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OMVIC Blog: Car Buying Tips

By OMVIC Communications on Friday, November 20, 2020

Trade-In

As Financial Literacy Month wraps up, let’s look at one of the most important steps in buying a car: getting vehicle financing. You've identified the vehicle you want, you've asked all the right questions, you understand how to read a contract: now you need to figure out the best way to pay for your vehicle.

We contacted two experts on vehicle financing, George Iny and John Raymond from the Automobile Protection Agency (APA) to answer some common questions car buyers have.


By OMVIC Communications on Friday, November 20, 2020

Trade-In

For the last week of Financial Literacy Month, we’re continuing our discussion on vehicle financing with experts from the Automobile Protection Agency (APA).  We’re looking at two issues: long-term loans and financing a vehicle if you buy a car privately.


By OMVIC Communications on Friday, November 13, 2020

Trade-In

The second post in our ongoing Financial Literacy Series for Financial Literacy Month is about negative equity. We answer what you can do to protect yourself against it, how to identify it, and what comes next.

What is Negative Equity in a Car Loan?

The answer to this question is very succinct: Negative equity means owing more for a car than what it’s worth. How you get into negative equity is more complex.

How to Get into Negative Equity

Let's say you decide to buy a car you really like. If you take out a three-year loan, the monthly payments will be very high. If you take out an extended-term loan lasting between six and nine years, the monthly payments become more affordable. However, by the time you pay off your loan, your car’s value will depreciate significantly. If you plan to keep your vehicle for a long time, depreciation may not be a problem. Over time, your needs may change since you made your purchase. You may want to trade it in for another car before you’ve finished paying off the loan, resulting in heavy additional costs. Let’s take a closer look.


By OMVIC Communications on Friday, November 13, 2020

BUDGET

It’s Financial Literacy Month! And while Financial Literacy Month in November is always important, this year’s theme of financial literacy in uncertain times really hits home.

If ever there was a time to get smarter about money, it’s now!

Let's kick off the discussion with how to budget for the vehicle you want to buy. Typically, the biggest expense when buying a car is the car itself, but what other expenses should you consider? There are gas and parking of course, but let's look at the additional costs, so you don’t get blindsided later on!


By OMVIC Communications on Friday, October 23, 2020

contract

The next section we’ll review is the Basic Vehicle and Options Section. Though short, this is where you will find Optional Extras such as trim packages or other upgrades that might include leather upholstery, heated seats or audio systems. Ensure when you read the contract all additional features you requested on your vehicle are listed.


By OMVIC Communications on Friday, October 23, 2020

Purchase Price

In the Purchase Price and Payment section of a contract, you can expect to find itemized fees like freight and air conditioning (if you are purchasing a new vehicle), administration (if the dealer charges one) and the OMVIC fee. This is also where you should see your old vehicle's value if you are trading it in.  The terms below are meant to provide a general overview of car contract terminology – the corresponding prices are examples only.  Note: not all terms listed here may be on your contract. Contracts vary depending on whether you’re buying a used or new vehicle.

By OMVIC Communications on Friday, October 9, 2020

Vehicle Description

Vehicle purchase agreements or contracts can be confusing. To help you feel more confident, we will look at each contract section and explain the terms, so you can better understand the document you may agree to sign.

This week, we will focus on the Vehicle Description Section, typically found at the top of a car contract. In the graphic below, each term is numbered so it corresponds with the numbered definition below.

By OMVIC Communications on Friday, October 2, 2020

news release iconSome 38 per cent of used car-buyers and 46 per cent new-car consumers polled by Ontario’s Vehicle Sales Regulator (OMVIC) said they did not test drive the vehicle before purchase because they were unsure whether vehicle dealerships in the province would have necessary health and safety protocols in place. A salesperson was present in the vehicle for only 16 per cent of test drives.


In August, OMVIC asked the Automobile Protection Association (APA), an independent organization offering car-related resources for consumers, to survey consumers who purchased a vehicle during the pandemic. 
By OMVIC Communications on Friday, September 25, 2020

confusion

A car buyer contacted OMVIC’s Complaints and Inquiries team to ask about the OMVIC Fee. Can he opt out of the charge? 

Colin: "I bought a new car from an OMVIC-Registered Dealer last week. She charged me $10 for something called the OMVIC Fee. What is it? Could I have not paid it?" 
By OMVIC Communications on Friday, September 25, 2020

confusion

A car buyer contacted OMVIC’s Complaints and Inquiries team to ask about the OMVIC Fee. Can he opt out of the charge? 

Colin: "I bought a new car from an OMVIC-Registered Dealer last week. She charged me $10 for something called the OMVIC Fee. What is it? Could I have not paid it?" 
By OMVIC Communications on Monday, September 21, 2020

confusion

Recently a consumer named David wrote in to ask,  “I was planning to buy a used car, but my financing didn’t get approved, can I get my deposit back?"
There are two different financing situations that can affect whether or not David can get his money back.

