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OMVIC Blog: Car Buying Tips

By OMVIC Communications on Friday, October 11, 2019

OA Teachers Manual Cover

Ontario’s Vehicle Sales Regulator, OMVIC, has made new car-buying resources available to educators in Ontario. The OMVIC Academy videos, student Car-buying Guide and Teacher’s Manual resources are part of a new initiative designed to create informed and confident car buyers. 

By OMVIC Communications on Thursday, September 26, 2019

homework

Whether you’re buying your first or third car, read up!

Just started college and need your own set of wheels? Embarking on a new job that requires having reliable transportation? Or maybe you’re a car-buying veteran and think you’ve got vehicle acquisition down pat - which by the way, research has shown to be unlikely. When it comes to dropping tens of thousands of dollars on a new vehicle, whether you’re a freshman or a senior, it’s a good idea to do your homework before heading to the dealership.

By OMVIC Communications on Friday, September 20, 2019

Taking delivery

 Taking delivery of a new car is exciting and emotional, but as emotional as it is, you must do your best to stay grounded and take the necessary steps to make sure your purchase goes smoothly. Here are seven steps to help you.

By OMVIC Communications on Thursday, September 12, 2019

Byrd

To Steven Byrd, the pursuit of excellence has always been a team effort. 

Since taking on OMVIC’s Director of Investigation’s role in June this year, Byrd has been busy familiarizing himself with the demands of his new role.

Byrd’s 33-year career has spanned across several sectors: military, policing, municipal and provincial governments, a Crown Corporation and now, motor vehicle sales regulation. There are however two common threads that have crisscrossed his professional journey.


 

 

 

By OMVIC Communications on Thursday, September 5, 2019

unfair Did you know that protections granted to consumers under the Consumer Protection Act (CPA) cannot be nullified in a contract? Ontario’s CPA is THE LAW. Read on to learn about the protections available to consumers under the CPA if a dealer commits an unfair business practice.
The CPA applies to most Ontario businesses including car dealerships. Under the CPA there are two types of unfair business practices: false, misleading or deceptive representations; and unconscionable representations. Consumers who face an unfair business practice may be entitled to cancellation of their contract for up to one year from the date of contract signing. 

By OMVIC Communications on Friday, August 30, 2019

man leaning on car Leaning back against the hood of your car is a potentially awesome picture for a car lover. But despite the photographic and artistic appeal, it’s not a picture many car owners would risk today, because we’ve learned a sometimes painful and costly lesson: those little metal rivets on our jeans love chipping and scratching away at a vehicle’s paint, and that road grit we didn’t even notice, will grind into a beloved car’s clear coat like a small piece of sandpaper. Yes, leaning on your car can be a bad idea, and leaning on someone else’s car—well that’s a whole other level of social faux pas—but even that is not as serious as a lien on a car.

 

By OMVIC Communications on Friday, August 23, 2019

Rental assistant

Because of their low price, rental vehicles may seem like an attractive offer to a car-buyer. While there are a number of perks, there are also some potential drawbacks that consumers need to be aware of. 


By OMVIC Communications on Friday, August 16, 2019

sale

Last month, Sharon and Christine (not their real names), went car-shopping. The pair visited dealerships in Sudbury and Sault Ste. Marie that had vehicles advertised online. 

But Sharon and Christine were not your average car-buying consumers: they were mystery shoppers and employees of Ontario’s vehicle sales regulator — (Ontario Motor Vehicle Industry Council). Their mission was simple: to ensure dealers and salespeople were in compliance with the all-in-price advertising provisions of Ontario’s Motor Vehicle Dealers Act (MVDA).

By OMVIC Communications on Friday, August 9, 2019

Windsor

As a result of charges laid by OMVIC, Ontario’s Vehicle Sales Regulator, a Windsor auto repair business and its owner, received significant fines for illegal vehicle sales.

By OMVIC Communications on Friday, August 2, 2019

conditions

Recently, OMVIC received this question: “I was planning to buy a used car, but my financing didn’t get approved, can I get my deposit back?"

Let’s assume that the person who wrote this question, signed a contract and the dealer was to arrange financing.

By OMVIC Communications on Friday, July 26, 2019

Complaint

When it comes to buying a car in Ontario, the majority of consumer/dealer interactions take place without a hitch, but when a transaction hits a pothole, consumers in Ontario can request advice or help from an OMVIC Complaint Handler.

But before filing a formal complaint with OMVIC, the regulator recommends consumers engage in the 2-step process mentioned below.

By OMVIC Communications on Friday, July 19, 2019

decal

By law, anyone who trades in vehicles in Ontario must be registered with OMVIC, Ontario’s vehicle sales regulatorthat’s every car dealer and salesperson.

