

    By OMVIC Communications on Friday, January 26, 2018
     Negative Equity car piggy bank

    Shopping for a new car? Before starting the hunt, you should ask yourself: “How much car can I afford?”

    Costs that come with buying a car

    Let’s break this down a little bit further. You need to think ‘big picture’ when considering making a significant purchase, like a car. Unlike real estate, most vehicles are a depreciating asset that begins losing value the very second you turn the key in the ignition to drive it home. So what are some of the costs that you need to consider? 


    By OMVIC Communications on Friday, January 19, 2018
    Private seller

    Buying a new car can, and should be, a very exciting experience. When buying a used vehicle, consumers really only have two options: buy from a dealer/salesperson or buy privately. But remember, car-buyers are only protected by Ontario’s consumer protection laws when they purchase a vehicle from an OMVIC-Registered Dealer and therefore must take extra care when buying privately.




    By OMVIC Communications on Thursday, January 11, 2018
     Signing a contract

    You've signed on the dotted line and taken possession of your new vehicle—congratulations! It was everything you dreamed of and more.

    Suddenly you discover that 2018 Nissan 370Z Coupe has 3,000 more kilometres on it than what’s noted on your bill of sale.

    Can you cancel the contract and take it back?


    By OMVIC Communications on Friday, December 15, 2017
     Reindeer in traffic

    Thinking about decking the driveway with a new set of wheels this holiday season? Before you go dashing all the way to the dealership or checking out the nice and naughty list in the online car classifieds, find out if you’re a Dasher, or Blitzen? Take OMVIC’s ‘smart’ car buyer quiz to find out:



    By OMVIC Communications on Tuesday, December 12, 2017

     Rudolph the red nosed reindeer song

    You know Dasher and Dancer and Prancer and Vixen, Comet and Cupid and Donner and Blitzen. But do you recall…the “458 Italia Speciale?”

    Rumours swirling around the North Pole claim Santa Claus is considering trading in his trusty team of reindeer for a 597 horsepower “black prancing stallion”. According to the elvish grapevine, the Ferrari’s front and rear movable flaps cut drag and its side slip angle control are better able to tackle unpredictable equatorial cross-winds. An elf at S.L.E.D. (Santa’s Lead Engineering Department), who wants to remain anonymous, described the current sleigh as having the aerodynamics of a “flat-sided igloo”.


    By OMVIC Communications on Friday, December 8, 2017
     Carbuying for newbies

    Many car enthusiasts will tell you there are two types of people in the world: people who love cars; and, people who are wrong. The former, people who love cars, enjoy going to dealerships and taking the latest models for a test drive. They litter their conversation with terms like, “torque, turbo lag, dual-clutch automatic and direct injection”, while those of us in the latter group, the ones who are ‘wrong’, stare blankly whilst listening to these aficionados.


    By OMVIC Communications on Wednesday, November 22, 2017
     Black Friday It is commonly held that Black Friday – the day of mega-amazing colossal unbelievable can’t-be-beat blow-out sales signifying the unofficial start of the Christmas shopping season – is so named as it marks the point many retailers turn a profit for the year, going from being “in the red” to being “in the  black.” The more cynical might argue it's consumerism run amuck and a black mark on our society, and perhaps for good reason.
    By OMVIC Communications on Monday, November 13, 2017
     Aerial View Parking Lot

    At least five days a week, Kelly Hult, college student and single mom of two toddlers (with a third on the way), commutes half an hour to school in Sault Ste. Marie. “My car didn’t handle the snow-covered highways very well,” explained Kelly with understated charm. “That’s why I decided to trade my 2011 Chevrolet Cruze for a slightly older pickup truck.” She settled on a 2008 Chevy Silverado.


    By OMVIC Communications on Wednesday, November 8, 2017
     Aerial View Parking Lot

    All-In Price Advertising is the law in Ontario. If an OMVIC-Registered Dealer advertises a price for a vehicle (new or used), that price must include ALL fees and charges the Dealer intends to collect – minus the licensing fee and HST.

     

    However, as with many rules in life, there are exceptions. 


    By OMVIC Communications on Friday, November 3, 2017
    Halloween scene

    Jack-o-lantern flames gutter in a chill wind. Discordant music echoes from once serene suburban houses. Lights strobe disorientatingly. Macabre figures adorn once neatly pruned trees. Grave markers appear with eerie and disturbingly piled leaves on lawns that were just yesterday pristine. Eyes narrow….senses heighten.  Ah yes…Halloween.  A time for fear….and fun. The little kids get 2 hours of costumed candy collection; and the bigger kids (i.e. most of us) break out our favourite horror films. So many of us love to get scared. There’s a visceral reaction to it – it awakens our primal “fight or flight” response.



