By OMVIC Communications on
Wednesday, January 20, 2021
The UVIP’s final two sections are critical: they indicate whether a lender could repossess your newly bought car. They lay out the final details to transfer the seller’s car into your possession.
The UVIP’s fourth section shows whether the car you want to buy has a lien on it. If a car has a lien, it means the car’s owner has not paid the lender what he owes for the vehicle.
What does this mean for you? If the lienholder still has an interest in the vehicle, they could repossess it.
The fifth section holds the bill of sale which you and the seller sign before taking it to Service Ontario. They will register the car in your name.
Remember: if you buy a car privately, the seller must provide you with the UVIP. It is your responsibility to check for inaccuracies.
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By OMVIC Communications on
Saturday, January 16, 2021
The UVIP’s second and third sections offer areas for car-buyers to fall into traps: it’s important to stay informed. Rolled back odometers, fraudulent names and unclear seller locations can lead to trouble.
Our last post explained why consumers buying cars privately should understand the Used Vehicle Information Package (UVIP), a document designed to help buyers learn about a used car’s history.
There are no consumer protections when buying a car privately: the more you know about the vehicle and the seller, the safer you will be.
This week focuses on the UVIP’s second and third sections: ownership history.
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By OMVIC Communications on
Tuesday, December 22, 2020
This month we discussed what you need to know whether you buy privately or from an OMVIC-Registered dealer. Whichever way you choose to purchase a vehicle, educate yourself and learn about your rights—and risks—involved.
In our December 11th blog post, we highlighted the protections that come with buying from a registered dealer. We created an infographic for this week’s post to remind you of those rights if you buy from an OMVIC-Registered dealer.
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By OMVIC Communications on
Saturday, December 19, 2020
In our December 4th blog post, we discussed the pros and cons of buying a car privately. Because you don’t get the same protections as buying from an OMVIC-Registered dealer, you should be vigilant.
For this week’s post, we created an infographic reminding you about what to know if you buy from a private seller.
For our final blog post of 2020, we’ll present you with another infographic to remind you of the benefits you get if you decide to buy a car from an OMVIC-Registered dealer.
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By OMVIC Communications on
Friday, December 11, 2020
Last week we discussed how to buy a car privately. This week we explain what you should know if you decide to buy from an OMVIC-Registered dealer.
Who are OMVIC-Registered dealers?
If someone wants to be a dealer or a salesperson in Ontario, they must register with OMVIC. It is the law.
To be eligible for OMVIC registration, dealers and salespeople must undergo background checks. They must pass an automotive law and ethics course covering the Motor Vehicle Dealers Act and the Consumer Protection Act. Georgian College offers courses to help prospective dealers get their license.
Does that mean every Ontario business trading in vehicles is registered with OMVIC?
No. It pays to check.
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By OMVIC Communications on
Friday, November 20, 2020
As Financial Literacy Month wraps up, let’s look at one of the most important steps in buying a car: getting vehicle financing. You've identified the vehicle you want, you've asked all the right questions, you understand how to read a contract: now you need to figure out the best way to pay for your vehicle.
We contacted two experts on vehicle financing, George Iny and John Raymond from the Automobile Protection Agency (APA) to answer some common questions car buyers have.
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By OMVIC Communications on
Friday, November 20, 2020
For the last week of Financial Literacy Month, we’re continuing our discussion on vehicle financing with experts from the Automobile Protection Agency (APA). We’re looking at two issues: long-term loans and financing a vehicle if you buy a car privately.
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By OMVIC Communications on
Friday, November 13, 2020
It’s Financial Literacy Month! And while Financial Literacy Month in November is always important, this year’s theme of financial literacy in uncertain times really hits home.
If ever there was a time to get smarter about money, it’s now!
Let's kick off the discussion with how to budget for the vehicle you want to buy. Typically, the biggest expense when buying a car is the car itself, but what other expenses should you consider? There are gas and parking of course, but let's look at the additional costs, so you don’t get blindsided later on!
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By OMVIC Communications on
Friday, October 23, 2020
The next section we’ll review is the Basic Vehicle and Options Section. Though short, this is where you will find Optional Extras such as trim packages or other upgrades that might include leather upholstery, heated seats or audio systems. Ensure when you read the contract all additional features you requested on your vehicle are listed.
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By OMVIC Communications on
Friday, October 23, 2020
In the Purchase Price and Payment section of a contract, you can expect to find itemized fees like freight and air conditioning (if you are purchasing a new vehicle), administration (if the dealer charges one) and the OMVIC fee. This is also where you should see your old vehicle's value if you are trading it in. The terms below are meant to provide a general overview of car contract terminology – the corresponding prices are examples only. Note: not all terms listed here may be on your contract. Contracts vary depending on whether you’re buying a used or new vehicle.
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By OMVIC Communications on
Friday, October 9, 2020
Vehicle purchase agreements or contracts can be confusing. To help you feel more confident, we will look at each contract section and explain the terms, so you can better understand the document you may agree to sign.
This week, we will focus on the Vehicle Description Section, typically found at the top of a car contract. In the graphic below, each term is numbered so it corresponds with the numbered definition below.
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By OMVIC Communications on
Friday, October 2, 2020
Some 38 per cent of used car-buyers and 46 per cent new-car consumers polled by Ontario’s Vehicle Sales Regulator (OMVIC) said they did not test drive the vehicle before purchase because they were unsure whether vehicle dealerships in the province would have necessary health and safety protocols in place. A salesperson was present in the vehicle for only 16 per cent of test drives.
In August, OMVIC asked the Automobile Protection Association (APA), an independent organization offering car-related resources for consumers, to survey consumers who purchased a vehicle during the pandemic.
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By OMVIC Communications on
Friday, September 25, 2020
A car buyer contacted OMVIC’s Complaints and Inquiries team to ask about the OMVIC Fee. Can he opt out of the charge?
Colin: "I bought a new car from an OMVIC-Registered Dealer last week. She charged me $10 for something called the OMVIC Fee. What is it? Could I have not paid it?"
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By OMVIC Communications on
Monday, September 21, 2020
Recently a consumer named David wrote in to ask, “I was planning to buy a used car, but my financing didn’t get approved, can I get my deposit back?"
There are two different financing situations that can affect whether or not David can get his money back.
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By OMVIC Communications on
Friday, September 11, 2020
A consumer contacted OMVIC's Complaints and Inquiries team to ask about all-in price advertising and dealer fees.
I recently purchased a used vehicle from an OMVIC-Registered Dealer and he charged me an administrative fee of $199.
I questioned this and the dealer said it was a normal charge. I thought dealers couldn’t add fees. Doesn't this violate all-in-price advertising?
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By OMVIC Communications on
Friday, September 4, 2020
How has COVID-19 changed test drives? Is a deposit required?
This week, OMVIC’s Complaints and Enquiries team answer consumer questions about test drives.
Note: COVID-19 has changed test drives at many dealerships. If going to the dealership for a test drive makes you uncomfortable, research the alternatives.
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By OMVIC Communications on
Friday, August 28, 2020
COVID-19 has altered how many of us get from A to B. With fewer people taking public transit, more people are looking to buy cars, but the purchasing process has changed.
In early April, dealerships were closed due to the pandemic. In May they reopened, but with strict public health guidelines, which altered the car-buying experience not just for dealers, but also for consumers.
If you’ve bought a vehicle in the past five months, OMVIC and consumer watchdog group—the Automobile Protection Association (APA) — wants you to take a short survey about buying a car during the pandemic.
If you complete it, you could win a prize!
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By OMVIC Communications on
Friday, August 28, 2020
Thanks to technology, driver assistance has grown by leaps and bounds. It keeps us safe, helps us park, saves fuel and even lowers emissions. But what happens when smart technology backfires? Who do you call? Who can help?
The following question from a consumer illustrates what can go wrong when a car has a defect and the dealership can’t fix it and the consumer doesn’t know where to turn.
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By OMVIC Communications on
Monday, August 10, 2020
OMVIC's Complaints and Inquiries team get a range of car-buying questions. Because they know consumer protection legislation inside and out, they can answer your queries or direct you to the correct department.
Here are two questions the team received last week about the importance of getting what you want from a dealer in writing.
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By OMVIC Communications on
Wednesday, August 5, 2020
OMVIC makes information about dealers and salespeople who have been charged public in an effort to fulfill its mandate of consumer protection and industry professionalism. We are sharing the Ontario Provincial Police's news release about an ongoing investigation of a former OMVIC registrant.
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By OMVIC Communications on
Monday, July 27, 2020
While data from Léger, Deloitte and Angus Reid shows 1 in 2 Canadians are worried making in-person purchases and nearly 1 in 3 unwilling to make a large purchase, Ontario’s Motor Vehicle Sales Regulator, OMVIC, wants consumers who are in the market for a vehicle to know that they can safely buy from registered dealers. These businesses have stringent health and safety protocols in place to protect staff and consumers.
Most of the province’s more than 8,000 registered dealerships are fully up and running, following workplace health guidelines mandated by the Ontario government.
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By OMVIC Communications on
Monday, July 13, 2020
Taking delivery of a new car is exciting and emotional, but as emotional as it is, you must do your best to stay grounded and take the necessary steps to make sure your purchase goes smoothly.
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By OMVIC Communications on
Thursday, July 2, 2020
If you’re looking to purchase a late model used vehicle, chances are you’ve checked out some of the online auto marketplaces such as Kijiji, AutoTRADER or others. While there are a lot of legitimate vehicles available through these sites, there are also online scams you should watch out for.
The best way to protect yourself against scams is to educate yourself, ask lots of questions, and learn to recognize red flags.
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By OMVIC Communications on
Friday, June 26, 2020
Did you know that in addition to cars, light trucks and RVs, OMVIC also regulates motorcycle sales?
If you’re considering hugging the curb and embracing clear blue skies this summer, getting acquainted with your rights as a motorcycle-buyer is a very good start.