We know that not everyone is going to buy a vehicle from an OMVIC-Registered dealer—some may choose to buy from a private seller—but buying from a registered dealer is ‘the safer way’ because of what you're legally entitled to.

By OMVIC Communications on Friday, July 12, 2019

Motorcycle

Did you know that OMVIC regulates motorcycle sales as well as car, RV and light truck sales?

If you’re considering hugging the curb and embracing clear blue skies this summer, then getting acquainted with your rights as a motorcycle-buyer is a very good start.

Each day, OMVIC staff field calls and emails from car and motorcycle buyers seeking clarity on their rights as a consumer. As a motorcycle-buying consumer, you have certain rights.

By OMVIC Communications on Friday, July 5, 2019

Quiz

Few among us can buy a car with little preparation. For most, purchasing a vehicle is a sizable investment that demands significant research. Before deciding on which vehicle best suits your lifestyle and budget, you should know what your rights are.

By OMVIC Communications on Thursday, June 27, 2019

auto finance

The majority of consumers borrow money for a vehicle purchase. Some choose to use a personal line of credit or arrange financing at their bank or credit union, but many have the dealer arrange the financing. This often makes sense—dealers have access to numerous lenders that may provide terms or rates unavailable elsewhere. But this doesn’t mean consumers shouldn’t carefully consider what is being offered and take steps to ensure they are getting the best possible finance rate and terms.

By OMVIC Communications on Thursday, June 20, 2019

key

Not all relationships are built to last. You’ve had your car through good times and bad, but your needs have changed. You need more space, better reliability and the latest technology. It’s time to say goodbye to your current ride, and make room for a new(er) one.

There are a number of options for getting rid of your car, but we’ll focus on these three:

  • Selling privately
  • Trading it in
  • Selling it on consignment



  • By OMVIC Communications on Friday, June 14, 2019

    Education Officer

    Although buying a car can be intimidating, learning your car-buying rights is one of the best ways to squash your fears. As part of OMVIC’s mandate to protect and educate consumers, OMVIC offers free seminars to Ontario residents looking to improve their car-buying knowledge.


    By OMVIC Communications on Friday, June 7, 2019

    7 Tips to Get You Started!

    We’ve all heard the saying that geniuses are made not born. Child prodigies aside, genius is not innate; it’s the result of hard work, studying and applying what you’ve learned.

    The same can be said of confident car-buyers.

    And how does one become confident?

    Easy. Enroll at the OMVIC Academy! Comprising five videos and featuring a car-buying guide, the OMVIC Academy was created to help consumers become smart, informed and yes—confident in their next car-buying experience.




    By OMVIC Communications on Wednesday, May 29, 2019

    Georgian Auto Show

    Canada’s largest, outdoor student-run auto show returns this weekend! The Georgian College Auto Show, organized and staffed by students of the Automotive Business School of Canada, will take place on the Barrie Campus from May 31st to June 2nd and OMVIC will be there!



    By OMVIC Communications on Wednesday, May 29, 2019

    Complaints

    "I have a few questions about my vehicle purchase agreement."

    "If I purchased a non-motorized travel trailer at an OMVIC-Registered Dealer, can I still file a complaint?"

    "Does the dealer need to provide a vehicle history report when selling a used vehicle?"

    OMVIC’s Complaints and Inquiries team fields questions and complaints such as these regularly. Helmed by Tim Hines, this department receives and responds to hundreds of phone calls and emails per week. 

    By OMVIC Communications on Thursday, May 16, 2019

    Signing a contract

    All shoppers know the checkout drill, you hand over your money, your goods are packaged and then the cashier tells you by rote, “You have 10 days to return or exchange, as long as you have the receipt.” You nod--you probably won’t return your purchase, but it’s nice to know that you could. You walk out the door, and live your life. So here’s a question. When you sign a contract to buy a car from a dealer, there is,

    a.       A 24 hour cooling-off period

    b.       A 48 hour cooling-off period

    c.       A 10 day cooling-off period

    d.       No cooling-off period




    By OMVIC Communications on Friday, May 10, 2019

    flooded cars

    Did you know that damage to a vehicle caused by flood waters can be difficult to spot and can sometimes take months to show up?

    A flood-damaged vehicle can be dangerous

    Flood damage can cause corrosion inside a vehicle’s sensitive electronics or safety components. The results could be catastrophic: air bags could fail to deploy; engines could shut off at highway speeds or steering could fail—flood damaged vehicles are not safe for the road. If you’re shopping for a used vehicle, it’s imperative that you learn to spot the signs of flood damage.