    By OMVIC Communications on Monday, October 23, 2017
     Rental car Rental vehicles are usually of the current or previous model year, with relatively low mileage and factory warranty. And because it’s used and there’s no freight or PDI charge they often come with a discounted price. But there are some consumers who forego these benefits and steer clear of daily rentals.

    By OMVIC Communications on Tuesday, October 3, 2017

    Official OMVIC decal OMVIC is celebrating its 20th anniversary of providing consumer protection to Ontario’s car buyers, but not everyone knows about this regulator, what they do and how they can help.



    By OMVIC Communications on Tuesday, September 12, 2017

    There’s a new danger riding in on a storm for used car buyers—flood-damaged vehicles. “Authorities in the US have told us they expect about half a million vehicles to be flooded as a result of Hurricane Harvey alone,” said Tom Girling, Director of Investigations for OMVIC, Ontario’s vehicle sales regulator. “And they expect many of them will end up being exported—including to Canada.”



    By OMVIC Communications on Tuesday, August 29, 2017
    Vehicles that would have been completely unaffordable two decades ago are now financially accessible. Many consumers can buy the car of their dreams, with no money down, for a monthly, bi-weekly (or even daily) payment that has somehow become “affordable.” But how? Did cars get cheaper? Are we all significantly wealthier? Or is something else at play?




    By OMVIC Communications on Friday, August 25, 2017

    Do know the difference between buying a car from a dealership and buying privately? OMVIC staff will be happy to answer your car-buying questions and provide you with information about your car-buying rights at IMPORTFEST! 




    By OMVIC Communications on Friday, August 18, 2017

    Sending a “child” off to university or college can be traumatic – for the parents of course; the kid will be just fine. So to make it easier to keep ‘em coming home for more than just Thanksgiving and spring break, some parents will head out with their teens on an elusive hunt for a decent, but cheap, set of wheels. It’s worth noting decent and cheap can be difficult to find in peaceful coexistence in the automotive jungle.




    By OMVIC Communications on Wednesday, August 2, 2017
    Ontario’s vehicle sales regulator is providing educational information and tips to consumers who are financing their next car-purchase. “Traditionally the most common source of complaints received by OMVIC relate to vehicle condition or contract cancellation” explained John Carmichael, OMVIC CEO and Registrar. “However we are noticing an increase in complaints specific to finance agreements; and in the past few years, this has led to a number of dealers facing charges or licence revocation.”

    By OMVIC Communications on Thursday, July 13, 2017

    Thinking about buying a used car? There is a lot of information out there, so paring down that information to what is essential can seem like a daunting task. 

    Once you have narrowed down your options on budget and brand of vehicle and are ready to start visiting dealerships, knowing about mandatory disclosure requirements is essential.  


    By OMVIC Communications on Thursday, July 6, 2017

    So what exactly is a lien?
    A lien is a legal “encumbrance” registered on a person’s property to secure a debt the property owner owes to another person/business (commonly a bank/lender). In the case of a car loan, a bank (or finance company) will register a lien against the vehicle giving them the right to take possession of it should the borrower default on the loan and to sell the vehicle to recoup the outstanding debt.
    So it’s really important you DON’T buy a vehicle with an outstanding lien! 

    By OMVIC Communications on Friday, June 30, 2017

    Dealers in Ontario are required to include the following statement on the contract of any vehicle sold “as is”:

    “The motor vehicle sold under this contract is being sold “as-is” and is not represented as being in roadworthy condition, mechanically sound or maintained at any guaranteed level of quality. The vehicle may not be fit for use as a means of transportation and may require substantial repairs at the purchaser’s expense. It may not be possible to register the vehicle to be driven in its current condition.”



    By OMVIC Communications on Friday, June 16, 2017

    When it comes to buying a vehicle in Ontario, it is important consumers do their homework before purchasing. But what exactly should that homework entail? Whether buying from a private seller or an OMVIC-Registered Dealer, this mnemonic will help consumers conduct research and ask the right questions during the car-buying process to make an informed purchase.





    By OMVIC Communications on Wednesday, May 31, 2017

    If you’re thinking about buying a car, or if you’re just an unabashed car enthusiast, come out to the Auto Show at Georgian College’s Barrie campus this weekend! Visit OMVIC's booth



    By OMVIC Communications on Friday, May 26, 2017

    infographicBuying a car can be an emotionally charged experience with long-term financial implications. Smart consumers know a purchase of this importance requires research, knowledge and careful deliberation. OMVIC’s “Road to Buying a Car in Ontario” infographic helps consumers ask the right questions during the car-buying process. 



    By OMVIC Communications on Friday, May 12, 2017

    The vast majority of consumer/dealer transactions go well. In those rare instances when problems arise, OMVIC’s Complaints and Inquiries Team provides information and services to help address the situation. These services are provided free of charge to all Ontarians.



