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OMVIC Blog: Car Buying Tips

By OMVIC Communications on Friday, February 22, 2019

news release icon

OMVIC has ordered the IMMEDIATE SUSPENSION of 519224 Ontario LTD. o/a Tom Pirie Motor Sales, 190 Lombard Street, Smiths Falls, and of Thomas Pirie, officer and director of Tom Pirie Motor Sales. As a result, Pirie and Tom Pirie Motor Sales may not legally sell, lease, buy or consign motor vehicles. Consumers are warned not to buy or lease motor vehicles from, or sell or consign motor vehicles to, Tom Pirie Motor Sales, RV Kemptville or Thomas Pirie while the dealer’s registration is suspended/terminated.


By OMVIC Communications on Friday, February 15, 2019

omvic academy

Buying a vehicle, whether new or used, can be confusing—perhaps even intimidating. And while the thought of acquiring a new vehicle is exciting, the process can be stressful. So if a consumer is about to enter into the car-buying process feeling unprepared or ill-equipped, The OMVIC Academy has resources that will ensure they are entertained as they become confident and informed car buyers.

By OMVIC Communications on Wednesday, February 6, 2019

OA Car Show

February is for lovers. February 14this the most romantic day of the year for couples (and maybe the most oppressive day of the year for singles), but did you know about the other special days in February celebrating different kinds of love? February 5th is National Weatherman’s Day, the 26th is “tell a Fairy Tale Day” and the 15th is the “International Day for Car Lovers.”

By OMVIC Communications on Thursday, January 31, 2019

ref guide intro

OMVIC has been providing consumer protection to Ontario’s car buyers for over 20 years, but not everyone knows OMVIC's mandate and how it is carried out. To help explain our mission, we created a quick reference guide.

By OMVIC Communications on Thursday, January 31, 2019

news release icon

A Markham area man and woman are facing dozens of charges related to the alleged illegal sale of vehicles (curbsiding), many with rolled back odometers.  

Investigators for OMVIC, Ontario’s vehicle sales regulator, found the accused bought 26 vehicles in 2018, many with very high mileage. Then, posing as private sellers, they offered the vehicles for sale on Kijiji. The odometers of many of the vehicles had been rolled back by significant amounts — in some cases, 200,000 to 300,000 kms . Euro Premium Auto Ltd., a corporation directed by one of the accused, was used to acquire many of the vehicles.  

By OMVIC Communications on Thursday, January 24, 2019

negative equity

Friday, January 25th is “Opposite Day.” We’re not sure who invented this special day, but we think it must be the same committee who decreed May 24th “National Scavenger Hunt Day” or August 12th “Middle Child Day.”

There seems to be no real consensus on how to celebrate Opposite Day – some eat breakfast for dinner or wear their clothes backwards. For OMVIC, Opposite Day is the perfect time to talk about negative equity, an expression that reveals itself to be contradictory. Negative Equity, just like “jumbo shrimp” and “confirmed rumour”, is an oxymoron.

Defining Negative Equity   

Negative equity actually means that you owe more for a car than what it’s worth. It becomes an issue when you want to trade in that car you still owe money on.   
By OMVIC Communications on Friday, January 11, 2019

lease

If you’re thinking of leasing your next vehicle, it’s crucial to make an informed decision. Failure to do so could result in financial headaches down the road.

What is a Lease?

A lease is like a long-term car rental - you don’t actually own the vehicle. A leasing agreement typically runs over a series of months (36, 48, 60) with a set monthly payment. Leasing is available for both new and used cars.

The dealer and the company that owns the leased vehicle (lessor) are most often not the same organization. The dealer helps arrange the lease and offers other services to the consumer (lessee). Generally, the dealer does not handle the monthly lease payments and is not the organization with which you sign the lease; these functions are performed by an independently owned and operated finance company

By OMVIC Communications on Friday, January 4, 2019

TPL presentation

As we slip into the driver’s seat and head out on the road in 2019, let’s look back in the rear view one more time. 2018 saw OMVIC on the road educating consumers about their buying rights and promoting industry professionalism by ensuring dealers and salespeople were informed of the regulations governing vehicle sales in Ontario.  