    By OMVIC Communications on Friday, May 3, 2019

    7 Tips to Get You Started!

    Everybody has their own list of concerns when it comes to buying a car. These concerns can be as specific as whether the car colour comes in a matte or, if you’re buying used, how many owners the vehicle has had. OMVIC suggests you start with these tips to begin a conversation with the dealer and determine whether the vehicle you’re interested in will be a worthy investment.

    It is important to note that all Ontario dealers and salespeople must be licensed by OMVIC. So, if you’re buying from a dealer in Ontario, confirm that you’re buying from a registered dealer – look for the OMVIC-Registered Dealer decal or use the “ Find a Dealer/Saleperson” search button at omvic.ca. Remember: Only when you buy from a registered dealer do you benefit from consumer protection. If you buy privately and encounter problems, OMVIC cannot assist.

    By OMVIC Communications on Tuesday, April 23, 2019

    All in price advertising

    Fifty-three per cent of Ontarians are either uninformed or misinformed when it comes to motor vehicle dealer advertising. According to OMVIC, Ontario’s vehicle sales regulator, only 47 per cent of Ontario’s car buyers know that if a dealer advertises a price for a new or used vehicle, that price must include all fees and charges the dealer intends to collect, with the exception of HST and licensing (and safety standards certificate if the vehicle is advertised as unfit).

    Unfortunately, OMVIC still encounters some dealers adding fees to their advertised prices which is why the regulator has re-launched its province-wide consumer awareness campaign. 


    By OMVIC Communications on Thursday, April 18, 2019

    Arif Adan Syed A Markham area man has been charged after allegedly trying to sell a car with a rolled-back odometer to an undercover shopper from OMVIC, Ontario’s vehicle sales regulator. The charges came just weeks after 34 charges were laid against the man for the same alleged activity.

    Arif Adnan Syed, 36, of Markham, is charged with curbsiding (acting as a dealer without registration) in violation of the Motor Vehicle Dealers Act (MVDA) and with committing an unfair business practice (making a false, misleading or deceptive representation), in contravention of the Consumer Protection Act (CPA). Note: All charges are currently before the court; they are only allegations until proven.

     


    By OMVIC Communications on Thursday, April 11, 2019

    Woman car breakdown

     “I saw a 2006 Ford advertised on Kijiji for $1,600 ‘as is’ or $1,900 certified, so I arranged to meet the seller. The car looked decent: no rust, no dents or scratches. It was comfortable and very clean inside.”- Anonymous, Toronto car buyer.

    At first glance this car buyer, let’s call her Sheila, agreed to—what appeared to be— ‘a pretty good deal’ for an older, used vehicle. Unfortunately, after buying the car, Sheila learned that ‘a pretty good deal’ was ‘too good to be true.’


    By OMVIC Communications on Friday, April 5, 2019

    edc

    The Drive Clean emissions program has ended. We’ve created a simple graphic to help you understand the changes.To learn more, visit the Ministry of Environment, Conservation and Park’s webpage.

    By OMVIC Communications on Wednesday, March 27, 2019

    news release icon

    Illegal vehicle sales and odometer tampering have resulted in a 30-day jail sentence for a Mississauga man. Szymon Kozlowski, was found guilty of curbsiding—acting as a dealer without registration—contrary to the Motor Vehicles Dealers Act (MVDA), and of committing an unfair business practicemaking a false, misleading or deceptive representation—in contravention of the Consumer Protection  Act (CPA).


    By OMVIC Communications on Friday, March 15, 2019

    Academy guide

    OMVIC is packing up and hitting the road to be part of the Ottawa Gatineau International Auto Show March 21st to the 24th, at the Shaw Centre.This year the OMVIC booth will feature our brand new educational initiative, The OMVIC Academy.


    By OMVIC Communications on Friday, February 22, 2019

    news release icon

    OMVIC has ordered the IMMEDIATE SUSPENSION of 519224 Ontario LTD. o/a Tom Pirie Motor Sales, 190 Lombard Street, Smiths Falls, and of Thomas Pirie, officer and director of Tom Pirie Motor Sales. As a result, Pirie and Tom Pirie Motor Sales may not legally sell, lease, buy or consign motor vehicles. Consumers are warned not to buy or lease motor vehicles from, or sell or consign motor vehicles to, Tom Pirie Motor Sales, RV Kemptville or Thomas Pirie while the dealer’s registration is suspended/terminated.


    By OMVIC Communications on Friday, February 15, 2019

    omvic academy

    Buying a vehicle, whether new or used, can be confusing—perhaps even intimidating. And while the thought of acquiring a new vehicle is exciting, the process can be stressful. So if a consumer is about to enter into the car-buying process feeling unprepared or ill-equipped, The OMVIC Academy has resources that will ensure they are entertained as they become confident and informed car buyers.