    By OMVIC Communications on Friday, May 5, 2017

    RV Thinking about buying a camping trailer, motorhome, boat or ATV? It’s important to know your rights; and believe it or not, depending on what you buy (or whom you buy from) your rights, like your mileage hauling a 5th wheel camper, may vary.



    By OMVIC Communications on Thursday, April 27, 2017

    The Deputy Registrar of OMVIC has ordered the immediate suspension of Personal Touch Auto Limited, located at 747 Great Northern Road, Sault Ste. Marie, following serious consumer complaints and an inspection. As a result, the dealership cannot legally sell, lease, consign or buy vehicles.

    Consumers are warned not to buy or lease vehicles from, or sell or consign vehicles to, Personal Touch Auto Limited or Gino Burzese while the dealer’s registration is suspended.


    By OMVIC Communications on Friday, April 21, 2017

    A dog relishing a car ride; tongue lapping the air; fur flying in the wind – a sight that exemplifies simple joy; and it’s the visuals supporting OMVIC’s TV message: Buying a car? The fun is back! Ontario made all-in price advertising the law for Ontario car dealers – no more hidden fees. All-in price advertising – it’s your right




    By OMVIC Communications on Thursday, April 13, 2017

    Whether buying from a private seller or an OMVIC-Registered Dealer, OMVIC provides many informative services to help consumers ask the right questions during the car-buying process to protect themselves and make an informed purchase. OMVIC’s FREE Car-Buying Seminar is a service available throughout the province to consumer or community groups, first-time car buyers, new Canadians and students. 




    By OMVIC Communications on Tuesday, April 4, 2017
    A Stittsville man has been convicted of curbsiding (acting as a motor vehicle dealer without registration) under the Motor Vehicle Dealers Act (MVDA). OMVIC conducted an extensive investigation into the illegal vehicle sales of Soidan (Danny) Ismail (also “Ismal”). The investigation led to 29 MVDA curbsiding charges and an additional 30 charges under the Consumer Protection Act (CPA) for making false, misleading and deceptive representations regarding the history and condition of vehicles sold. Ismail was convicted on 19 of the charges and fined $40,000.


    By OMVIC Communications on Thursday, March 30, 2017

    drive clean intro Effective April 1, 2017, light-duty vehicles, such as most passenger cars, vans and SUVs, no longer require a Drive Clean emissions test when sold or transferred.

    Learn more about the latest Drive Clean program changes and what you can do before purchasing a vehicle to ensure it is free of emissions issues.




    By OMVIC Communications on Wednesday, March 22, 2017
    2017 all in omvic adAll-in price advertising has been the law for all Ontario car dealers for more than seven years! And yet, only 33 per cent of Ontario consumers know they are entitled to all-in pricing when buying a car; the other 67 percent are either uninformed or misinformed.


    By OMVIC Communications on Monday, March 13, 2017
    Live in Eastern Ontario? Thinking about buying or leasing a new car? Stop by the OMVIC booth (Level 2, Room 201) at the 2017 Ottawa-Gatineau International Auto Show and have your vehicle buying questions answered by OMVIC staff. You can even test your Car- Buying IQ!


    By OMVIC Communications on Monday, March 6, 2017

    Curbsiders are lying in wait in online marketplaces, ready to pounce on unsuspecting consumers. So if you’re purchasing a car in Ontario – Protect Yourself!

    To mark Fraud Prevention Month, read OMVIC’s blog this week to learn about your car-buying rights and when they apply, and learn how to spot the telltale signs of a curbsider!



    By OMVIC Communications on Wednesday, March 1, 2017

    Purchased a vehicle from an OMVIC-Registered Dealer? Anxious to take delivery of the vehicle? Don’t let excitement take over completely – there are a few crucial steps to take to ensure your purchase goes smoothly right up until you drive off the lot Consider these 11 tips when taking delivery of your vehicle...


    By OMVIC Communications on Wednesday, February 22, 2017

    Canada’s largest automotive event is wrapping up in the next few days! The 2017 Canadian International AutoShow kicked off on February 17 at the Metro Toronto Convention Centre and is concluding on February 26. That’s right – there’s only a few days left! Don’t miss out on the many exhibits at the AutoShow, including OMVIC’s booth (P223 on the 800 level) to test your car-buying IQ!  Speak with OMVIC staff and learn about the protections available when buying from an OMVIC-Registered Dealer. Don’t miss this great opportunity!


    By OMVIC Communications on Wednesday, February 15, 2017

    The 2017 Canadian International AutoShow kicks off this Friday, February 17 at the Metro Toronto Convention Centre! Planning to attend the show? Be sure to stop by OMVIC’s booth (P223 on the 800 level) to test your car-buying IQ! The AutoShow runs until Sunday, February 26 so don’t miss out!