By OMVIC Communications on Thursday, December 20, 2018

news release icon

OMVIC, Ontario’s vehicle sales regulator, is warning consumers not to purchase vehicles from Arif Adnan Syed, Hafsa Nasser or Syed’s company, Euro Premium Auto Ltd. Note: Euro Premium is not a registered dealer.

OMVIC believes Syed and Nasser are curbsiders — illegal, unlicensed dealers. Operating from a home in central Unionville, the couple are allegedly buying high mileage vehicles and then, posing as private sellers, offering them for sale on Kijiji. The odometers of many of the vehicles sold have been rolled back by significant amounts — in some cases, 200,000 to 300,000 kilometres.

 

By OMVIC Communications on Thursday, December 13, 2018

Vehicle History Report

 Recently, OMVIC received this question:

“I’m considering buying a used sedan. It is two years old and has 20,000 km on it. Unfortunately, the OMVIC-Registered Dealer is not willing to show a CarFax report. My question is, “Is the dealer required by OMVIC to show a CarFax report?”

The short answer is…

No.

Instead, dealers are required to make 22 mandatory disclosure requirements related to a vehicle’s past use, history and condition, including accident repairs greater than $3,000 and the true distance a vehicle has travelled, but there is nothing in the Motor Vehicle Dealer’s Act (MVDA) that requires them to provide a history report like CARFAX Canada or AutoCheck (note: AutoCheck is only available to dealers)

By OMVIC Communications on Friday, November 30, 2018

Car financing

Buying a vehicle is a decision that should only be made after careful consideration, and for most consumers, one of those major considerations is how to finance the purchase.

The majority of consumers borrow money when buying a vehicle. Some choose to use a personal line of credit or arrange financing at their own bank or credit union, while many have the dealer arrange financing.

Having the dealer arrange financing often makes sense—dealers have access to numerous lenders that may provide terms or rates unavailable elsewhere. But this doesn’t mean consumers shouldn’t carefully consider what is being offered and take steps to ensure they are getting the best possible finance rate and terms.

By OMVIC Communications on Friday, November 23, 2018

Black Friday

How did Black Friday — the day of mega-amazing colossal unbelievable can’t-be-beat blow-out sales signifying the unofficial start of the Christmas shopping season — get its name? Some would say Black Friday marks the point many retailers turn a profit for the year, going from being “in the red” to being “in the black.” The more cynical among us might argue it’s consumerism run amok and a black mark on our society.  Though the origins of the name may be debatable, the lure of Black Friday is undeniable.

 

By OMVIC Communications on Friday, November 16, 2018

brand conscious man Admit it. Most of us can be…a little superficial.  Maybe your winter coat is Canada Goose, your boots are Sorel and your fleece is Arc’teryx; you order double ristretto venti half-soy nonfat decaf organic chocolate brownie iced vanilla double-shot gingerbread Frappuccino extra hot with foam whipped cream upside down double blended, one  Low and one NutraSweet, and ice because it’s Starbucks and no one drinks ‘coffee’ anymore, and; you want to buy that ruggedly sexy SUV you’ve seen on safari travel shows; the one all the celebs drive, cuz you know, it  will undoubtedly impress your friends.  Yes, about some things – we can be brand snobs.

 

By OMVIC Communications on Friday, October 26, 2018

news release icon A former Scarborough car dealer, Min Tian o/a Nice Auto Sales, pleaded guilty to retaining an unregistered salesperson, contrary to the Motor Vehicle Dealers Act (MVDA), and was fined $12,500. Tian was charged by OMVIC, Ontario’s vehicle sales regulator, for allowing her husband, Zhijun Wang, to use her OMVIC Registration and ID to gain access to wholesale vehicle auctions where he purchased numerous vehicles. Many of the vehicles were then sold with rolled back odometers or altered VIN’s. Wang was also charged by OMVIC for acting as an unregistered salesperson: he was convicted and fined $25,000

By OMVIC Communications on Thursday, October 18, 2018

gavel On a wintery day in 2016, roads slicked with freezing rain, Tian Cheng Kuang was behind the wheel of his 2013 Mercedes Benz C350 and found himself sliding into the Hyundai Sedan stopped in front of him. Kuang stated he wasn’t going fast but when he stepped from his car he found “the front end almost fell off,” and he wondered, “how come my Mercedes Benz isn’t stronger than a Hyundai?” The answer, it turned out, had everything to do with the history of the Mercedes and resulted in the dealer who sold Kuang the car being charged by OMVIC, Ontario’s vehicle sales regulator, for making false, misleading or deceptive representations in contravention of the Consumer Protection Act (CPA).