    By OMVIC Communications on Wednesday, February 6, 2019

    OA Car Show

    February is for lovers. February 14this the most romantic day of the year for couples (and maybe the most oppressive day of the year for singles), but did you know about the other special days in February celebrating different kinds of love? February 5th is National Weatherman’s Day, the 26th is “tell a Fairy Tale Day” and the 15th is the “International Day for Car Lovers.”

    By OMVIC Communications on Thursday, January 31, 2019

    ref guide intro

    OMVIC has been providing consumer protection to Ontario’s car buyers for over 20 years, but not everyone knows OMVIC's mandate and how it is carried out. To help explain our mission, we created a quick reference guide.

    By OMVIC Communications on Thursday, January 31, 2019

    news release icon

    A Markham area man and woman are facing dozens of charges related to the alleged illegal sale of vehicles (curbsiding), many with rolled back odometers.  

    Investigators for OMVIC, Ontario’s vehicle sales regulator, found the accused bought 26 vehicles in 2018, many with very high mileage. Then, posing as private sellers, they offered the vehicles for sale on Kijiji. The odometers of many of the vehicles had been rolled back by significant amounts — in some cases, 200,000 to 300,000 kms . Euro Premium Auto Ltd., a corporation directed by one of the accused, was used to acquire many of the vehicles.  

    By OMVIC Communications on Thursday, January 24, 2019

    negative equity

    Friday, January 25th is “Opposite Day.” We’re not sure who invented this special day, but we think it must be the same committee who decreed May 24th “National Scavenger Hunt Day” or August 12th “Middle Child Day.”

    There seems to be no real consensus on how to celebrate Opposite Day – some eat breakfast for dinner or wear their clothes backwards. For OMVIC, Opposite Day is the perfect time to talk about negative equity, an expression that reveals itself to be contradictory. Negative Equity, just like “jumbo shrimp” and “confirmed rumour”, is an oxymoron.

    Defining Negative Equity   

    Negative equity actually means that you owe more for a car than what it’s worth. It becomes an issue when you want to trade in that car you still owe money on.   
    By OMVIC Communications on Friday, January 11, 2019

    lease

    If you’re thinking of leasing your next vehicle, it’s crucial to make an informed decision. Failure to do so could result in financial headaches down the road.

    What is a Lease?

    A lease is like a long-term car rental - you don’t actually own the vehicle. A leasing agreement typically runs over a series of months (36, 48, 60) with a set monthly payment. Leasing is available for both new and used cars.

    The dealer and the company that owns the leased vehicle (lessor) are most often not the same organization. The dealer helps arrange the lease and offers other services to the consumer (lessee). Generally, the dealer does not handle the monthly lease payments and is not the organization with which you sign the lease; these functions are performed by an independently owned and operated finance company

    By OMVIC Communications on Friday, January 4, 2019

    TPL presentation

    As we slip into the driver’s seat and head out on the road in 2019, let’s look back in the rear view one more time. 2018 saw OMVIC on the road educating consumers about their buying rights and promoting industry professionalism by ensuring dealers and salespeople were informed of the regulations governing vehicle sales in Ontario.  

    By OMVIC Communications on Thursday, December 20, 2018

    news release icon

    OMVIC, Ontario’s vehicle sales regulator, is warning consumers not to purchase vehicles from Arif Adnan Syed, Hafsa Nasser or Syed’s company, Euro Premium Auto Ltd. Note: Euro Premium is not a registered dealer.

    OMVIC believes Syed and Nasser are curbsiders — illegal, unlicensed dealers. Operating from a home in central Unionville, the couple are allegedly buying high mileage vehicles and then, posing as private sellers, offering them for sale on Kijiji. The odometers of many of the vehicles sold have been rolled back by significant amounts — in some cases, 200,000 to 300,000 kilometres.

     

    By OMVIC Communications on Thursday, December 13, 2018

    Vehicle History Report

     Recently, OMVIC received this question:

    “I’m considering buying a used sedan. It is two years old and has 20,000 km on it. Unfortunately, the OMVIC-Registered Dealer is not willing to show a CarFax report. My question is, “Is the dealer required by OMVIC to show a CarFax report?”

    The short answer is…

    No.

    Instead, dealers are required to make 22 mandatory disclosure requirements related to a vehicle’s past use, history and condition, including accident repairs greater than $3,000 and the true distance a vehicle has travelled, but there is nothing in the Motor Vehicle Dealer’s Act (MVDA) that requires them to provide a history report like CARFAX Canada or AutoCheck (note: AutoCheck is only available to dealers)

    By OMVIC Communications on Friday, November 30, 2018

    Car financing

    Buying a vehicle is a decision that should only be made after careful consideration, and for most consumers, one of those major considerations is how to finance the purchase.