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By OMVIC Communications on
Friday, June 26, 2020
Few among us can buy a car with little preparation. For most, purchasing a vehicle is a sizable investment that demands significant research. Before deciding on which vehicle best suits your lifestyle and budget, you should know what your rights are.
OMVIC’s website is chock full of useful information to help you learn your rights, whether you plan on buying a vehicle from an OMVIC-Registered Dealer or a private seller. But why not get your feet wet first with a few questions from our interactive car-buying quiz? Test drive your car-buying smarts before you start perusing ads or visiting dealerships.
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By OMVIC Communications on
Wednesday, June 10, 2020
The plaintive cry of a loon. The echoing rumble of an approaching storm. The shrill mating call of a cicada. The exasperated (and annoying) whine of three backseaters wanting to know “are we there yet?” Ahh, the heartwarming sounds of a Canadian summer. As Canadians, we cram as much into our short summers as possible; and we love our summer toys. We ATV. We camp. We boat. And why? Cuz there’s no wifi ‘out there,' but the connection is unforgettable.
Now a skeptic might define camping as a vacation where you spend a fortune to live like a pauper; but true believers know, campers have s’more fun. But putting those wonderful graham cracker, toasted marshmallow, melting chocolate campfire delicacies aside, if truth be told, camping or boating can be expensive – very expensive.
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By OMVIC Communications on
Thursday, June 4, 2020
Vehicles that would have been completely unaffordable two decades ago are now financially accessible. Many consumers can buy the car of their dreams, with no money down, for a monthly, bi-weekly (or even daily) payment that has somehow become “affordable.” But how? Did cars get cheaper? Are we all significantly wealthier? Or is something else at play?
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By OMVIC Communications on
Friday, May 22, 2020
Educating consumers on their car-buying rights is an integral part of OMVIC’s mandate. OMVIC believes that an informed consumer is a protected consumer. With our educational resources available online, consumers can improve their consumer confidence while staying safely at home.
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By OMVIC Communications on
Friday, May 15, 2020
Following the reopening of auto dealerships in the province, (by appointment only), Ontario’s Vehicle Sales Regulator, OMVIC has released a comprehensive COVID-19 Crisis Guidelines: Guidelines for Dealership Sales Operations to help motor vehicle dealers operate while protecting the health and well-being of their employees, customers and the public.
The framework for OMVIC’s guidelines came from the industry-specific recommendations created by the province, and its public health agencies.
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By OMVIC Communications on
Friday, May 8, 2020
Although there is much uncertainty in the marketplace these days, one thing remains the same: the more informed you are about your consumer rights, the better off you will be when the time comes to buy a car.
As Ontario Vehicle Sales Regulator, OMVIC has a mandate to protect and educate consumers. We do this in several ways including offering free car-buying seminars to school or community groups in Ontario.
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By OMVIC Communications on
Friday, April 17, 2020
As the current health crisis continues to evolve, some consumers have reached out to us with questions on navigating the changing marketplace. We’re featuring two questions related to COVID-19 on this week’s blog.
I purchased a car on Friday from a relative and now I’m wondering how I would go about registering the car and paying taxes during the pandemic.
Private sales still need to be completed through Service Ontario. They have a list of locations on their website indicating which ones are open.
OMVIC has a lot of great resources including checklists, videos and tips for anyone interested in buying a car privately. Visit Tips for Buying Privately to learn more.
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By OMVIC Communications on
Tuesday, March 24, 2020
4/14/2020
Message from John Carmichael, OMVIC CEO and Registrar
COVID-19 is an unprecedented crisis for our stakeholders– dealers, salespeople and consumers – and for Ontarians and the world. OMVIC is committed to the health and safety of its staff and its stakeholders. OMVIC will continue to operate from remote sites and work with its stakeholders in these challenging times. While some service levels have been impacted, OMVIC remains committed to maintaining a fair and informed marketplace by protecting the rights of consumers and ensuring fair, honest and open competition for registered motor vehicle dealers during these challenging times.
The impact of COVID-19 will require all of us to adapt and have flexibility with what lies ahead. I have no doubt that we will be successful in facing these challenges.
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By OMVIC Communications on
Friday, March 20, 2020
When Thaya Gengatharan, OMVIC’s Director of Registration, received a detailed questionnaire from the Women & Automotive Leadership Forum some weeks ago, she assumed it was some sort of feedback survey.
She filled it in and then forgot all about it.
It wasn’t until people dropped by her offices to congratulate her that Gengatharan realized she was one of the recipients the 2020 Women & Automotive Leadership Award.
Each year, Cherokee Media, publisher of the AutoRemarketing Canada magazine, selects and honours accomplished women who work in the Canadian automotive sector and are leaders.
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By OMVIC Communications on
Thursday, March 12, 2020
An Oakville dealership and four of its staff were fined a total of $21,500 for breaching the Motor Vehicle Dealers Act (MVDA) Code of Ethics.
Oakville Chrysler Jeep Dodge Ram Ltd., Reg Nimeck, Gordon Nimeck, Andrew De Clavasio and Camillio Comparone were disciplined by OMVIC, Ontario’s vehicle sales regulator, for failing to comply with Ontario’s all-in price advertising regulation.
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By OMVIC Communications on
Friday, March 6, 2020
A Toronto General Motors (GM) dealership, Dean Myers Chevrolet Ltd., and 1125278 Ontario Limited, o/a Dealerwerx Leasing, both located at 3180 Dufferin St., North York, have currently closed their doors after the appointment of a receiver, Deloitte Restructuring Inc. (Deloitte), by the Ontario Superior Court of Justice. The application for appointing a receiver was made by the Royal Bank of Canada.
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By OMVIC Communications on
Friday, February 28, 2020
When it comes to buying a vehicle in Ontario, it is crucial consumers do their research before making a purchase. Whether buying from a private seller or an OMVIC-Registered Dealer, homework will help prepare consumers to buy a car.
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By OMVIC Communications on
Monday, February 24, 2020
From time to time, we feature a consumer question on the OMVIC blog, like this one, “If I sell a car by myself, or put it on Kijiji, does that make me a curbsider?
The simple answer is no—selling a car does not automatically make someone a curbsider. Anyone is entitled to sell his or her personal vehicle—that is, a vehicle that was purchased and owned for personal, family or household use. Curbsiders are in the business of selling cars. While they usually pose as private sellers, they buy cars, not for personal use, but to resell.
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By OMVIC Communications on
Friday, February 14, 2020
Red roses, chocolate hearts, intimate dinners—it’s the clichéd, yet still wonderfully sentimental view of Valentine’s Day. But not all lovers are so lucky; in fact Valentine’s Day break ups have become de rigueur, ranking just behind spring break splits and the period “two weeks before” Christmas. WikiHow even has an eight step guide on “How to Break up With Someone on Valentine’s Day.”
It happens; not all relationships are built to last. Our love wanes. We grow bored. New models tempt us with exciting features, better handling, firmer suspensions; it’s irresistible. Yes, there’s nothing quite like the stimulating, even obsessive, love affair…with a new car. But how do you “break up” with your old ride?
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By OMVIC Communications on
Thursday, February 6, 2020
So, you think you've found a nice used car. No accidents, good price…and only 131,000 kms.
Roxy (not her real name) thought so too. Which is why in early 2019 she contacted the private seller and paid him $5,400 for the car.
Unfortunately, the seller turned out to be a curbsider, an illegal, unlicensed dealer posing as a private seller, and the car—well, apparently it had discovered the fountain of youth, because it actually had more than 230,000 kms on it.
Curbsiders often sell vehicles that are undisclosed rebuilt wrecks or odometer-tampered,” said John Carmichael, CEO and interim Registrar of OMVIC, Ontario’s vehicle sales regulator. "And we have recently seen a significant uptick in the number of vehicles with rolled-back odometers sold by curbsiders.
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By OMVIC Communications on
Friday, January 24, 2020
Falsifying documents and failing to disclose significant accident histories of vehicles sold has resulted in a Newmarket car dealer having his licence suspended for 120 days.
Ontario’s Vehicle Sales Regulator, OMVIC, issued a Proposal to Revoke the registration of Premium Cars Wholesale Ltd., 17065 Yonge St., Newmarket, after receiving serious complaints from numerous consumers and one dealer. Premium appealed the proposal to the Licence Appeal Tribunal, LAT, which, after a ten-day hearing, ordered the suspension.
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By OMVIC Communications on
Friday, January 17, 2020
Everybody has their own list of concerns when it comes to buying a car. These concerns can be as specific as whether the car colour comes in a matte or, if you’re buying used, how many owners the vehicle has had. OMVIC suggests you start a conversation with the dealer to determine whether the vehicle you’re interested in will be a worthy investment.
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By OMVIC Communications on
Monday, January 6, 2020
Let’s cast one final look back at 2019 before it disappears from the rearview mirror forever!
As we head boldly into an exciting new decade, remember that when it comes to buying a car in Ontario, OMVIC’s commitment to your consumer protection and education remains as steadfast as ever.
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By OMVIC Communications on
Monday, December 23, 2019
Thinking about decking the driveway with a new set of wheels this holiday season? Before you go dashing all the way to the dealership or checking out the nice and naughty list in the online car classifieds, find out if you’re a Dasher or a Blitzen! Take OMVIC’s ‘smart’ car buyer quiz to find out.
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By OMVIC Communications on
Thursday, December 12, 2019
Ah December, the holidays are here and a new year looms.
There’s a spirited hustle and bustle unmatched by any other season…. but then comes the rest of the interminably long, dark, soul-sapping winter. We graupel (that’s a pun, not a typo btw) with blizzards, white-outs, treacherous driving, Vitamin D deficiency; and, the excitement that led up to the holidays is replaced by a pining for spring…. a spring that seems an eternity away. Our coping skills are put to a frosty test.
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By OMVIC Communications on
Friday, December 6, 2019
If you’re looking to purchase a late model used car or truck, chances are you’ve checked out some of the online auto marketplaces such as Kijiji, AutoTRADER or others. While there are a lot of legitimate vehicles available through these sites, there are also online scams you should watch out for.