    By OMVIC Communications on Monday, February 13, 2017

    curbsiderAndre N. Campbell has been sentenced to 50 days in jail for illegal vehicle sales. The Mississauga man was charged by OMVIC, Ontario’s vehicle sales regulator, with acting as a dealer without registration (curbsiding) and selling five vehicles between 2012 and 2014. “Each vehicle was a rebuilt write-off,” stated Tom Girling, OMVIC’s Director of Investigations. “The purchasers, who found the vehicles advertised online, were unaware of the true history of the vehicles."


    By OMVIC Communications on Thursday, February 9, 2017
    life is like a box of chocolatesForrest Gump’s mama was right – “life is like a box of chocolates; you never know what you’re gonna get.” That wonderful, whimsical and yet profound insight seems to come to mind every February when the ubiquitous heart-shaped boxes of valentine chocolates make an appearance on store shelves. But anyone who has made a blind confection selection without careful examination of the legend that usually accompanies the red faux-suede boxes knows that looks can be deceiving. It goes without saying the square shaped chocolate-covered caramels were fantastic; but some candy makers would sneakily create other flavours in the same square shape – some with a medicinal orange flavour and others with a thick white mystery filling...

    By OMVIC Communications on Friday, February 3, 2017

    Pros and Cons LeasingLast week’s blog post introduced the topic of leasing a new car in Ontario, laid out the different types of leases in the marketplace and defined five leasing terms you should know. As that post stated, a lease is a contract to “rent” a vehicle for a long period of time. Should your situation change due to relocation, job loss or discovering the vehicle no longer meets your needs (e.g. starting a family) it may be difficult and expensive to get out of a lease. But there are also upsides to leasing. Like most things in life, there are pros and cons. Let’s examine some of them…search and determine if leasing is right for you, before you sign the contract.


    By OMVIC Communications on Monday, January 30, 2017

    Whether you choose to lease or purchase your next new vehicle, it’s crucial to make an informed and educated decision. Failing to do adequate research BEFORE your lease or purchase can have considerable financial implications. So if you’re considering leasing a new vehicle, ensure you understand how leasing works and decide if it’s right for you…


    By OMVIC Communications on Friday, January 20, 2017

    Comp Fund Shield

     

    Each year, OMVIC-Registered Dealers sell or lease approximately 1.2 million vehicles. The vast majority of transactions go well. But in those rare instances that something does go wrong, Ontario consumers can turn to the Motor Vehicle Dealers Compensation Fund for help. In 2016, OMVIC’s Compensation Fund marked 30 yearsof providing protection to consumers who suffer a financial loss as a result of a transaction with an OMVIC-Registered Dealer. The Compensation Fund is one of the key protections available to consumers who purchase from an OMVIC-Registered Dealer.


    By OMVIC Communications on Friday, January 13, 2017

    Protect yourself buying privatelyBuying a car can be a huge financial commitment and no one wants to end up with buyer’s remorse due to unexpected repairs or realizing soon after the purchase the vehicle had undisclosed accident damage. So it’s vital consumers exercise due diligence and take extra precautions when buying a used vehicle privately including...


    By OMVIC Communications on Thursday, January 5, 2017

    Are you a motorcycle enthusiast? Or perhaps you’re considering a bike purchase in the near future? Do you know what your consumer rights are when buying a motor vehicle, including a motorcycle? Then stop by OMVIC’s booth at this weekend’s North American International Motorcycle SuperShow and get your questions answered! The show kicks off Friday, January 6 and runs until Sunday, January 8 at The International Centre in Mississauga. OMVIC’s booth is number 2914, located in Hall 2!


    By OMVIC Communications on Wednesday, December 28, 2016

    The Vehicle Sales Authority of British Columbia (VSA) has warned both consumers and dealers of an online car-buying scam that arrived just in time for the holiday season. A fake website was created, using the name and address of a legitimate and licensed car dealership in British Columbia; however, it is a website for a phantom dealership that shows a fake roster of employees and consumer testimonials.



    By OMVIC Communications on Thursday, December 22, 2016
    car sale

    Planning to deck the driveway with a new ride during the holiday season? Thinking about taking advantage of the flurry of Boxing Day promotions? OMVIC would like to gift you with some key holiday car-buying tips...


    By OMVIC Communications on Friday, December 16, 2016

    Test drive Whether shopping for a vehicle privately or from an OMVIC-Registered Dealer, consumers should take steps to protect themselves; and one of the key steps is to take a thorough test drive.

    In many instances, taking a short drive around the block or a quick spin in the parking lot just won’t cut it. To get the most out of a test drive, OMVIC suggests consumers follow these tips...


    By OMVIC Communications on Thursday, December 8, 2016

    Handing over keysOMVIC, Ontario’s vehicle sales regulator, has recently heard from a small number of consumers who encountered problems when trading-in vehicles to a dealer. These consumers traded-in vehicles that still had money owing on them — loans that were to be paid off by the dealer as part of the financing of the consumers’ new vehicles. “Unfortunately the dealers did not pay off the loans immediately,” explained Laura Halbert, OMVIC’s Director of Compliance. “This left the consumers making payments on their new cars as well as on their trade-ins.”