By OMVIC Communications on Friday, October 5, 2018
Talking Turkey

The way people communicate today…has changed, especially when texting. It’s almost a
new language: “TTFN” “IMHO” “SMH” “AFAIK.” We may pretend we understand, but secretly we’re making a mental note to look up those abbreviations later.  All those capital letters, numbers and abbreviations— it makes one long for the days of handwritten correspondence when we actually took the time to spell out words.

Little is more confusing than acronyms. You know what an acronym is, right? That would be an  abbreviation formed from the first letter of other words and pronounced as a word, as in OMVIC [spell this out phonetically] the Ontario Motor Vehicle Industry Council—not to be confused with an initialism—an abbreviation consisting of the first letter of other words, but pronounced separately as in MTO, the Ministry of Transportation of Ontario.

By OMVIC Communications on Thursday, August 30, 2018
Taking delivery

Pre-Delivery Inspection: Important Steps to Take

Bought a new car and waiting to take delivery? Make sure the excitement you feel lasts for days and isn’t snuffed out by any unexpected disappointments. Keep calm and take your time; ensure all your questions/concerns are answered to YOUR satisfaction. To help with this process, OMVIC recommends making a ‘vehicle delivery’ checklist: 

 


By OMVIC Communications on Friday, August 24, 2018
Dealer fees

Recently a consumer wrote to OMVIC:

We recently purchased a used vehicle from an OMVIC Registered Dealer

We were charged an administrative fee of $199. We questioned this and were given a vague answer; the salesman insinuated this was a normal charge. I thought dealers couldn’t add fees.”

There can be some confusion when it comes to All-in Price Advertising. So let's clarify.




By OMVIC Communications on Friday, August 17, 2018
Back to school

You’ve known for a while that this day would come.  And when your kids argued with you about the unfairness of curfews or doing chores, you might have even longed for it, but now that it's time for your darling daughter or son to head off to university or college, you realize you’re not prepared for them to leave home. Don’t worry about them…they’re more than ready. In an effort to stave off empty nest syndrome, you decide to get your offspring a car—nothing too fancy, just a cheap yet decent set of wheels, so they can drive home to visit at Thanksgiving, Christmas, Reading Week, or when they need to get four loads of laundry done.  


By OMVIC Communications on Thursday, August 9, 2018
EV rebate

Electric Vehicle (EV) buyers who are expecting to receive a rebate from Ontario soon-to- be-cancelled Electric and Hydrogen Vehicle Incentive Program (EHVIP)should take steps to protect themselves from possible increased costs when signing a purchase contract. According to the Ministry of Transportation (MTO), in order for an EV buyer to qualify for the incentive (most rebates are between $7,000 -$14,000 depending on the EV purchased):

1. the vehicle purchased must be on MTO’s list of eligible vehicles
2. the dealership had to confirm the vehicle as part of its eligible inventory (in stock or ordered) with the MTO by July 16th
3. the customer has to take delivery of the vehicle before the program ends in September.


By OMVIC Communications on Thursday, August 2, 2018
girl taking picture of car advertisement Car-buyers have the right to expect Ontario dealers to include all fees and charges the dealer intends to collect, with the exception of HST and licensing (and safety standards certificate if the vehicle is advertised unfit/as-is) in any advertised price. It’s been the law since 2010.

Unfortunately though, research conducted by OMVIC, Ontario’s vehicle sales regulator, has uncovered two significant problems: less than half of Ontario car-buyers know they have a right to all-in pricing; and, many are being overcharged because some dealers continue to add fees on top of their advertised prices.


By OMVIC Communications on Thursday, July 26, 2018
Questions to ask before buying a new car from a registered dealer

The new car you’ve seen at the dealership makes your heart pound; your pulse race and the thought of driving it makes you a little giddy. It must be love. You know what they say, first comes love, then comes…car ownership. However, before the dealer can pronounce you ‘car owner and car’, you need to take a step back and ask some serious questions.