    The majority of consumers borrow money when buying a vehicle. Some choose to use a personal line of credit or arrange financing at their own bank or credit union, while many have the dealer arrange financing.

    Having the dealer arrange financing often makes sense—dealers have access to numerous lenders that may provide terms or rates unavailable elsewhere. But this doesn’t mean consumers shouldn’t carefully consider what is being offered and take steps to ensure they are getting the best possible finance rate and terms.

    By OMVIC Communications on Friday, November 23, 2018

    Black Friday

    How did Black Friday — the day of mega-amazing colossal unbelievable can’t-be-beat blow-out sales signifying the unofficial start of the Christmas shopping season — get its name? Some would say Black Friday marks the point many retailers turn a profit for the year, going from being “in the red” to being “in the black.” The more cynical among us might argue it’s consumerism run amok and a black mark on our society.  Though the origins of the name may be debatable, the lure of Black Friday is undeniable.

     

    By OMVIC Communications on Friday, November 16, 2018

    brand conscious man Admit it. Most of us can be…a little superficial.  Maybe your winter coat is Canada Goose, your boots are Sorel and your fleece is Arc’teryx; you order double ristretto venti half-soy nonfat decaf organic chocolate brownie iced vanilla double-shot gingerbread Frappuccino extra hot with foam whipped cream upside down double blended, one  Low and one NutraSweet, and ice because it’s Starbucks and no one drinks ‘coffee’ anymore, and; you want to buy that ruggedly sexy SUV you’ve seen on safari travel shows; the one all the celebs drive, cuz you know, it  will undoubtedly impress your friends.  Yes, about some things – we can be brand snobs.

     

    By OMVIC Communications on Friday, October 26, 2018

    news release icon A former Scarborough car dealer, Min Tian o/a Nice Auto Sales, pleaded guilty to retaining an unregistered salesperson, contrary to the Motor Vehicle Dealers Act (MVDA), and was fined $12,500. Tian was charged by OMVIC, Ontario’s vehicle sales regulator, for allowing her husband, Zhijun Wang, to use her OMVIC Registration and ID to gain access to wholesale vehicle auctions where he purchased numerous vehicles. Many of the vehicles were then sold with rolled back odometers or altered VIN’s. Wang was also charged by OMVIC for acting as an unregistered salesperson: he was convicted and fined $25,000

    By OMVIC Communications on Thursday, October 18, 2018

    gavel On a wintery day in 2016, roads slicked with freezing rain, Tian Cheng Kuang was behind the wheel of his 2013 Mercedes Benz C350 and found himself sliding into the Hyundai Sedan stopped in front of him. Kuang stated he wasn’t going fast but when he stepped from his car he found “the front end almost fell off,” and he wondered, “how come my Mercedes Benz isn’t stronger than a Hyundai?” The answer, it turned out, had everything to do with the history of the Mercedes and resulted in the dealer who sold Kuang the car being charged by OMVIC, Ontario’s vehicle sales regulator, for making false, misleading or deceptive representations in contravention of the Consumer Protection Act (CPA).

    By OMVIC Communications on Thursday, August 30, 2018
    Taking delivery

    Pre-Delivery Inspection: Important Steps to Take

    Bought a new car and waiting to take delivery? Make sure the excitement you feel lasts for days and isn’t snuffed out by any unexpected disappointments. Keep calm and take your time; ensure all your questions/concerns are answered to YOUR satisfaction. To help with this process, OMVIC recommends making a ‘vehicle delivery’ checklist: 

     


    By OMVIC Communications on Friday, August 24, 2018
    Dealer fees

    Recently a consumer wrote to OMVIC:

    We recently purchased a used vehicle from an OMVIC Registered Dealer

    We were charged an administrative fee of $199. We questioned this and were given a vague answer; the salesman insinuated this was a normal charge. I thought dealers couldn’t add fees.”

    There can be some confusion when it comes to All-in Price Advertising. So let's clarify.




    By OMVIC Communications on Friday, August 17, 2018
    Back to school

    You’ve known for a while that this day would come.  And when your kids argued with you about the unfairness of curfews or doing chores, you might have even longed for it, but now that it's time for your darling daughter or son to head off to university or college, you realize you’re not prepared for them to leave home. Don’t worry about them…they’re more than ready. In an effort to stave off empty nest syndrome, you decide to get your offspring a car—nothing too fancy, just a cheap yet decent set of wheels, so they can drive home to visit at Thanksgiving, Christmas, Reading Week, or when they need to get four loads of laundry done.  