The best way to protect yourself against scams is to educate yourself, ask lots of questions, and learn to recognize red flags.
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By OMVIC Communications on
Thursday, November 28, 2019
How did Black Friday — the day of mega-amazing colossal unbelievable can’t-be-beat blow-out sales signifying the unofficial start of the Christmas shopping season — get its name? Some would say Black Friday marks the point many retailers turn a profit for the year, going from being “in the red” to being “in the black.” The more cynical among us might argue it’s consumerism run amok and a black mark on our society. Though the origins of the name may be debatable, the lure of Black Friday is undeniable.
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By OMVIC Communications on
Friday, November 22, 2019
As consumers, we pay attention to brands. Brands tell us the quality and reputation of a product. The same can be said of Ontario’s mandatory branding program for vehicles.
Knowing what each brand means: Irreparable, Salvaged, Rebuilt and None will help to make an informed decision when it’s time to purchase a used vehicle and will also help to determine whether this is indeed a car you’d like to buy.
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By OMVIC Communications on
Friday, November 15, 2019
This Friday, November 15th to Sunday, November 17th, OMVIC will join over 500 exhibitors and 30,000 attendees for the 18th annual National Women’s Show in downtown Toronto at the Metro Toronto Convention Centre.
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By OMVIC Communications on
Friday, November 8, 2019
There are some things which should last forever, like love, or a diamond ring, but a car payment is not one of them. Yet forever is how long it might feel if you take out an extended-term loan (e.g. 96 months), without educating yourself on the perils of negative equity—owing more for a car than it is worth.To avoid the pitfalls of an extended-term loan, consumers need to educate themselves and be honest about their needs and car-buying habits.
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By OMVIC Communications on
Thursday, October 17, 2019
OMVIC, Ontario’s vehicle sales regulator, has ordered the immediate suspension of Hudson’s Fine Cars Inc., 3715 Keele St., Unit: 15 & 16, Toronto, and of the dealership’s officer and director, Hamid Valizadeh. As a result, Hudson’s Fine Cars Inc. and Hamid Valizadeh cannot legally sell, lease, buy or consign vehicles.
In conjunction with the Suspension Order, a Proposal to Revoke the Registration of Hudson’s Fine Cars Inc., and Hamid Valizadeh, has also been issued.
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By OMVIC Communications on
Friday, October 11, 2019
Ontario’s Vehicle Sales Regulator, OMVIC, has made new car-buying resources available to educators in Ontario. The OMVIC Academy videos, student car-buying guide and teacher’s manual resources are part of a new initiative designed to create informed and confident car buyers.
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By OMVIC Communications on
Thursday, October 3, 2019
OMVIC, Ontario’s vehicle sales regulator, has ordered the immediate suspension of 1833111 ONTARIO Inc., operating as Autoshow Orillia 2011, located at 454 West St. South, Orillia and of the dealership’s officer and director, Chadwick McIntyre. As a result, McIntyre and Autoshow Orillia 2011 cannot legally sell, lease, buy or consign motor vehicles.
In conjunction with the Suspension Order, a Proposal to Revoke the Registrations of McIntyre, Autoshow Orillia 2011 and the dealership’s one salesperson has also been issued.
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By OMVIC Communications on
Thursday, September 26, 2019
Whether you’re buying your first or twenty-first car, read up!
Just started college and need your own set of wheels? Embarking on a new job that requires having reliable transportation? Or maybe you’re a car-buying veteran and think you’ve got vehicle acquisition down pat - which by the way, research has shown to be unlikely. When it comes to dropping tens of thousands of dollars on a new vehicle, whether you’re a freshman or a senior, it’s a good idea to do your homework before heading to the dealership.
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By OMVIC Communications on
Friday, September 20, 2019
Taking delivery of a new car is exciting and emotional, but as emotional as it is, you must do your best to stay grounded and take the necessary steps to make sure your purchase goes smoothly. Here are seven steps to help you.
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By OMVIC Communications on
Thursday, September 5, 2019
Did you know that protections granted to consumers under the Consumer Protection Act (CPA) cannot be nullified in a contract? Ontario’s CPA is THE LAW. Read on to learn about the protections available to consumers under the CPA if a dealer commits an unfair business practice.
The CPA applies to most Ontario businesses including car dealerships. Under the CPA there are two types of unfair business practices: false, misleading or deceptive representations; and unconscionable representations. Consumers who face an unfair business practice may be entitled to cancellation of their contract for up to one year from the date of contract signing.
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By OMVIC Communications on
Friday, August 30, 2019
Leaning back against the hood of your car is a potentially awesome picture for a car lover. But despite the photographic and artistic appeal, it’s not a picture many car owners would risk today, because we’ve learned a sometimes painful and costly lesson: those little metal rivets on our jeans love chipping and scratching away at a vehicle’s paint, and that road grit we didn’t even notice, will grind into a beloved car’s clear coat like a small piece of sandpaper. Yes, leaning on your car can be a bad idea, and leaning on someone else’s car—well that’s a whole other level of social faux pas—but even that is not as serious as a lien on a car.
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By OMVIC Communications on
Friday, August 23, 2019
Because of their low price, rental vehicles may seem like an attractive offer to a car-buyer. While there are a number of perks, there are also some potential drawbacks that consumers need to be aware of.
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By OMVIC Communications on
Friday, August 16, 2019
Last month, Sharon and Christine (not their real names), went car-shopping. The pair visited dealerships in Sudbury
and Sault Ste. Marie that had vehicles advertised online.
But Sharon and Christine were not your average car-buying consumers: they were mystery shoppers and employees of Ontario’s vehicle sales regulator —
(Ontario Motor Vehicle Industry Council). Their mission was simple: to ensure dealers and salespeople were in compliance with the all-in-price advertising provisions of Ontario’s Motor Vehicle Dealers Act (MVDA).
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By OMVIC Communications on
Friday, August 2, 2019
Recently, OMVIC received this question: “I was planning to buy a used car, but my financing didn’t get approved, can I get my deposit back?"
Let’s assume that the person who wrote this question, signed a contract and the dealer was to arrange financing.
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By OMVIC Communications on
Friday, July 19, 2019
By law, anyone who trades in vehicles in Ontario must be registered with OMVIC, Ontario’s vehicle sales regulator—that’s every car dealer and salesperson.
We know that not everyone is going to buy a vehicle from an OMVIC-Registered dealer—some may choose to buy from a private seller—but buying from a registered dealer is ‘the safer way’ because of what you're legally entitled to.
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By OMVIC Communications on
Friday, July 12, 2019
Did you know that OMVIC regulates motorcycle sales as well as car, RV and light truck sales?
If you’re considering hugging the curb and embracing clear blue skies this summer, then getting acquainted with your rights as a motorcycle-buyer is a very good start.
Each day, OMVIC staff field calls and emails from car and motorcycle buyers seeking clarity on their rights as a consumer. As a motorcycle-buying consumer, you have certain rights.
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By OMVIC Communications on
Friday, July 5, 2019
Few among us can buy a car with little preparation. For most, purchasing a vehicle is a sizable investment that demands significant research. Before deciding on which vehicle best suits your lifestyle and budget, you should know what your rights are.
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By OMVIC Communications on
Thursday, June 27, 2019
The majority of consumers borrow money for a vehicle purchase. Some choose to use a personal line of credit or arrange financing at their bank or credit union, but many have the dealer arrange the financing. This often makes sense—dealers have access to numerous lenders that may provide terms or rates unavailable elsewhere. But this doesn’t mean consumers shouldn’t carefully consider what is being offered and take steps to ensure they are getting the best possible finance rate and terms.
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By OMVIC Communications on
Friday, June 14, 2019
Although buying a car can be intimidating, learning your car-buying rights is one of the best ways to squash your fears. As part of OMVIC’s mandate to protect and educate consumers, OMVIC offers free seminars to Ontario residents looking to improve their car-buying knowledge.
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By OMVIC Communications on
Wednesday, May 29, 2019
"I have a few questions about my vehicle purchase agreement."
"If I purchased a non-motorized travel trailer at an OMVIC-Registered Dealer, can I still file a complaint?"
"Does the dealer need to provide a vehicle history report when selling a used vehicle?"
OMVIC’s Complaints and Inquiries team fields questions and complaints such as these regularly. Helmed by Tim Hines, this department receives and responds to hundreds of phone calls and emails per week.
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By OMVIC Communications on
Friday, May 10, 2019
Did you know that damage to a vehicle caused by flood waters can be difficult to spot and can sometimes take months to show up?
A flood-damaged vehicle can be dangerous
Flood damage can cause corrosion inside a vehicle’s sensitive electronics or safety components. The results could be catastrophic: air bags could fail to deploy; engines could shut off at highway speeds or steering could fail—flood damaged vehicles are not safe for the road. If you’re shopping for a used vehicle, it’s imperative that you learn to spot the signs of flood damage.
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By OMVIC Communications on
Friday, May 3, 2019
Everybody has their own list of concerns when it comes to buying a car. These concerns can be as specific as whether the car colour comes in a matte or, if you’re buying used, how many owners the vehicle has had. OMVIC suggests you start with these tips to begin a conversation with the dealer and determine whether the vehicle you’re interested in will be a worthy investment.
It is important to note that all Ontario dealers and salespeople must be licensed by OMVIC. So, if you’re buying from a dealer in Ontario, confirm that you’re buying from a registered dealer – look for the OMVIC-Registered Dealer decal or use the “
Find a Dealer/Saleperson” search button at omvic.ca. Remember: Only when you buy from a registered dealer do you benefit from consumer protection. If you buy privately and encounter problems, OMVIC cannot assist.