    By OMVIC Communications on Friday, December 2, 2016

    Blog 67 intro OMVIC has launched a new Car-Buying Quiz to help consumers test their car-buying smarts.

    This fun an interactive tool “drives” consumers down an information highway where they are quizzed on important car-buying topics including: All-in price advertising, the warning signs that help identify curbsiders and the amount of time (or lack of) to cancel a contract.

    By OMVIC Communications on Friday, November 18, 2016

    infographic introIntroducing OMVIC’s new interactive Road to Buying a Car in Ontario infographic! Whether buying from an OMVIC-Registered Dealer or a private seller, this step-by-step guide will help consumers ask the right questions during the car-buying process. Navigating from start to sold, the ‘how to roadmap’ identifies potential dangerous potholes and the detours consumers can make to ensure their next car purchase is a safe one!



    By OMVIC Communications on Friday, November 11, 2016

    Buying a car is one of the most expensive purchases a consumer will make in their lifetime. It is a transaction that requires thought, research and knowledge, which is why it is important that consumers educate themselves BEFORE entering into an agreement to purchase.



    By OMVIC Communications on Friday, November 4, 2016
    Trading car introThere are two benefits to trading-in your vehicle at the dealership; saving on taxes and on time. There are tax advantages (you'll only have to pay HST on the difference) and you save time and effort of having to sell it privately.



    By OMVIC Communications on Thursday, October 27, 2016
    Halloween Car As adults, little is as exciting and yet equally fearful as the Halloweens of our childhood…with perhaps one exception – buying a car. In that acquisition many of us steel ourselves with the same heightened sense of “prepare for anything” as a nine year old on Halloween. Our fight-or-flight response is awakened; because this is, for most, a large purchase; it can be scary, and no wants to get stuck with a lemon.

    By OMVIC Communications on Friday, October 21, 2016
    One of the key pillars of protection offered to Ontario consumers who purchase from a registered dealer is the mandatory disclosure requirement. Ontario’s Motor Vehicle Dealers Act requires OMVIC-Registered Dealers to disclose in writing a vehicle’s past use, history and condition. For example, dealers must disclose incident or collision damage repairs exceeding $3,000.

    By OMVIC Communications on Friday, October 14, 2016

    Academic Star 1Thinking about buying a car for your budding academic star? Or perhaps you’re a student looking to purchase a set of wheels to keep you coming home for the holidays? Visit OMVIC at the Maclean’s Student Life Expo this weekend, October 15-16 at the Metro Toronto Convention Centre and have your car-buying questions answered by OMVIC staff!



    By OMVIC Communications on Friday, October 7, 2016

    mechanic garage Buying a car can be a huge financial commitment and no one wants to end up with buyer’s remorse due to unexpected repairs soon after purchase. That is why it’s vital consumers exercise their ‘due diligence’ before purchasing their next used vehicle – and in many cases, that means getting a pre-purchase mechanical inspection.



    By OMVIC Communications on Friday, September 30, 2016

    Finance Agreement Making car-buying decisions based solely on a low monthly payment could be financially hazardous and is becoming a problematic trend amongst many consumers. When buying a car it’s important consumers are aware of the potential consequences of financing vehicles over extended terms (e.g. 84-96 months). In some instances, particularly if the consumer has bruised credit and therefore only qualifies for a high interest loan, stretching the repayment term out can result in paying more in interest than the actual purchase price of the vehicle. Consumers should ensure they are getting the finance terms they want and can afford.



    By OMVIC Communications on Friday, September 23, 2016

    Negative Equity 3There’s a growing trend amongst some consumers that may have unexpected financial consequences ‘down the road’. Known as Monthly Payment Junkies, these consumers ignore the potential pitfalls of financing a vehicle over an extended term such as 84-96 months and make their car-purchase decision based solely on a low monthly payment.




    By OMVIC Communications on Tuesday, September 13, 2016
    Walk Away By now, you’re aware that all-in price advertising is the law for car dealers in Ontario. If a dealer advertises a price for a car (new or used), that price must include ALL fees and charges the dealer intends to collect, with the exception of HST and licensing. However research shows that a small minority of car dealers continue to add hidden fees or extra costs that exceed their advertised prices.


    By OMVIC Communications on Friday, September 9, 2016

    Ontario’s advertising regulations are clear: if an OMVIC-Registered Dealer advertises a price for a vehicle, that price MUST be all-inclusive with the exception of HST and licensing. Manufacturer advertisements don’t have to follow these rules, so it’s important to know whose advertisement it is you’re reading/viewing.