    By OMVIC Communications on Thursday, August 9, 2018
    EV rebate

    Electric Vehicle (EV) buyers who are expecting to receive a rebate from Ontario soon-to- be-cancelled Electric and Hydrogen Vehicle Incentive Program (EHVIP)should take steps to protect themselves from possible increased costs when signing a purchase contract. According to the Ministry of Transportation (MTO), in order for an EV buyer to qualify for the incentive (most rebates are between $7,000 -$14,000 depending on the EV purchased):

    1. the vehicle purchased must be on MTO’s list of eligible vehicles
    2. the dealership had to confirm the vehicle as part of its eligible inventory (in stock or ordered) with the MTO by July 16th
    3. the customer has to take delivery of the vehicle before the program ends in September.


    By OMVIC Communications on Thursday, August 2, 2018
    girl taking picture of car advertisement Car-buyers have the right to expect Ontario dealers to include all fees and charges the dealer intends to collect, with the exception of HST and licensing (and safety standards certificate if the vehicle is advertised unfit/as-is) in any advertised price. It’s been the law since 2010.

    Unfortunately though, research conducted by OMVIC, Ontario’s vehicle sales regulator, has uncovered two significant problems: less than half of Ontario car-buyers know they have a right to all-in pricing; and, many are being overcharged because some dealers continue to add fees on top of their advertised prices.


    By OMVIC Communications on Thursday, July 26, 2018
    Questions to ask before buying a new car from a registered dealer

    The new car you’ve seen at the dealership makes your heart pound; your pulse race and the thought of driving it makes you a little giddy. It must be love. You know what they say, first comes love, then comes…car ownership. However, before the dealer can pronounce you ‘car owner and car’, you need to take a step back and ask some serious questions.

    Because, let’s face it, buying a new car is a lot like getting married: if you don’t do proper research and ask the right questions you can end up making an expensive mistake you’ll regret for years.

    So, think of OMVIC as your marriage coach—here to help you start that discussion that will ensure the relationship between you and new your car is a happy and long lasting one.


    By OMVIC Communications on Friday, July 13, 2018
    Buying a car in Ontario? Do your homework

    When it comes to buying a vehicle in Ontario, it is important consumers do their homework before purchasing. But what exactly does that entail? We've come up with a h-o-m-e-w-o-r-k mnemonic will help consumers make an informed purchase whether buying from a private seller or an OMVIC-Registered Dealer. So, roll up your sleeves and get ready to do some H-O-M-E-W-O-R-K!


    By OMVIC Communications on Thursday, July 5, 2018
    Lean on me

    Warning. This story requires the reader to hum and sing along. Readers may become better educated car-buyers, but, may have a song stuck in their head for a minimum of 12 hours.

    Hmm hmm hmm hmm
    Hmm hmm hmm hmm
    Hmm hmm hmm hmm
    Some…times in our lives, we all have pain
    We all have sorrow
    But, if we are wise
    We know that there's, always tomorrow

    Go ahead—sing it out loud. No one on the train is watching ;)

    Lean on me, when you're not strong
    And I'll be your friend
    I'll help you carry on….

    “Lean on Me”—the immortal classic by Bill Withers. Ranked 208 on Rolling Stones list of the 500 Greatest Songs of All Time; it still feels as good today as when it was released 45 years ago. But there are times when you most definitely don’t want to be leaned on; or technically, ‘liened’ on. Like when you trade in a car for a new(er) one.


    By OMVIC Communications on Friday, June 29, 2018
    car salesman illustration

    You’ve found the used car of your dreams at a dealership at a price you can afford.  In fact, you’ve been circling the dealership for a few days to check that “The Cruisin' Canary” (the perfect name for your car) hasn’t left the lot with the wrong owner.

    Today is the day you’ve decided to take the plunge and move towards committing to your four-wheeled partner.

    Well, all right then.

    You can do this. You’ve got a plan.

    You’ll saunter in, talk to the dealer, see how The Cruisin' Canary handles on a test drive and take things a step further.

    You’re a smart consumer, you’ve done your research, you know your rights and have the OMVIC consumer inquiries phone number (1-800-943-6002 ext. 3942) on speed dial. You’ve got your wallet, phone, those pesky prescription glasses and mostly importantly, your power socks on, there’s just one more thing you need to take with you: the right questions!


    By OMVIC Communications on Friday, June 15, 2018
    Buying a car takes moxie

    Buying a car, especially buying a car privately, takes more than money. It takes moxie - you know, pluck, spunk, nerve, tenacity, guts, grit…yeah, moxie! Not only do you have to know the right questions, you need to be bold enough to ask them.
    If you’re buying from a private seller, as hundreds of thousands of Ontarians do each year, you need to take the necessary steps to protect your interests and to ensure you are not dealing with a curbsider.