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By OMVIC Communications on
Tuesday, April 23, 2019
Fifty-three per cent of Ontarians are either uninformed or misinformed when it comes to motor vehicle dealer advertising. According to OMVIC, Ontario’s vehicle sales regulator, only 47 per cent of Ontario’s car buyers know that if a dealer advertises a price for a new or used vehicle, that price must include all fees and charges the dealer intends to collect, with the exception of HST and licensing (and safety standards certificate if the vehicle is advertised as unfit).
Unfortunately, OMVIC still encounters some dealers adding fees to their advertised prices which is why the regulator has re-launched its province-wide consumer awareness campaign.
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By OMVIC Communications on
Friday, April 5, 2019
The Drive Clean emissions program has ended. We’ve created a simple graphic to help you understand the changes.To learn more, visit the Ministry of Environment, Conservation and Park’s webpage.
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By OMVIC Communications on
Wednesday, March 27, 2019
Illegal vehicle sales and odometer tampering have resulted in a 30-day jail sentence for a Mississauga man. Szymon Kozlowski, was found guilty of curbsiding—acting as a dealer without registration—contrary to the Motor Vehicles Dealers Act (MVDA), and of committing an unfair business practice—making a false, misleading or deceptive representation—in contravention of the Consumer Protection Act (CPA).
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By OMVIC Communications on
Friday, March 15, 2019
OMVIC is packing up and hitting the road to be part of the Ottawa Gatineau International Auto Show March 21st to the 24th, at the Shaw Centre.This year the OMVIC booth will feature our brand new educational initiative, The OMVIC Academy.
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By OMVIC Communications on
Friday, February 22, 2019
OMVIC has ordered the IMMEDIATE SUSPENSION of 519224 Ontario LTD. o/a Tom Pirie Motor Sales, 190 Lombard Street, Smiths Falls, and of Thomas Pirie, officer and director of Tom Pirie Motor Sales. As a result, Pirie and Tom Pirie Motor Sales may not legally sell, lease, buy or consign motor vehicles. Consumers are warned not to buy or lease motor vehicles from, or sell or consign motor vehicles to, Tom Pirie Motor Sales, RV Kemptville or Thomas Pirie while the dealer’s registration is suspended/terminated.
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By OMVIC Communications on
Friday, February 15, 2019
Buying a vehicle, whether new or used, can be confusing—perhaps even intimidating. And while the thought of acquiring a new vehicle is exciting, the process can be stressful. So if a consumer is about to enter into the car-buying process feeling unprepared or ill-equipped, The OMVIC Academy has resources that will ensure they are entertained as they become confident and informed car buyers.
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By OMVIC Communications on
Wednesday, February 6, 2019
February is for lovers. February 14this the most romantic day of the year for couples (and maybe the most oppressive day of the year for singles), but did you know about the other special days in February celebrating different kinds of love? February 5th is National Weatherman’s Day, the 26th is “tell a Fairy Tale Day” and the 15th is the “International Day for Car Lovers.”
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By OMVIC Communications on
Thursday, January 31, 2019

OMVIC has been providing consumer protection to Ontario’s car buyers for over 20 years, but not everyone knows OMVIC's mandate and how it is carried out. To help explain our mission, we created a quick reference guide.
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By OMVIC Communications on
Thursday, January 31, 2019
A Markham area man and woman are facing dozens of charges related to the alleged illegal sale of vehicles (curbsiding), many with rolled back odometers.
Investigators for OMVIC, Ontario’s vehicle sales regulator, found the accused bought 26 vehicles in 2018, many with very high mileage. Then, posing as private sellers, they offered the vehicles for sale on Kijiji. The odometers of many of the vehicles had been rolled back by significant amounts — in some cases, 200,000 to 300,000 kms . Euro Premium Auto Ltd., a corporation directed by one of the accused, was used to acquire many of the vehicles.
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By OMVIC Communications on
Thursday, January 24, 2019
Friday, January 25th is “Opposite Day.” We’re not sure who invented this special day, but we think it must be the same committee who decreed May 24th “National Scavenger Hunt Day” or August 12th “Middle Child Day.”
There seems to be no real consensus on how to celebrate Opposite Day – some eat breakfast for dinner or wear their clothes backwards. For OMVIC, Opposite Day is the perfect time to talk about negative equity, an expression that reveals itself to be contradictory. Negative Equity, just like “jumbo shrimp” and “confirmed rumour”, is an oxymoron.
Defining Negative Equity
Negative equity actually means that you owe more for a car than what it’s worth. It becomes an issue when you want to trade in that car you still owe money on.
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By OMVIC Communications on
Friday, January 11, 2019
If you’re thinking of leasing your next vehicle, it’s crucial to make an informed decision. Failure to do so could result in financial headaches down the road.
What is a Lease?
A lease is like a long-term car rental - you don’t actually own the vehicle. A leasing agreement typically runs over a series of months (36, 48, 60) with a set monthly payment. Leasing is available for both new and used cars.
The dealer and the company that owns the leased vehicle (lessor) are most often not the same organization. The dealer helps arrange the lease and offers other services to the consumer (lessee). Generally, the dealer does not handle the monthly lease payments and is not the organization with which you sign the lease; these functions are performed by an independently owned and operated finance company
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By OMVIC Communications on
Friday, January 4, 2019
As we slip into the driver’s seat and head out on the road in 2019, let’s look back in the rear view one more time. 2018 saw OMVIC on the road educating consumers about their buying rights and promoting industry professionalism by ensuring dealers and salespeople were informed of the regulations governing vehicle sales in Ontario.
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By OMVIC Communications on
Thursday, December 20, 2018
OMVIC, Ontario’s vehicle sales regulator, is warning consumers not to purchase vehicles from Arif Adnan Syed, Hafsa Nasser or Syed’s company, Euro Premium Auto Ltd. Note: Euro Premium is not a registered dealer.
OMVIC believes Syed and Nasser are curbsiders — illegal, unlicensed dealers. Operating from a home in central Unionville, the couple are allegedly buying high mileage vehicles and then, posing as private sellers, offering them for sale on Kijiji. The odometers of many of the vehicles sold have been rolled back by significant amounts — in some cases, 200,000 to 300,000 kilometres.
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By OMVIC Communications on
Thursday, December 13, 2018
Recently, OMVIC received this question:
“I’m considering buying a used sedan. It is two years old and has 20,000 km on it. Unfortunately, the OMVIC-Registered Dealer is not willing to show a CarFax report. My question is, “Is the dealer required by OMVIC to show a CarFax report?”
The short answer is…
No.
Instead, dealers are required to make 22 mandatory disclosure requirements related to a vehicle’s past use, history and condition, including accident repairs greater than $3,000 and the true distance a vehicle has travelled, but there is nothing in the Motor Vehicle Dealer’s Act (MVDA) that requires them to provide a history report like CARFAX Canada or AutoCheck (note: AutoCheck is only available to dealers).
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By OMVIC Communications on
Friday, December 7, 2018
Thinking about decking the driveway with a newer set of wheels this holiday season? Considering buying that vehicle privately? Well, OMVIC suggests you check this list twice to help you spot the naughty sellers, so you only buy from the nice.
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By OMVIC Communications on
Friday, November 30, 2018
Buying a vehicle is a decision that should only be made after careful consideration, and for most consumers, one of those major considerations is how to finance the purchase.
The majority of consumers borrow money when buying a vehicle. Some choose to use a personal line of credit or arrange financing at their own bank or credit union, while many have the dealer arrange financing.
Having the dealer arrange financing often makes sense—dealers have access to numerous lenders that may provide terms or rates unavailable elsewhere. But this doesn’t mean consumers shouldn’t carefully consider what is being offered and take steps to ensure they are getting the best possible finance rate and terms.
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By OMVIC Communications on
Friday, November 23, 2018
How did Black Friday — the day of mega-amazing colossal unbelievable can’t-be-beat blow-out sales signifying the unofficial start of the Christmas shopping season — get its name? Some would say Black Friday marks the point many retailers turn a profit for the year, going from being “in the red” to being “in the black.” The more cynical among us might argue it’s consumerism run amok and a black mark on our society. Though the origins of the name may be debatable, the lure of Black Friday is undeniable.
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By OMVIC Communications on
Friday, November 16, 2018
Admit it. Most of us can be…a little superficial. Maybe your winter coat is Canada Goose, your boots are Sorel and your fleece is Arc’teryx; you order double ristretto venti half-soy nonfat decaf organic chocolate brownie iced vanilla double-shot gingerbread Frappuccino extra hot with foam whipped cream upside down double blended, one Low and one NutraSweet, and ice because it’s Starbucks and no one drinks ‘coffee’ anymore, and; you want to buy that ruggedly sexy SUV you’ve seen on safari travel shows; the one all the celebs drive, cuz you know, it will undoubtedly impress your friends. Yes, about some things – we can be brand snobs.
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By OMVIC Communications on
Friday, October 26, 2018
A former Scarborough car dealer, Min Tian o/a Nice Auto Sales, pleaded guilty to retaining an unregistered salesperson, contrary to the Motor Vehicle Dealers Act (MVDA), and was fined $12,500. Tian was charged by OMVIC, Ontario’s vehicle sales regulator, for allowing her husband, Zhijun Wang, to use her OMVIC Registration and ID to gain access to wholesale vehicle auctions where he purchased numerous vehicles. Many of the vehicles were then sold with rolled back odometers or altered VIN’s. Wang was also charged by OMVIC for acting as an unregistered salesperson: he was convicted and fined $25,000
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By OMVIC Communications on
Thursday, October 18, 2018
On a wintery day in 2016, roads slicked with freezing rain, Tian Cheng Kuang was behind the wheel of his 2013 Mercedes Benz C350 and found himself sliding into the Hyundai Sedan stopped in front of him. Kuang stated he wasn’t going fast but when he stepped from his car he found “the front end almost fell off,” and he wondered, “how come my Mercedes Benz isn’t stronger than a Hyundai?” The answer, it turned out, had everything to do with the history of the Mercedes and resulted in the dealer who sold Kuang the car being charged by OMVIC, Ontario’s vehicle sales regulator, for making false, misleading or deceptive representations in contravention of the Consumer Protection Act (CPA).