Because, let’s face it, buying a new car is a lot like getting married: if you don’t do proper research and ask the right questions you can end up making an expensive mistake you’ll regret for years.

So, think of OMVIC as your marriage coach—here to help you start that discussion that will ensure the relationship between you and new your car is a happy and long lasting one.


By OMVIC Communications on Friday, July 13, 2018
Buying a car in Ontario? Do your homework

When it comes to buying a vehicle in Ontario, it is important consumers do their homework before purchasing. But what exactly does that entail? We've come up with a h-o-m-e-w-o-r-k mnemonic will help consumers make an informed purchase whether buying from a private seller or an OMVIC-Registered Dealer. So, roll up your sleeves and get ready to do some H-O-M-E-W-O-R-K!


By OMVIC Communications on Thursday, July 5, 2018
Lean on me

Warning. This story requires the reader to hum and sing along. Readers may become better educated car-buyers, but, may have a song stuck in their head for a minimum of 12 hours.

Hmm hmm hmm hmm
Hmm hmm hmm hmm
Hmm hmm hmm hmm
Some…times in our lives, we all have pain
We all have sorrow
But, if we are wise
We know that there's, always tomorrow

Go ahead—sing it out loud. No one on the train is watching ;)

Lean on me, when you're not strong
And I'll be your friend
I'll help you carry on….

“Lean on Me”—the immortal classic by Bill Withers. Ranked 208 on Rolling Stones list of the 500 Greatest Songs of All Time; it still feels as good today as when it was released 45 years ago. But there are times when you most definitely don’t want to be leaned on; or technically, ‘liened’ on. Like when you trade in a car for a new(er) one.


By OMVIC Communications on Friday, June 29, 2018
car salesman illustration

You’ve found the used car of your dreams at a dealership at a price you can afford.  In fact, you’ve been circling the dealership for a few days to check that “The Cruisin' Canary” (the perfect name for your car) hasn’t left the lot with the wrong owner.

Today is the day you’ve decided to take the plunge and move towards committing to your four-wheeled partner.

Well, all right then.

You can do this. You’ve got a plan.

You’ll saunter in, talk to the dealer, see how The Cruisin' Canary handles on a test drive and take things a step further.

You’re a smart consumer, you’ve done your research, you know your rights and have the OMVIC consumer inquiries phone number (1-800-943-6002 ext. 3942) on speed dial. You’ve got your wallet, phone, those pesky prescription glasses and mostly importantly, your power socks on, there’s just one more thing you need to take with you: the right questions!


By OMVIC Communications on Friday, June 15, 2018
Buying a car takes moxie

Buying a car, especially buying a car privately, takes more than money. It takes moxie - you know, pluck, spunk, nerve, tenacity, guts, grit…yeah, moxie! Not only do you have to know the right questions, you need to be bold enough to ask them.
If you’re buying from a private seller, as hundreds of thousands of Ontarians do each year, you need to take the necessary steps to protect your interests and to ensure you are not dealing with a curbsider.


By OMVIC Communications on Friday, April 27, 2018

Happy Woman With CarTwo friends at a café:

Scott: Why do you look so happy?

Dee: I’ve met someone perfect—kind, thoughtful and romantic.

Scott: You say that after every date!

Dee: But this one’s different! He’s seen me wearing my mouth guard and he doesn’t care that I can’t cook. I have finally found unconditional love!

Ah, the elusive unconditional love; while it may be what so many of us long for, it is not the type of love you should pursue when you buy a vehicle. To put it bluntly: steer clear of falling in unconditional love with a car. In fact, when buying a car, conditions can be your best friend.

 

By OMVIC Communications on Friday, April 20, 2018
Oshawa Vehicle Salesperson Sentenced to 180 Days in Jail

A former Durham Region motor vehicle salesperson, who “victimized and betrayed” his customers, will be going to jail for the second time in less than a year. Ryen Maxwell, a once-registered salesperson at “Countryside Motors” and “Westbridge Vehicle Sales and Leasing” in Oshawa, has been sentenced to 180 days in jail for 10 breaches of the Motor Vehicle Dealers Act (MVDA) and the Consumer Protection Act (CPA).