    By OMVIC Communications on Thursday, May 24, 2018
    Free Car-Buying Seminars Teach Consumers How to Buy a Car in Ontario

    Buying a car is one of the most expensive purchases a consumer will make in their lifetime. It is a transaction that requires thought, research and knowledge. It’s important that consumers educate themselves BEFORE entering into an agreement to purchase a vehicle.

    As Ontario’s vehicle sales regulator, OMVIC offers FREE Car-Buying Seminars to consumer and community groups.

     

    By OMVIC Communications on Friday, April 27, 2018

    Happy Woman With CarTwo friends at a café:

    Scott: Why do you look so happy?

    Dee: I’ve met someone perfect—kind, thoughtful and romantic.

    Scott: You say that after every date!

    Dee: But this one’s different! He’s seen me wearing my mouth guard and he doesn’t care that I can’t cook. I have finally found unconditional love!

    Ah, the elusive unconditional love; while it may be what so many of us long for, it is not the type of love you should pursue when you buy a vehicle. To put it bluntly: steer clear of falling in unconditional love with a car. In fact, when buying a car, conditions can be your best friend.

     

    By OMVIC Communications on Friday, April 20, 2018
    Oshawa Vehicle Salesperson Sentenced to 180 Days in Jail

    A former Durham Region motor vehicle salesperson, who “victimized and betrayed” his customers, will be going to jail for the second time in less than a year. Ryen Maxwell, a once-registered salesperson at “Countryside Motors” and “Westbridge Vehicle Sales and Leasing” in Oshawa, has been sentenced to 180 days in jail for 10 breaches of the Motor Vehicle Dealers Act (MVDA) and the Consumer Protection Act (CPA).

     

     

    By OMVIC Communications on Thursday, February 1, 2018

    Car with Heart“My friends say I don’t look a kilometre over 85,000.” Meanwhile, what the unsuspecting, hopeful single who swiped right doesn’t know is that deceitful old Buick’s odometer has been rolled back 100,000 km.

     “I keep my body in great shape!!” Yeah right, that Venza was a complete write-off with structural damage that cost over $14,000 to get into “great shape”.

    Both are classic cases of “carfishing”, quite similar to what online daters refer to as “catfishing”… simply, false advertising.

     

    By OMVIC Communications on Friday, January 19, 2018
    Private seller

    Buying a new car can, and should be, a very exciting experience. When buying a used vehicle, consumers really only have two options: buy from a dealer/salesperson or buy privately. But remember, car-buyers are only protected by Ontario’s consumer protection laws when they purchase a vehicle from an OMVIC-Registered Dealer and therefore must take extra care when buying privately.




    By OMVIC Communications on Thursday, January 11, 2018
     Signing a contract

    You've signed on the dotted line and taken possession of your new vehicle—congratulations! It was everything you dreamed of and more.

    Suddenly you discover that 2018 Nissan 370Z Coupe has 3,000 more kilometres on it than what’s noted on your bill of sale.

    Can you cancel the contract and take it back?


    By OMVIC Communications on Thursday, December 21, 2017
    Red car with bow

    Thinking about decking the driveway with a new set of wheels this holiday season? Or resolving to improve your ride in the New Year? OMVIC would like to gift you with some great holiday car buying tips. 



    By OMVIC Communications on Friday, December 15, 2017
     Reindeer in traffic

    Thinking about decking the driveway with a new set of wheels this holiday season? Before you go dashing all the way to the dealership or checking out the nice and naughty list in the online car classifieds, find out if you’re a Dasher, or Blitzen? Take OMVIC’s ‘smart’ car buyer quiz to find out:



    By OMVIC Communications on Tuesday, December 12, 2017

     Rudolph the red nosed reindeer song

    You know Dasher and Dancer and Prancer and Vixen, Comet and Cupid and Donner and Blitzen. But do you recall…the “458 Italia Speciale?”

    Rumours swirling around the North Pole claim Santa Claus is considering trading in his trusty team of reindeer for a 597 horsepower “black prancing stallion”. According to the elvish grapevine, the Ferrari’s front and rear movable flaps cut drag and its side slip angle control are better able to tackle unpredictable equatorial cross-winds. An elf at S.L.E.D. (Santa’s Lead Engineering Department), who wants to remain anonymous, described the current sleigh as having the aerodynamics of a “flat-sided igloo”.


    By OMVIC Communications on Friday, December 8, 2017
     Carbuying for newbies

    Many car enthusiasts will tell you there are two types of people in the world: people who love cars; and, people who are wrong. The former, people who love cars, enjoy going to dealerships and taking the latest models for a test drive. They litter their conversation with terms like, “torque, turbo lag, dual-clutch automatic and direct injection”, while those of us in the latter group, the ones who are ‘wrong’, stare blankly whilst listening to these aficionados.