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By OMVIC Communications on
Thursday, August 30, 2018
Pre-Delivery Inspection: Important Steps to Take
Bought a new car and waiting to take delivery? Make sure the excitement you feel lasts for days and isn’t snuffed out by any unexpected disappointments. Keep calm and take your time; ensure all your questions/concerns are answered to YOUR satisfaction. To help with this process, OMVIC recommends making a ‘vehicle delivery’ checklist:
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By OMVIC Communications on
Friday, August 24, 2018
Recently a consumer wrote to OMVIC:
We recently purchased a used vehicle from an OMVIC Registered Dealer
We were charged an administrative fee of $199. We questioned this and were given a vague answer;
the salesman insinuated this was a normal charge. I thought dealers couldn’t add fees.”
There can be some confusion when it comes to All-in Price Advertising. So let's clarify.
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By OMVIC Communications on
Friday, August 17, 2018
You’ve known for a while that this day would come. And when your kids argued with you about the unfairness of curfews or doing chores, you might have even longed for it, but now that it's time for your darling daughter or son to head off to university or college, you realize you’re not prepared for them to leave home. Don’t worry about them…they’re more than ready. In an effort to stave off empty nest syndrome, you decide to get your offspring a car—nothing too fancy, just a cheap yet decent set of wheels, so they can drive home to visit at Thanksgiving, Christmas, Reading Week, or when they need to get four loads of laundry done.
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By OMVIC Communications on
Thursday, August 9, 2018
Electric Vehicle (EV) buyers who are expecting to receive a rebate from Ontario soon-to- be-cancelled Electric and Hydrogen Vehicle Incentive Program (EHVIP)should take steps to protect themselves from possible increased costs when signing a purchase contract. According to the Ministry of Transportation (MTO), in order for an EV buyer to qualify for the incentive (most rebates are between $7,000 -$14,000 depending on the EV purchased):
1. the vehicle purchased must be on MTO’s list of eligible vehicles
2. the dealership had to confirm the vehicle as part of its eligible inventory (in stock or ordered) with the MTO by July 16th
3. the customer has to take delivery of the vehicle before the program ends in September.
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By OMVIC Communications on
Thursday, August 2, 2018

Car-buyers have the right to expect Ontario dealers to include all fees and charges the dealer intends to collect, with the exception of HST and licensing (and safety standards certificate if the vehicle is advertised unfit/as-is) in any advertised price. It’s been the law since 2010.
Unfortunately though, research conducted by OMVIC, Ontario’s vehicle sales regulator, has uncovered two significant problems: less than half of Ontario car-buyers know they have a right to all-in pricing; and, many are being overcharged because some dealers continue to add fees on top of their advertised prices.
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By OMVIC Communications on
Thursday, July 26, 2018
The new car you’ve seen at the dealership makes your heart pound; your pulse race and the thought of driving it makes you a little giddy. It must be love. You know what they say, first comes love, then comes…car ownership. However, before the dealer can pronounce you ‘car owner and car’, you need to take a step back and ask some serious questions.
Because, let’s face it, buying a new car is a lot like getting married: if you don’t do proper research and ask the right questions you can end up making an expensive mistake you’ll regret for years.
So, think of OMVIC as your marriage coach—here to help you start that discussion that will ensure the relationship between you and new your car is a happy and long lasting one.
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By OMVIC Communications on
Friday, July 13, 2018
When it comes to buying a vehicle in Ontario, it is important consumers do their homework before purchasing. But what exactly does that entail? We've come up with a h-o-m-e-w-o-r-k mnemonic will help consumers make an informed purchase whether buying from a private seller or an OMVIC-Registered Dealer. So, roll up your sleeves and get ready to do some H-O-M-E-W-O-R-K!
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By OMVIC Communications on
Thursday, July 5, 2018
Warning. This story requires the reader to hum and sing along. Readers may become better educated car-buyers, but, may have a song stuck in their head for a minimum of 12 hours.
Hmm hmm hmm hmm
Hmm hmm hmm hmm
Hmm hmm hmm hmm
Go ahead—sing it out loud. No one on the train is watching ;)
“Lean on Me”—the immortal classic by Bill Withers. Ranked 208 on Rolling Stones list of the 500 Greatest Songs of All Time; it still feels as good today as when it was released 45 years ago. But there are times when you most definitely don’t want to be leaned on; or technically, ‘liened’ on. Like when you trade in a car for a new(er) one.
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By OMVIC Communications on
Friday, June 29, 2018
You’ve found the used car of your dreams at a dealership at a price you can afford. In fact, you’ve been circling the dealership for a few days to check that “The Cruisin' Canary” (the perfect name for your car) hasn’t left the lot with the wrong owner.
Today is the day you’ve decided to take the plunge and move towards committing to your four-wheeled partner.
Well, all right then.
You can do this. You’ve got a plan.
You’ll saunter in, talk to the dealer, see how The Cruisin' Canary handles on a test drive and take things a step further.
You’re a smart consumer, you’ve done your research, you know your rights and have the OMVIC consumer inquiries phone number (1-800-943-6002 ext. 3942) on speed dial. You’ve got your wallet, phone, those pesky prescription glasses and mostly importantly, your power socks on, there’s just one more thing you need to take with you: the right questions!
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By OMVIC Communications on
Friday, June 15, 2018
Buying a car, especially buying a car privately, takes more than money. It takes moxie - you know, pluck, spunk, nerve, tenacity, guts, grit…yeah, moxie! Not only do you have to know the right questions, you need to be bold enough to ask them.
If you’re buying from a private seller, as hundreds of thousands of Ontarians do each year, you need to take the necessary steps to protect your interests and to ensure you are not dealing with a curbsider.
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By OMVIC Communications on
Thursday, May 24, 2018
Buying a car is one of the most expensive purchases a consumer will make in their lifetime. It is a transaction that requires thought, research and knowledge. It’s important that consumers educate themselves BEFORE entering into an agreement to purchase a vehicle.
As Ontario’s vehicle sales regulator, OMVIC offers FREE Car-Buying Seminars to consumer and community groups.
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By OMVIC Communications on
Friday, April 27, 2018
Two friends at a café:
Scott: Why do you look so happy?
Dee: I’ve met someone perfect—kind, thoughtful and romantic.
Scott: You say that after every date!
Dee: But this one’s different! He’s seen me wearing my mouth guard and he doesn’t care that I can’t cook. I have finally found unconditional love!
Ah, the elusive unconditional love; while it may be what so many of us long for, it is not the type of love you should pursue when you buy a vehicle. To put it bluntly: steer clear of falling in unconditional love with a car. In fact, when buying a car, conditions can be your best friend.
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By OMVIC Communications on
Friday, April 20, 2018
A former Durham Region motor vehicle salesperson, who “victimized and betrayed” his customers, will be going to jail for the second time in less than a year. Ryen Maxwell, a once-registered salesperson at “Countryside Motors” and “Westbridge Vehicle Sales and Leasing” in Oshawa, has been sentenced to 180 days in jail for 10 breaches of the Motor Vehicle Dealers Act (MVDA) and the Consumer Protection Act (CPA).
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By OMVIC Communications on
Thursday, February 1, 2018
“My friends say I don’t look a kilometre over 85,000.” Meanwhile, what the unsuspecting, hopeful single who swiped right doesn’t know is that deceitful old Buick’s odometer has been rolled back 100,000 km.
“I keep my body in great shape!!” Yeah right, that Venza was a complete write-off with structural damage that cost over $14,000 to get into “great shape”.
Both are classic cases of “carfishing”, quite similar to what online daters refer to as “catfishing”… simply, false advertising.
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By OMVIC Communications on
Friday, January 19, 2018
Buying a new car can, and should be, a very exciting experience. When buying a used vehicle, consumers really only have two options: buy from a dealer/salesperson or buy privately. But remember, car-buyers are only protected by Ontario’s consumer protection laws when they purchase a vehicle from an OMVIC-Registered Dealer
and therefore must take extra care when buying privately.
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By OMVIC Communications on
Thursday, January 11, 2018
You've signed on the dotted line and taken possession of your new vehicle—congratulations! It was everything you dreamed of and more.
Suddenly you discover that 2018 Nissan 370Z Coupe has 3,000 more kilometres on it than what’s noted on your bill of sale.
Can you cancel the contract and take it back?
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By OMVIC Communications on
Thursday, December 21, 2017
Thinking about decking the driveway with a new set of wheels this holiday season? Or resolving to improve your ride in the New Year? OMVIC would like to gift you with some great holiday car buying tips.
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By OMVIC Communications on
Friday, December 15, 2017
Thinking about decking the driveway with a new set of wheels this holiday season? Before you go dashing all the way to the dealership or checking out the nice and naughty list in the online car classifieds, find out if you’re a Dasher, or Blitzen? Take OMVIC’s ‘smart’ car buyer quiz to find out:
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By OMVIC Communications on
Tuesday, December 12, 2017

You know Dasher and Dancer and Prancer and Vixen, Comet and Cupid and Donner and Blitzen. But do you recall…the “458 Italia Speciale?”
Rumours swirling around the North Pole claim Santa Claus is considering trading in his trusty team of reindeer for a 597 horsepower “black prancing stallion”. According to the elvish grapevine, the Ferrari’s front and rear movable flaps cut drag and its side slip angle control are better able to tackle unpredictable equatorial cross-winds. An elf at S.L.E.D. (Santa’s Lead Engineering Department), who wants to remain anonymous, described the current sleigh as having the aerodynamics of a “flat-sided igloo”.
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By OMVIC Communications on
Friday, December 8, 2017
Many car enthusiasts will tell you there are two types of people in the world: people who love cars; and, people who are wrong. The former, people who love cars, enjoy going to dealerships and taking the latest models for a test drive. They litter their conversation with terms like, “torque, turbo lag, dual-clutch automatic and direct injection”, while those of us in the latter group, the ones who are ‘wrong’, stare blankly whilst listening to these aficionados.