    By OMVIC Communications on Friday, September 2, 2016

    all in price adThe Focus of OMVIC’s Annual Consumer Awareness Campaign!

    A dog relishing a car ride; tongue lapping the air; fur flying in the wind – a sight that exemplifies simple joy; and it’s the imagery supporting OMVIC’s message: all-in price advertising – it’s putting the fun and excitement back into buying a car...and, it’s the law! The province-wide campaign utilizes TV, radio, online and social media advertising.



    By OMVIC Communications on Friday, August 26, 2016

    Ontario’s vehicle sales regulator, OMVIC, advises consumers and dealers that Club Autohaus Inc. located at 14 Stafford Drive, Brampton is no longer registered to buy, sell or lease vehicles.



    By OMVIC Communications on Friday, August 19, 2016
    car question Are cooling-off periods (i.e. an opportunity to cancel a contract and get back your money) the law in Ontario or simply urban myths? Test your consumer rights knowledge.


    By OMVIC Communications on Thursday, August 11, 2016
    Many people want to sell their car but don’t want the hassle of posting a private ad or taking strangers for a test drive. It can be time-consuming and frustrating. For some, the answer is consignment: giving the vehicle to a dealer to sell but retaining ownership until the sale takes place. Consignment sales are especially common with unique vehicles such as motorhomes or classic cars.

    By OMVIC Communications on Friday, August 5, 2016

    Importfest 1Looking for something to do this weekend? Be sure to stop by the OMVIC booth at IMPORTFEST!  Learn more about your car-buying rights and have your questions answered by OMVIC staff!



    By OMVIC Communications on Friday, July 29, 2016
    quiz pic Think you’re a pretty savvy car buyer? Understand dealer advertising? Let’s check; and find out if your consumer smarts are stuck in the first gear or set on cruise control.

    By OMVIC Communications on Friday, July 22, 2016
    Heading off to college or university and looking for a cheap set of wheels? If you're searching in the private automotive jungle remember, consumer protection laws in Ontario  don't apply to private vehicle purchases. Should something go wrong with a private car purchase, consumers are basically on their own with little recourse other than the court system.


    By OMVIC Communications on Tuesday, July 12, 2016
    Be sure to stop by the OMVIC booth at the Toronto Honda Indy this weekend, July 15th to 17th. Have your questions answered by OMVIC staff and learn about your rights when you purchase a vehicle from an OMVIC-Registered Dealer, in Ontario.

    By OMVIC Communications on Friday, July 8, 2016
    online car buying scam If you're looking to purchase a vehicle in Ontario, new or used, chances are you've checked out some of the online auto marketplaces such as Kijiji, AutoTRADER, Craigslist or others. While there are many legitimate vehicles available through these sites, there are also a number of sophisticated online scams you should watch out for.


    By OMVIC Communications on Friday, June 24, 2016

    As is Car AdAlthough changes to the safety inspection standards have been implemented, “as is” disclosure obligations remain unaltered. As such, “as is” disclosures must still be made on both contracts and advertisements.  In addition, dealers are still responsible to make all mandatory disclosures about the history and condition of the vehicle, in writing, even if the vehicle is being sold “as is.”



    By OMVIC Communications on Friday, June 17, 2016

    #DYK Since its creation on July 1, 1986, the Motor Vehicle Dealers Compensation Fund has paid out over 5 million in compensation to consumers. As the oldest and largest fund of its kind in Canada, the Compensation Fund offers the best protection for vehicle buyers in Ontario. Happy 30th Birthday to the Compensation Fund!



    By OMVIC Communications on Friday, June 10, 2016

    OMVIC (Ontario Motor Vehicle Industry Council) is Ontario’s vehicle sales regulator. With a mandate to protect consumers OMVIC enforces the Motor Vehicle Dealers Act and other consumer protection statutes on behalf of the Ministry of Government and Consumer Services.



    By OMVIC Communications on Thursday, June 2, 2016

    georgian intro banner Thinking about buying a car? Want to see the newest models in a unique no-selling, no-pressure environment? Then plan a trip to Barrie this weekend!

    Georgian College Auto Show – June 3–5

    This weekend, June 3–5, North America’s largest outdoor auto show is being held in Ontario. The Georgian College Auto Show is 100% student run and it’s taking place at the college’s Barrie campus.


    By OMVIC Communications on Friday, May 27, 2016

    All-in price advertising is the law; a law meant to provide transparency to consumers and to create a fair and level playing field for dealers. Through past bulletins we’ve learned that if a dealer advertises a price for a vehicle (new or used), that price MUST include all fees and charges the dealer intends to collect.

    But what are the other ‘advertising’ rules consumers should be aware of to stay protected?