    By OMVIC Communications on Monday, November 13, 2017
     Aerial View Parking Lot

    At least five days a week, Kelly Hult, college student and single mom of two toddlers (with a third on the way), commutes half an hour to school in Sault Ste. Marie. “My car didn’t handle the snow-covered highways very well,” explained Kelly with understated charm. “That’s why I decided to trade my 2011 Chevrolet Cruze for a slightly older pickup truck.” She settled on a 2008 Chevy Silverado.


    By OMVIC Communications on Wednesday, November 8, 2017
     Aerial View Parking Lot

    All-In Price Advertising is the law in Ontario. If an OMVIC-Registered Dealer advertises a price for a vehicle (new or used), that price must include ALL fees and charges the Dealer intends to collect – minus the licensing fee and HST.

     

    However, as with many rules in life, there are exceptions. 


    By OMVIC Communications on Friday, November 3, 2017
    Halloween scene

    Jack-o-lantern flames gutter in a chill wind. Discordant music echoes from once serene suburban houses. Lights strobe disorientatingly. Macabre figures adorn once neatly pruned trees. Grave markers appear with eerie and disturbingly piled leaves on lawns that were just yesterday pristine. Eyes narrow….senses heighten.  Ah yes…Halloween.  A time for fear….and fun. The little kids get 2 hours of costumed candy collection; and the bigger kids (i.e. most of us) break out our favourite horror films. So many of us love to get scared. There’s a visceral reaction to it – it awakens our primal “fight or flight” response.



    By OMVIC Communications on Tuesday, October 3, 2017

    Official OMVIC decal OMVIC is celebrating its 20th anniversary of providing consumer protection to Ontario’s car buyers, but not everyone knows about this regulator, what they do and how they can help.



    By OMVIC Communications on Tuesday, September 12, 2017

    There’s a new danger riding in on a storm for used car buyers—flood-damaged vehicles. “Authorities in the US have told us they expect about half a million vehicles to be flooded as a result of Hurricane Harvey alone,” said Tom Girling, Director of Investigations for OMVIC, Ontario’s vehicle sales regulator. “And they expect many of them will end up being exported—including to Canada.”



    By OMVIC Communications on Tuesday, August 29, 2017
    Vehicles that would have been completely unaffordable two decades ago are now financially accessible. Many consumers can buy the car of their dreams, with no money down, for a monthly, bi-weekly (or even daily) payment that has somehow become “affordable.” But how? Did cars get cheaper? Are we all significantly wealthier? Or is something else at play?




    By OMVIC Communications on Friday, August 25, 2017

    Do know the difference between buying a car from a dealership and buying privately? OMVIC staff will be happy to answer your car-buying questions and provide you with information about your car-buying rights at IMPORTFEST! 




    By OMVIC Communications on Friday, August 18, 2017

    Sending a “child” off to university or college can be traumatic – for the parents of course; the kid will be just fine. So to make it easier to keep ‘em coming home for more than just Thanksgiving and spring break, some parents will head out with their teens on an elusive hunt for a decent, but cheap, set of wheels. It’s worth noting decent and cheap can be difficult to find in peaceful coexistence in the automotive jungle.




    By OMVIC Communications on Friday, August 11, 2017

    When you owe more for a car than what it's worth, you have negative equity. Follow our infographic to find out how easily it can happen.




    By OMVIC Communications on Wednesday, July 19, 2017

    OMVIC, Ontario’s vehicle sales regulator, has ordered the immediate suspension of 1828780 Ontario Inc. o/a D L Auto Brokers, operated by Darrel Legare at 581 Lakeshore Drive, North Bay. As a result, Legare and D L Auto Brokers may not legally sell, lease, buy or consign vehicles. 


    By OMVIC Communications on Thursday, July 6, 2017

    So what exactly is a lien?
    A lien is a legal “encumbrance” registered on a person’s property to secure a debt the property owner owes to another person/business (commonly a bank/lender). In the case of a car loan, a bank (or finance company) will register a lien against the vehicle giving them the right to take possession of it should the borrower default on the loan and to sell the vehicle to recoup the outstanding debt.
    So it’s really important you DON’T buy a vehicle with an outstanding lien! 

    By OMVIC Communications on Friday, April 22, 2016
    blog camperSummer is just around the corner and you may be thinking about buying some new “toys”! Well, if it’s a motorhome (a driveable RV) purchased from a registered dealer, you’re protected by OMVIC and the Motor Vehicle Dealers Act (MVDA). In the rare instance you encounter a problem with the dealership OMVIC may be able to assist; it also means you are protected by the Motor Vehicle Dealers Compensation Fund!

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