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By OMVIC Communications on
Monday, November 13, 2017
At least five days a week, Kelly Hult, college student and single mom of two toddlers (with a third on the way), commutes half an hour to school in Sault Ste. Marie. “My car didn’t handle the snow-covered highways very well,” explained Kelly with understated charm. “That’s why I decided to trade my 2011 Chevrolet Cruze for a slightly older pickup truck.” She settled on a 2008 Chevy Silverado.
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By OMVIC Communications on
Tuesday, October 3, 2017
OMVIC is celebrating its 20th anniversary of providing consumer protection to Ontario’s car buyers, but not everyone knows about this regulator, what they do and how they can help.
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By OMVIC Communications on
Tuesday, August 29, 2017
 Vehicles that would have been completely unaffordable two decades ago are now financially accessible. Many consumers can buy the car of their dreams, with no money down, for a monthly, bi-weekly (or even daily) payment that has somehow become “affordable.” But how? Did cars get cheaper? Are we all significantly wealthier? Or is something else at play?
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By OMVIC Communications on
Friday, August 25, 2017

Do know the difference between buying a car from a dealership and buying privately? OMVIC staff will be happy to answer your car-buying questions and provide you with information about your car-buying rights at IMPORTFEST!
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By OMVIC Communications on
Wednesday, August 2, 2017
 Ontario’s vehicle sales regulator is providing educational information and tips to consumers who are financing their next car-purchase. “Traditionally the most common source of complaints received by OMVIC relate to vehicle condition or contract cancellation” explained John Carmichael, OMVIC CEO and Registrar. “However we are noticing an increase in complaints specific to finance agreements; and in the past few years, this has led to a number of dealers facing charges or licence revocation.”
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By OMVIC Communications on
Thursday, July 13, 2017
Thinking about buying a used car? There is a lot of information out there, so paring down that information to what is essential can seem like a daunting task.
Once you have narrowed down your options on budget and brand of vehicle and are ready to start visiting dealerships, knowing about mandatory disclosure requirements is essential.
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By OMVIC Communications on
Thursday, July 6, 2017
So what exactly is a lien?
A lien is a legal “encumbrance” registered on a person’s property to secure a debt the property owner owes to another person/business (commonly a bank/lender). In the case of a car loan, a bank (or finance company) will register a lien against the vehicle giving them the right to take possession of it should the borrower default on the loan and to sell the vehicle to recoup the outstanding debt.
So it’s really important you DON’T buy a vehicle with an outstanding lien!
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By OMVIC Communications on
Friday, June 30, 2017
Dealers in Ontario are required to include the following statement on the contract of any vehicle sold “as is”:
“The motor vehicle sold under this contract is being sold “as-is” and is not represented as being in roadworthy condition, mechanically sound or maintained at any guaranteed level of quality. The vehicle may not be fit for use as a means of transportation and may require substantial repairs at the purchaser’s expense. It may not be possible to register the vehicle to be driven in its current condition.”
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By OMVIC Communications on
Friday, May 26, 2017
Buying a car can be an emotionally charged experience with long-term financial implications. Smart consumers know a purchase of this importance requires research, knowledge and careful deliberation. OMVIC’s “Road to Buying a Car in Ontario” infographic helps consumers ask the right questions during the car-buying process.
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By OMVIC Communications on
Friday, May 19, 2017
All-in price advertising is the law in Ontario; a law meant to provide transparency to consumers and create a fair and level playing field for car dealers. Through OMVIC’s on-going consumer awareness efforts, the public is becoming more informed of the all-in pricing rules when purchasing a car from an OMVIC-Registered Dealer — but there is still some confusion…
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By OMVIC Communications on
Friday, May 12, 2017
The vast majority of consumer/dealer transactions go well. In those rare instances when problems arise, OMVIC’s Complaints and Inquiries Team provides information and services to help address the situation. These services are provided free of charge to all Ontarians.
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By OMVIC Communications on
Friday, May 5, 2017
Thinking about buying a camping trailer, motorhome, boat or ATV? It’s important to know your rights; and believe it or not, depending on what you buy (or whom you buy from) your rights, like your mileage hauling a 5th wheel camper, may vary.
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By OMVIC Communications on
Thursday, April 27, 2017
The Deputy Registrar of OMVIC has ordered the immediate suspension of Personal Touch Auto Limited, located at 747 Great Northern Road, Sault Ste. Marie, following serious consumer complaints and an inspection. As a result, the dealership cannot legally sell, lease, consign or buy vehicles.
Consumers are warned not to buy or lease vehicles from, or sell or consign vehicles to, Personal Touch Auto Limited or Gino Burzese while the dealer’s registration is suspended.
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By OMVIC Communications on
Friday, April 21, 2017
A dog relishing a car ride; tongue lapping the air; fur flying in the wind – a sight that exemplifies simple joy; and it’s the visuals supporting OMVIC’s TV message: Buying a car? The fun is back! Ontario made all-in price advertising the law for Ontario car dealers – no more hidden fees. All-in price advertising – it’s your right!
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By OMVIC Communications on
Thursday, April 13, 2017
Whether buying from a private seller or an OMVIC-Registered Dealer, OMVIC provides many informative services to help consumers ask the right questions during the car-buying process to protect themselves and make an informed purchase. OMVIC’s FREE Car-Buying Seminar is a service available throughout the province to consumer or community groups, first-time car buyers, new Canadians and students.
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By OMVIC Communications on
Tuesday, April 4, 2017
 A Stittsville man has been convicted of curbsiding (acting as a motor vehicle dealer without registration) under the Motor Vehicle Dealers Act (MVDA). OMVIC conducted an extensive investigation into the illegal vehicle sales of Soidan (Danny) Ismail (also “Ismal”). The investigation led to 29 MVDA curbsiding charges and an additional 30 charges under the Consumer Protection Act (CPA) for making false, misleading and deceptive representations regarding the history and condition of vehicles sold. Ismail was convicted on 19 of the charges and fined $40,000.
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By OMVIC Communications on
Thursday, March 30, 2017
Effective April 1, 2017, light-duty vehicles,
such as most passenger cars, vans and SUVs, no longer require a Drive Clean
emissions test when sold or transferred.
Learn
more about the latest Drive Clean program changes and what you can do before
purchasing a vehicle to ensure it is free of emissions issues.
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By OMVIC Communications on
Wednesday, March 22, 2017
 All-in price advertising has been the law for all Ontario car dealers for more than seven years! And yet, only 33 per cent of Ontario consumers know they are entitled to all-in pricing when buying a car; the other 67 percent are either uninformed or misinformed.
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By OMVIC Communications on
Monday, March 13, 2017
 Live in Eastern Ontario? Thinking about buying or leasing a new car? Stop by the OMVIC booth (Level 2, Room 201) at the 2017 Ottawa-Gatineau International Auto Show and have your vehicle buying questions answered by OMVIC staff. You can even test your Car- Buying IQ!
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By OMVIC Communications on
Monday, March 6, 2017
Curbsiders are lying in wait in online marketplaces, ready to pounce on unsuspecting consumers. So if you’re purchasing a car in Ontario – Protect Yourself!
To mark Fraud Prevention Month, read OMVIC’s blog this week to learn about your car-buying rights and when they apply, and learn how to spot the telltale signs of a curbsider!
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By OMVIC Communications on
Wednesday, March 1, 2017
Purchased a vehicle from an OMVIC-Registered Dealer? Anxious to take delivery of the vehicle? Don’t let excitement take over completely – there are a few crucial steps to take to ensure your purchase goes smoothly right up until you drive off the lot Consider these 11 tips when taking delivery of your vehicle...
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By OMVIC Communications on
Wednesday, February 22, 2017
Canada’s largest automotive event is wrapping up in the next few days! The 2017 Canadian International AutoShow kicked off on February 17 at the Metro Toronto Convention Centre and is concluding on February 26. That’s right – there’s only a few days left! Don’t miss out on the many exhibits at the AutoShow, including OMVIC’s booth (P223 on the 800 level) to test your car-buying IQ! Speak with OMVIC staff and learn about the protections available when buying from an OMVIC-Registered Dealer. Don’t miss this great opportunity!
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By OMVIC Communications on
Wednesday, February 15, 2017
The 2017 Canadian International AutoShow kicks off this Friday, February 17 at the Metro Toronto Convention Centre! Planning to attend the show? Be sure to stop by OMVIC’s booth (P223 on the 800 level) to test your car-buying IQ! The AutoShow runs until Sunday, February 26 so don’t miss out!
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By OMVIC Communications on
Monday, February 13, 2017
Andre N. Campbell has been sentenced to 50 days in jail for illegal vehicle sales. The Mississauga man was charged by OMVIC, Ontario’s vehicle sales regulator, with acting as a dealer without registration (curbsiding) and selling five vehicles between 2012 and 2014. “Each vehicle was a rebuilt write-off,” stated Tom Girling, OMVIC’s Director of Investigations. “The purchasers, who found the vehicles advertised online, were unaware of the true history of the vehicles."
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By OMVIC Communications on
Thursday, February 9, 2017
 Forrest Gump’s mama was right – “life is like a box of chocolates; you never know what you’re gonna get.” That wonderful, whimsical and yet profound insight seems to come to mind every February when the ubiquitous heart-shaped boxes of valentine chocolates make an appearance on store shelves. But anyone who has made a blind confection selection without careful examination of the legend that usually accompanies the red faux-suede boxes knows that looks can be deceiving. It goes without saying the square shaped chocolate-covered caramels were fantastic; but some candy makers would sneakily create other flavours in the same square shape – some with a medicinal orange flavour and others with a thick white mystery filling...