    By OMVIC Communications on Friday, May 20, 2016

    Thaya looking under hood Considering the information available, today’s informed consumers should have more confidence (and less anxiety) than ever before when buying a car. But that’s the rub; consumers have to do their part too. They need to research; ask questions; know when they’re protected (and when they’re not); and accept some of the responsibility for protecting themselves. An educated consumer is a protected consumer.



    By OMVIC Communications on Friday, May 13, 2016

    Blog post 38 display manu ads All-in price advertising is the law in Ontario; a law meant to provide transparency to consumers and create a fair and level playing field for car dealers. Through OMVIC’s on-going consumer awareness efforts, the public is becoming more informed of the all-in pricing rules when purchasing a car from an OMVIC-Registered Dealer — but there is still some confusion…


    By OMVIC Communications on Friday, May 6, 2016
    Blog 37 image 1All-in pricing is the law! If an OMVIC-Registered Dealer advertises a price for a vehicle (new or used), the Motor Vehicle Dealers Act (MVDA) requires that the price include ALL fees and charges the dealer intends to collect.

    By OMVIC Communications on Friday, April 29, 2016

    Safety Recalls 4With millions of vehicles recalled, many for serious safety issues, it’s vitally important owners take steps to ensure they’re aware if a vehicle they own, or are thinking of purchasing, is the subject of a recall and to have recalled vehicles repaired/serviced.



    By OMVIC Communications on Friday, April 22, 2016
    blog camperSummer is just around the corner and you may be thinking about buying some new “toys”! Well, if it’s a motorhome (a driveable RV) purchased from a registered dealer, you’re protected by OMVIC and the Motor Vehicle Dealers Act (MVDA). In the rare instance you encounter a problem with the dealership OMVIC may be able to assist; it also means you are protected by the Motor Vehicle Dealers Compensation Fund!

    By OMVIC Communications on Thursday, April 14, 2016

    Remember Mehran Amini, the curbsider who was sentenced to 450 days in prison in January 2016 for selling vehicles with rolled-back odometers? He was sentenced to an additional 300 days in prison after being found guilty on his last set of charges. That’s 750 days in total – this is the longest ever jail sentence handed out for illegal car sales in Ontario! Read more…



    By OMVIC Communications on Friday, April 8, 2016

    Did you know that when you buy a car from an Ontario-registered dealer, there is no “cooling off” period? Once you sign a contract, sales are FINAL. So, before you sign the dotted line, it’s important to be certain that you have explored all options and are confident in your purchase—a car is a big Investment!



    By OMVIC Communications on Friday, March 25, 2016
    All in Pricing OMVICDid you know that all-in price advertising is the law? If you answered NO , you probably need to sharpen your car-buying knowledge before signing any contracts or paying any deposits. An educated consumer is a protected consumer - OMVIC offers FREE car buying seminars. Read more to learn about all-in price advertising and how you can book a FREE car buying seminar today!


    By OMVIC Communications on Thursday, March 17, 2016

    The 2016 Ottawa-Gatineau International Auto Show March 17th to 20th


    Looking for something to do in the Ottawa-Gatineau area this March Break? Be sure to stop by the OMVIC booth (Level 2, Room 202) at the 2016 Ottawa-Gatineau International Auto Show. Have your questions answered by OMVIC staff and test your car buying IQ!



    By OMVIC Communications on Thursday, March 10, 2016

    Bought a new car? Can’t wait to take delivery? When the big time comes, don’t let excitement take over completely – there are still important steps to take to ensure your purchase goes smoothly.



    By OMVIC Communications on Friday, February 26, 2016
    Did you know that protections granted to consumers under the Consumer Protection Act (CPA) cannot be nullified in a contract? Ontario’s CPA is THE LAW. Read more to learn about the protections available to consumers under the CPA if a dealer commits an unfair business practice.

    By OMVIC Communications on Thursday, February 11, 2016

    OMVIC Booth at 2016 International AutoShowThe #CIAS2016  February 12th to 21st

    Be sure to stop by the OMVIC booth P231, level 800 at the 2016 Canadian International AutoShow. Have your questions answered by OMVIC staff and maybe have some car buying myths busted!  



    By OMVIC Communications on Wednesday, February 10, 2016
    Like cars, not all relationships are built to last. Our love wanes. We grow bored. New models tempt us with exciting features, better handling, firmer suspensions; it’s irresistible. Yes, there’s nothing quite like the stimulating, even obsessive, love affair…with a new car. But how do you “break up” with your old ride? There’s generally three ways to go about it.

    By OMVIC Communications on Friday, February 5, 2016

    Service Animals Allowed“No Pets Allowed” — Consumers and retailers alike are accustomed to this “rule” when entering a retail place of business.

    But, did you know that in Ontario all organizations that provide goods and services to the public are legally required to allow people with disabilities to be accompanied by a “service animal”? Read more to learn why.