 

 

By OMVIC Communications on Wednesday, February 21, 2018

2018 CIAS It’s your last chance to see the latest in automotive innovation and style all under one roof! With over 600,000 square feet of dazzling displays and engaging exhibits, the Canadian International AutoShow wraps up 6pm, Sunday, February 26 at the Metro Toronto Convention Centre.

 

By OMVIC Communications on Wednesday, February 14, 2018
OMVIC Communications Team
The 2018 Canadian International AutoShow kicks off at noon this Friday, February 16 at the Metro Toronto Convention Centre. Planning to attend the show? Be sure to stop by OMVIC’s booth (800 level, South building next to the escalators and food court) - our team will be onsite and ready to answer all your car buying questions! The AutoShow runs until 6 pm Sunday, Friday 25.

 

By OMVIC Communications on Thursday, February 1, 2018

Car with Heart“My friends say I don’t look a kilometre over 85,000.” Meanwhile, what the unsuspecting, hopeful single who swiped right doesn’t know is that deceitful old Buick’s odometer has been rolled back 100,000 km.

 “I keep my body in great shape!!” Yeah right, that Venza was a complete write-off with structural damage that cost over $14,000 to get into “great shape”.

Both are classic cases of “carfishing”, quite similar to what online daters refer to as “catfishing”… simply, false advertising.

 

By OMVIC Communications on Friday, January 19, 2018
Private seller

Buying a new car can, and should be, a very exciting experience. When buying a used vehicle, consumers really only have two options: buy from a dealer/salesperson or buy privately. But remember, car-buyers are only protected by Ontario’s consumer protection laws when they purchase a vehicle from an OMVIC-Registered Dealer and therefore must take extra care when buying privately.




By OMVIC Communications on Thursday, January 11, 2018
 Signing a contract

You've signed on the dotted line and taken possession of your new vehicle—congratulations! It was everything you dreamed of and more.

Suddenly you discover that 2018 Nissan 370Z Coupe has 3,000 more kilometres on it than what’s noted on your bill of sale.

Can you cancel the contract and take it back?


By OMVIC Communications on Thursday, December 21, 2017
Red car with bow

Thinking about decking the driveway with a new set of wheels this holiday season? Or resolving to improve your ride in the New Year? OMVIC would like to gift you with some great holiday car buying tips. 



By OMVIC Communications on Friday, December 15, 2017
 Reindeer in traffic

Thinking about decking the driveway with a new set of wheels this holiday season? Before you go dashing all the way to the dealership or checking out the nice and naughty list in the online car classifieds, find out if you’re a Dasher, or Blitzen? Take OMVIC’s ‘smart’ car buyer quiz to find out:



By OMVIC Communications on Tuesday, December 12, 2017

 Rudolph the red nosed reindeer song

You know Dasher and Dancer and Prancer and Vixen, Comet and Cupid and Donner and Blitzen. But do you recall…the “458 Italia Speciale?”

Rumours swirling around the North Pole claim Santa Claus is considering trading in his trusty team of reindeer for a 597 horsepower “black prancing stallion”. According to the elvish grapevine, the Ferrari’s front and rear movable flaps cut drag and its side slip angle control are better able to tackle unpredictable equatorial cross-winds. An elf at S.L.E.D. (Santa’s Lead Engineering Department), who wants to remain anonymous, described the current sleigh as having the aerodynamics of a “flat-sided igloo”.


By OMVIC Communications on Friday, December 8, 2017
 Carbuying for newbies

Many car enthusiasts will tell you there are two types of people in the world: people who love cars; and, people who are wrong. The former, people who love cars, enjoy going to dealerships and taking the latest models for a test drive. They litter their conversation with terms like, “torque, turbo lag, dual-clutch automatic and direct injection”, while those of us in the latter group, the ones who are ‘wrong’, stare blankly whilst listening to these aficionados.


By OMVIC Communications on Tuesday, October 3, 2017

Official OMVIC decal OMVIC is celebrating its 20th anniversary of providing consumer protection to Ontario’s car buyers, but not everyone knows about this regulator, what they do and how they can help.



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