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By OMVIC Communications on
Friday, February 3, 2017
Last week’s blog post introduced the topic of leasing a new car in Ontario, laid out the different types of leases in the marketplace and defined five leasing terms you should know. As that post stated, a lease is a contract to “rent” a vehicle for a long period of time. Should your situation change due to relocation, job loss or discovering the vehicle no longer meets your needs (e.g. starting a family) it may be difficult and expensive to get out of a lease. But there are also upsides to leasing. Like most things in life, there are pros and cons. Let’s examine some of them…search and determine if leasing is right for you, before you sign the contract.
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By OMVIC Communications on
Monday, January 30, 2017
Whether you choose to lease or purchase your next new vehicle, it’s crucial to make an informed and educated decision. Failing to do adequate research BEFORE your lease or purchase can have considerable financial implications. So if you’re considering leasing a new vehicle, ensure you understand how leasing works and decide if it’s right for you…
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By OMVIC Communications on
Friday, January 20, 2017

Each year, OMVIC-Registered Dealers sell or lease approximately 1.2 million vehicles. The vast majority of transactions go well. But in those rare instances that something does go wrong, Ontario consumers can turn to the Motor Vehicle Dealers Compensation Fund for help. In 2016, OMVIC’s Compensation Fund marked 30 yearsof providing protection to consumers who suffer a financial loss as a result of a transaction with an OMVIC-Registered Dealer. The Compensation Fund is one of the key protections available to consumers who purchase from an OMVIC-Registered Dealer.
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By OMVIC Communications on
Friday, January 13, 2017
Buying a car can be a huge financial commitment and no one wants to end up with buyer’s remorse due to unexpected repairs or realizing soon after the purchase the vehicle had undisclosed accident damage. So it’s vital consumers exercise due diligence and take extra precautions when buying a used vehicle privately including...
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By OMVIC Communications on
Thursday, January 5, 2017
Are you a motorcycle enthusiast? Or perhaps you’re considering a bike purchase in the near future? Do you know what your consumer rights are when buying a motor vehicle, including a motorcycle? Then stop by OMVIC’s booth at this weekend’s North American International Motorcycle SuperShow and get your questions answered! The show kicks off Friday, January 6 and runs until Sunday, January 8 at The International Centre in Mississauga. OMVIC’s booth is number 2914, located in Hall 2!
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By OMVIC Communications on
Wednesday, December 28, 2016
The Vehicle Sales Authority of British Columbia (VSA) has warned both consumers and dealers of an online car-buying scam that arrived just in time for the holiday season. A fake website was created, using the name and address of a legitimate and licensed car dealership in British Columbia; however, it is a website for a phantom dealership that shows a fake roster of employees and consumer testimonials.
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By OMVIC Communications on
Thursday, December 22, 2016
Planning to deck the driveway with a new ride
during the holiday season? Thinking about taking advantage of the flurry of Boxing
Day promotions? OMVIC would like to gift you with some key holiday car-buying
tips...
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By OMVIC Communications on
Friday, December 16, 2016
Whether shopping for a vehicle privately or from an OMVIC-Registered Dealer, consumers should take steps to protect themselves; and one of the key steps is to take a thorough test drive.
In many instances, taking a short drive around the block or a quick spin in the parking lot just won’t cut it. To get the most out of a test drive, OMVIC suggests consumers follow these tips...
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By OMVIC Communications on
Thursday, December 8, 2016
OMVIC, Ontario’s vehicle sales regulator, has recently heard from a small number of consumers who encountered problems when trading-in vehicles to a dealer. These consumers traded-in vehicles that still had money owing on them — loans that were to be paid off by the dealer as part of the financing of the consumers’ new vehicles. “Unfortunately the dealers did not pay off the loans immediately,” explained Laura Halbert, OMVIC’s Director of Compliance. “This left the consumers making payments on their new cars as well as on their trade-ins.”
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By OMVIC Communications on
Friday, December 2, 2016
OMVIC has launched a new Car-Buying Quiz to help consumers test their car-buying smarts.
This fun an interactive tool “drives” consumers down an information highway where they are quizzed on important car-buying topics including: All-in price advertising, the warning signs that help identify curbsiders and the amount of time (or lack of) to cancel a contract.
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By OMVIC Communications on
Friday, November 25, 2016
 Car Shopping on Black Friday? Remember, buying from an Ontario-registered dealer does provide consumer protection, but a signed contract is still FINAL! There is “No Cooling Off Period”
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By OMVIC Communications on
Friday, November 18, 2016
Introducing OMVIC’s new interactive Road to Buying a Car in Ontario infographic! Whether buying from an OMVIC-Registered Dealer or a private seller, this step-by-step guide will help consumers ask the right questions during the car-buying process. Navigating from start to sold, the ‘how to roadmap’ identifies potential dangerous potholes and the detours consumers can make to ensure their next car purchase is a safe one!
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By OMVIC Communications on
Friday, November 11, 2016
Buying a car is one of the most expensive purchases a consumer will make in their lifetime. It is a transaction that requires thought, research and knowledge, which is why it is important that consumers educate themselves BEFORE entering into an agreement to purchase.
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By OMVIC Communications on
Friday, November 4, 2016
 There are two benefits to trading-in your vehicle at the dealership; saving on taxes and on time. There are tax advantages (you'll only have to pay HST on the difference) and you save time and effort of having to sell it privately.
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By OMVIC Communications on
Thursday, October 27, 2016
 As adults, little is as exciting and yet equally fearful as the Halloweens of our childhood…with perhaps one exception – buying a car. In that acquisition many of us steel ourselves with the same heightened sense of “prepare for anything” as a nine year old on Halloween. Our fight-or-flight response is awakened; because this is, for most, a large purchase; it can be scary, and no wants to get stuck with a lemon.
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By OMVIC Communications on
Friday, October 21, 2016
 One of the key pillars of protection offered to Ontario consumers who purchase from a registered dealer is the mandatory disclosure requirement. Ontario’s Motor Vehicle Dealers Act requires OMVIC-Registered Dealers to disclose in writing a vehicle’s past use, history and condition. For example, dealers must disclose incident or collision damage repairs exceeding $3,000.
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By OMVIC Communications on
Friday, October 14, 2016
Thinking about buying a car for your budding academic star? Or perhaps you’re a student looking to purchase a set of wheels to keep you coming home for the holidays? Visit OMVIC at the Maclean’s Student Life Expo this weekend, October 15-16 at the Metro Toronto Convention Centre and have your car-buying questions answered by OMVIC staff!
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By OMVIC Communications on
Friday, October 7, 2016
Buying a car can be a huge financial commitment and no one wants to end up with buyer’s remorse due to unexpected repairs soon after purchase. That is why it’s vital consumers exercise their ‘due diligence’ before purchasing their next used vehicle – and in many cases, that means getting a pre-purchase mechanical inspection.
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By OMVIC Communications on
Friday, September 30, 2016
Making car-buying decisions based solely on a low monthly payment could be financially hazardous and is becoming a problematic trend amongst many consumers. When buying a car it’s important consumers are aware of the potential consequences of financing vehicles over extended terms (e.g. 84-96 months). In some instances, particularly if the consumer has bruised credit and therefore only qualifies for a high interest loan, stretching the repayment term out can result in paying more in interest than the actual purchase price of the vehicle. Consumers should ensure they are getting the finance terms they want and can afford.
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By OMVIC Communications on
Friday, September 23, 2016
There’s a growing trend amongst some consumers that may have unexpected financial consequences ‘down the road’. Known as Monthly Payment Junkies, these consumers ignore the potential pitfalls of financing a vehicle over an extended term such as 84-96 months and make their car-purchase decision based solely on a low monthly payment.
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By OMVIC Communications on
Tuesday, September 13, 2016
 By now, you’re aware that all-in price advertising is the law for car dealers in Ontario. If a dealer advertises a price for a car (new or used), that price must include ALL fees and charges the dealer intends to collect, with the exception of HST and licensing. However research shows that a small minority of car dealers continue to add hidden fees or extra costs that exceed their advertised prices.
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By OMVIC Communications on
Friday, September 9, 2016
Ontario’s advertising regulations are clear: if an OMVIC-Registered Dealer advertises a price for a vehicle, that price MUST be all-inclusive with the exception of HST and licensing. Manufacturer advertisements don’t have to follow these rules, so it’s important to know whose advertisement it is you’re reading/viewing.
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By OMVIC Communications on
Friday, August 26, 2016
Ontario’s vehicle sales regulator, OMVIC, advises consumers and dealers that Club Autohaus Inc. located at 14 Stafford Drive, Brampton is no longer registered to buy, sell or lease vehicles.
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By OMVIC Communications on
Friday, August 26, 2016
Ontario’s vehicle sales regulator, OMVIC, advises consumers and dealers that Club Autohaus Inc. located at 14 Stafford Drive, Brampton is no longer registered to buy, sell or lease vehicles.
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By OMVIC Communications on
Friday, August 19, 2016
 Are cooling-off periods (i.e. an opportunity to cancel a contract and get back your money) the law in Ontario or simply urban myths? Test your consumer rights knowledge.
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By OMVIC Communications on
Thursday, August 11, 2016
 Many people want to sell their car but don’t want the hassle of posting a private ad or taking strangers for a test drive. It can be time-consuming and frustrating. For some, the answer is consignment: giving the vehicle to a dealer to sell but retaining ownership until the sale takes place. Consignment sales are especially common with unique vehicles such as motorhomes or classic cars.
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By OMVIC Communications on
Friday, August 5, 2016
Looking for something to do this weekend? Be sure to stop by the OMVIC booth at IMPORTFEST! Learn more about your car-buying rights and have your questions answered by OMVIC staff!
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By OMVIC Communications on
Friday, July 29, 2016
 Think you’re a pretty savvy car buyer? Understand dealer advertising? Let’s check; and find out if your consumer smarts are stuck in the first gear or set on cruise control.
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By OMVIC Communications on
Friday, July 22, 2016
 Heading off to college or university and looking for a cheap set of wheels? If you're searching in the private automotive jungle remember, consumer protection laws in Ontario don't apply to private vehicle purchases. Should something go wrong with a private car purchase, consumers are basically on their own with little recourse other than the court system.