    By OMVIC Communications on Friday, January 22, 2016

    Curbsider in JailMehran Amini was sentenced to 450 days incarceration after being found guilty on two counts of curbsiding (acting as a dealer without registration) contrary to the Motor Vehicle Dealers Act and one count of engaging in an unfair business practice (related to odometer tampering) in contravention of the Consumer Protection Act. “This is the longest sentence handed out in Ontario for illegal vehicle sales,” explained Michael Rothe, Director of Legal Services for OMVIC, Ontario’s vehicle sales regulator.


    By OMVIC Communications on Friday, January 15, 2016

    OMVIC Compensation Fund Protects YouOne of the key protections available to consumers who purchase from an OMVIC-Registered Dealer is having access to the Motor Vehicle Dealers Compensation Fund (The Fund). Established in 1986, the Compensation Fund is celebrating 30 years of protecting Ontario consumers.


    By OMVIC Communications on Thursday, December 31, 2015
    Globe

    Did you know that OMVIC offers translation services to both consumers and dealers? Non-English speakers can clearly communicate any questions or concerns they may have to OMVIC staff.

    Available in more than 150 languages, OMVIC’s translation service is provided at no cost to the caller! 

    By OMVIC Communications on Thursday, December 24, 2015

    Thinking about decking the driveway with a new set of wheels this holiday season? Or resolving to improve your ride in the New Year? Well, OMVIC would like to gift you with these holiday car buying tips.



    By OMVIC Communications on Thursday, December 17, 2015

    When buying a car from an OMVIC-Registered Dealer or privately, it’s important to protect yourself. One of the key steps before you decide to purchase is to take the vehicle on a thorough test drive. Don’t just take it around the block. 


    By OMVIC Communications on Friday, November 13, 2015
    Manufacturer AdvertisementsAll-in price advertising is the law; a law meant to provide transparency to consumers and create a fair and level playing field for car dealers. Through OMVIC’s continuous consumer awareness efforts, the public is becoming more informed on the rules surrounding all-in price advertising when purchasing a car from an OMVIC-Registered Dealer — but there is still some confusion…


    By OMVIC Communications on Friday, November 6, 2015
    OMVICMany consumers in Ontario don’t know where to turn when something goes wrong with a vehicle purchase; they mistakenly believe that car dealerships are akin to the Wild Wild West where lawlessness was commonplace and bandits plentiful. But the truth of the matter is quite the opposite. Car dealers and salespersons must be licensed and abide by the rules and regulations of the Motor Vehicle Dealers Act (MVDA), the Consumer Protection Act (CPA) and a strict Code of Ethics; and the “sheriff” administering and enforcing the laws is OMVIC – Ontario’s vehicle sales regulator.

    By OMVIC Communications on Friday, October 23, 2015

    Trick-or-Treating Candy Do you remember trick-or-treating? Can you recall the tangible excitement of running from house to house; trying not to trip, or worse, lose some of the candies stashed in your pillow case. And there was a secret communication shared by the young ghouls, witches and ghosts as they transited the neighborhood – where to find the best ”loot”…


    By OMVIC Communications on Friday, October 16, 2015

    Last week’s blog post provided tips on how to avoid “buyer’s remorse” when purchasing a vehicle. One tip recommended car-buyers review competitive advertisements before visiting a dealership to purchase a vehicle. 

    “All-In Price Advertising—It’s Putting The Fun And Excitement Back Into Car Buying…
    And It’s The LAW!”

    Why Is This Important to Consumers?

    So, you purchased a car yesterday — walked into the dealership while the kids were in hockey practice, found a vehicle that tweaked your interest, and began negotiating a price...

    By OMVIC Communications on Friday, October 9, 2015

    There’s a common expression shared by carpenters: measure twice, cut once. In other words, do your research before you act. That’s good advice – especially when the action involves making an expensive purchase – like a car. Unfortunately many consumers get caught up in the emotion of buying a new set of wheels and make decisions without doing all their research – they only measure once – and that can lead to “buyer’s remorse.”

    It’s one of the most common complaints OMVIC receives – a consumer signed a contract to buy a car but a few hours or days later, has a change of heart…or mind; and wants to back out of the deal. Often it happens when the buyer works out the myriad of extra costs that are attached to car ownership – some, like insurance, can come with a monthly cost as similar to (or greater) than the car loan payment.

    By OMVIC Communications on Friday, October 2, 2015

    You are Protected OMVIC (Ontario Motor Vehicle Industry Council) is Ontario’s vehicle sales regulator. With a mandate to protect consumers OMVIC enforces the Motor Vehicle Dealers Act and other consumer protection statutes on behalf of the Ministry of Government and Consumer Services.

    How Does OMVIC Protect Consumers?

    Maintaining a fair and informed marketplace by protecting the rights of consumers, enhancing industry professionalism and ensuring fair, honest and open competition for registered motor vehicle dealers is OMVIC’s mission. This is accomplished through these initiatives:...

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