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By OMVIC Communications on
Tuesday, July 12, 2016
 Be sure to stop by the OMVIC booth at the Toronto Honda Indy this weekend, July 15 th to 17 th. Have your questions answered by OMVIC staff and learn about your rights when you purchase a vehicle from an OMVIC-Registered Dealer, in Ontario.
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By OMVIC Communications on
Friday, July 8, 2016
 If you're looking to purchase a vehicle in Ontario, new or used, chances are you've checked out some of the online auto marketplaces such as Kijiji, AutoTRADER, Craigslist or others. While there are many legitimate vehicles available through these sites, there are also a number of sophisticated online scams you should watch out for.
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By OMVIC Communications on
Friday, July 8, 2016
 If you're looking to purchase a vehicle in Ontario, new or used, chances are you've checked out some of the online auto marketplaces such as Kijiji, AutoTRADER, Craigslist or others. While there are many legitimate vehicles available through these sites, there are also a number of sophisticated online scams you should watch out for.
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By OMVIC Communications on
Thursday, June 30, 2016
In Ontario, there is no cooling-off period when purchasing a vehicle from an OMVIC-Registered dealer – all sales are final. Before you sign the contract, it is important to do your research and determine if leasing is right for you.
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By OMVIC Communications on
Friday, June 24, 2016
Although changes to the safety inspection standards have been implemented, “as is” disclosure obligations remain unaltered. As such, “as is” disclosures must still be made on both contracts and advertisements. In addition, dealers are still responsible to make all mandatory disclosures about the history and condition of the vehicle, in writing, even if the vehicle is being sold “as is.”
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By OMVIC Communications on
Friday, June 24, 2016
Although changes to the safety inspection standards have been implemented, “as is” disclosure obligations remain unaltered. As such, “as is” disclosures must still be made on both contracts and advertisements. In addition, dealers are still responsible to make all mandatory disclosures about the history and condition of the vehicle, in writing, even if the vehicle is being sold “as is.”
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By OMVIC Communications on
Friday, June 17, 2016
#DYK Since its creation on July 1, 1986, the Motor Vehicle Dealers Compensation Fund has paid out over 5 million in compensation to consumers. As the oldest and largest fund of its kind in Canada, the Compensation Fund offers the best protection for vehicle buyers in Ontario. Happy 30th Birthday to the Compensation Fund!
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By OMVIC Communications on
Friday, June 17, 2016
#DYK Since its creation on July 1, 1986, the Motor Vehicle Dealers Compensation Fund has paid out over 5 million in compensation to consumers. As the oldest and largest fund of its kind in Canada, the Compensation Fund offers the best protection for vehicle buyers in Ontario. Happy 30th Birthday to the Compensation Fund!
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By OMVIC Communications on
Friday, June 10, 2016

OMVIC (Ontario Motor Vehicle Industry Council) is Ontario’s vehicle sales regulator. With a mandate to protect consumers OMVIC enforces the Motor Vehicle Dealers Act and other consumer protection statutes on behalf of the Ministry of Government and Consumer Services.
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By OMVIC Communications on
Thursday, June 2, 2016
Thinking about buying a car? Want to see the newest models in a unique no-selling, no-pressure environment? Then plan a trip to Barrie this weekend!
Georgian College Auto Show – June 3–5
This weekend, June 3–5, North America’s largest outdoor auto show is being held in Ontario. The Georgian College Auto Show is 100% student run and it’s taking place at the college’s Barrie campus.
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By OMVIC Communications on
Friday, May 27, 2016
All-in price advertising is the law; a law meant to provide transparency to consumers and to create a fair and level playing field for dealers. Through past bulletins we’ve learned that if a dealer advertises a price for a vehicle (new or used), that price MUST include all fees and charges the dealer intends to collect.
But what are the other ‘advertising’ rules consumers should be aware of to stay protected?
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By OMVIC Communications on
Friday, May 20, 2016
Considering the information available, today’s informed consumers should have more confidence (and less anxiety) than ever before when buying a car. But that’s the rub; consumers have to do their part too. They need to research; ask questions; know when they’re protected (and when they’re not); and accept some of the responsibility for protecting themselves. An educated consumer is a protected consumer.
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By OMVIC Communications on
Friday, May 13, 2016
All-in price advertising is the law in Ontario; a law meant to provide transparency to consumers and create a fair and level playing field for car dealers. Through OMVIC’s on-going consumer awareness efforts, the public is becoming more informed of the all-in pricing rules when purchasing a car from an OMVIC-Registered Dealer — but there is still some confusion…
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By OMVIC Communications on
Friday, May 6, 2016
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By OMVIC Communications on
Friday, April 29, 2016
With millions of vehicles recalled, many for serious safety issues, it’s vitally important owners take steps to ensure they’re aware if a vehicle they own, or are thinking of purchasing, is the subject of a recall and to have recalled vehicles repaired/serviced.
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By OMVIC Communications on
Friday, April 22, 2016
 Summer is just around the corner and you may be thinking about buying some new “toys”! Well, if it’s a motorhome (a driveable RV) purchased from a registered dealer, you’re protected by OMVIC and the Motor Vehicle Dealers Act (MVDA). In the rare instance you encounter a problem with the dealership OMVIC may be able to assist; it also means you are protected by the Motor Vehicle Dealers Compensation Fund!
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By OMVIC Communications on
Thursday, April 14, 2016
Remember Mehran Amini, the curbsider who was sentenced to 450 days in prison in January 2016 for selling vehicles with rolled-back odometers? He was sentenced to an additional 300 days in prison after being found guilty on his last set of charges. That’s 750 days in total – this is the longest ever jail sentence handed out for illegal car sales in Ontario! Read more…
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By OMVIC Communications on
Friday, April 8, 2016
Did you know that when you buy a car from an Ontario-registered dealer, there is no “cooling off” period? Once you sign a contract, sales are FINAL. So, before you sign the dotted line, it’s important to be certain that you have explored all options and are confident in your purchase—a car is a big Investment!
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By OMVIC Communications on
Friday, March 25, 2016
 Did you know that all-in price advertising is the law? If you answered NO , you probably need to sharpen your car-buying knowledge before signing any contracts or paying any deposits. An educated consumer is a protected consumer - OMVIC offers FREE car buying seminars. Read more to learn about all-in price advertising and how you can book a FREE car buying seminar today!
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By OMVIC Communications on
Thursday, March 17, 2016
The 2016 Ottawa-Gatineau International Auto Show March 17th to 20th
Looking for something to do in the Ottawa-Gatineau area this March Break? Be sure to stop by the OMVIC booth (Level 2, Room 202) at the 2016 Ottawa-Gatineau International Auto Show. Have your questions answered by OMVIC staff and test your car buying IQ!
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By OMVIC Communications on
Thursday, March 10, 2016
Bought a new car? Can’t wait to take delivery? When the big time comes, don’t let excitement take over completely – there are still important steps to take to ensure your purchase goes smoothly.
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By OMVIC Communications on
Friday, February 26, 2016
 Did you know that protections granted to consumers under the Consumer Protection Act (CPA) cannot be nullified in a contract? Ontario’s CPA is THE LAW. Read more to learn about the protections available to consumers under the CPA if a dealer commits an unfair business practice.
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By OMVIC Communications on
Thursday, February 11, 2016
The #CIAS2016 February 12th to 21st
Be sure to stop by the OMVIC booth P231, level 800 at the 2016 Canadian International AutoShow. Have your questions answered by OMVIC staff and maybe have some car buying myths busted!
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By OMVIC Communications on
Wednesday, February 10, 2016
 Like cars, not all relationships are built to last. Our love wanes. We grow bored. New models tempt us with exciting features, better handling, firmer suspensions; it’s irresistible. Yes, there’s nothing quite like the stimulating, even obsessive, love affair…with a new car. But how do you “break up” with your old ride? There’s generally three ways to go about it.
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By OMVIC Communications on
Friday, February 5, 2016
“No Pets Allowed” — Consumers and retailers alike are accustomed to this “rule” when entering a retail place of business.
But, did you know that in Ontario all organizations that provide goods and services to the public are legally required to allow people with disabilities to be accompanied by a “service animal”? Read more to learn why.
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By OMVIC Communications on
Friday, January 22, 2016
Mehran Amini was sentenced to 450 days incarceration after being found guilty on two counts of curbsiding (acting as a dealer without registration) contrary to the Motor Vehicle Dealers Act and one count of engaging in an unfair business practice (related to odometer tampering) in contravention of the Consumer Protection Act. “This is the longest sentence handed out in Ontario for illegal vehicle sales,” explained Michael Rothe, Director of Legal Services for OMVIC, Ontario’s vehicle sales regulator.
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By OMVIC Communications on
Friday, January 15, 2016
One of the key protections available to consumers who purchase from an OMVIC-Registered Dealer is having access to the Motor Vehicle Dealers Compensation Fund (The Fund). Established in 1986, the Compensation Fund is celebrating 30 years of protecting Ontario consumers.
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By OMVIC Communications on
Thursday, December 31, 2015
Did you know that OMVIC offers translation services to both consumers and dealers? Non-English speakers can clearly communicate any questions or concerns they may have to OMVIC staff.
Available in more than 150 languages, OMVIC’s translation service is provided at no cost to the caller!
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By OMVIC Communications on
Thursday, December 17, 2015
When buying a car from an OMVIC-Registered Dealer or privately, it’s important to protect yourself. One of the key steps before you decide to purchase is to take the vehicle on a thorough test drive. Don’t just take it around the block.
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By OMVIC Communications on
Friday, November 27, 2015
It’s Financial Literacy Month! Interested in buying a new or used car? As November comes to an end and the holiday shopping season intensifies, it’s important that consumers are aware of the dangers of “…Being a Monthly Payment Junkie.” Read more to learn about negative equity. #FLM2015
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