By OMVIC Communications on Friday, September 11, 2020

key

A consumer contacted OMVIC's Complaints and Inquiries team to ask about all-in price advertising and dealer fees.


I recently purchased a used vehicle from an OMVIC-Registered Dealer and he charged me an administrative fee of $199. I questioned this and the dealer said it was a normal charge. I thought dealers couldn’t add fees. Doesn't this violate all-in-price advertising?


By OMVIC Communications on Friday, September 4, 2020

key

How has COVID-19 changed test drives? Is a deposit required?

This week, OMVIC’s Complaints and Enquiries team answer consumer questions about test drives.

Note: COVID-19 has changed test drives at many dealerships. If going to the dealership for a test drive makes you uncomfortable, research the alternatives.



By OMVIC Communications on Friday, August 28, 2020

consumer survey

COVID-19 has altered how many of us get from A to B. With fewer people taking public transit, more people are looking to buy cars, but the purchasing process has changed.

In early April, dealerships were closed due to the pandemic. In May they reopened, but with strict public health guidelines, which altered the car-buying experience not just for dealers, but also for consumers.

If you’ve bought a vehicle in the past five months, OMVIC and consumer watchdog group—the  Automobile Protection Association (APA) — wants  you to take a short survey about buying a car during the pandemic.

If you complete it, you could win a prize!

By OMVIC Communications on Friday, August 28, 2020

car trouble

Thanks to technology, driver assistance has grown by leaps and bounds. It keeps us safe, helps us park, saves fuel and even lowers emissions. But what happens when smart technology backfires? Who do you call? Who can help?

The following question from a consumer illustrates what can go wrong when a car has a defect and the dealership can’t fix it and the consumer doesn’t know where to turn. 


By OMVIC Communications on Monday, August 10, 2020

key

OMVIC's Complaints and Inquiries team get a range of car-buying questions. Because they know consumer protection legislation inside and out, they can answer your queries or direct you to the correct department. 

Here are two questions the team received last week about the importance of getting what you want from a dealer in writing.


By OMVIC Communications on Wednesday, August 5, 2020

OPP logo

OMVIC makes information about dealers and salespeople who have been charged public in an effort to fulfill its mandate of consumer protection and industry professionalism.  We are sharing the Ontario Provincial Police's news release about an ongoing investigation of a former OMVIC registrant.


By OMVIC Communications on Monday, July 27, 2020

news release icon

While data from Léger, Deloitte and Angus Reid shows 1 in 2 Canadians are worried making in-person purchases and nearly 1 in 3 unwilling to make a large purchase, Ontario’s Motor Vehicle Sales Regulator, OMVIC, wants consumers who are in the market for a vehicle to know that they can safely buy from registered dealers. These businesses have stringent health and safety protocols in place to protect staff and consumers.
Most of the province’s more than 8,000 registered dealerships are fully up and running, following workplace health guidelines mandated by the Ontario government. 

By OMVIC Communications on Monday, July 13, 2020

Taking delivery

 Taking delivery of a new car is exciting and emotional, but as emotional as it is, you must do your best to stay grounded and take the necessary steps to make sure your purchase goes smoothly.

By OMVIC Communications on Thursday, July 2, 2020

ONLINEFRAUD

If you’re looking to purchase a late model used vehicle, chances are you’ve checked out some of the online auto marketplaces such as Kijiji, AutoTRADER or others. While there are a lot of legitimate vehicles available through these sites, there are also online scams you should watch out for.

The best way to protect yourself against scams is to educate yourself, ask lots of questions, and learn to recognize red flags.

 

By OMVIC Communications on Friday, June 26, 2020

QUIZ

Few among us can buy a car with little preparation. For most, purchasing a vehicle is a sizable investment that demands significant research. Before deciding on which vehicle best suits your lifestyle and budget, you should know what your rights are.

OMVIC’s website is chock full of useful information to help you learn your rights, whether you plan on buying a vehicle from an OMVIC-Registered Dealer or a private seller. But why not get your feet wet first with a few questions from our interactive car-buying quiz? Test drive your car-buying smarts before you start perusing ads or visiting dealerships.

By OMVIC Communications on Wednesday, June 10, 2020

RecVeh

The plaintive cry of a loon. The echoing rumble of an approaching storm. The shrill mating call of a cicada. The exasperated (and annoying) whine of three backseaters wanting to know “are we there yet?” Ahh, the heartwarming sounds of a Canadian summer. As Canadians, we cram as much into our short summers as possible; and we love our summer toys. We ATV. We camp. We boat. And why? Cuz there’s no wifi ‘out there,' but the connection is unforgettable.

Now a skeptic might define camping as a vacation where you spend a fortune to live like a pauper; but true believers know, campers have s’more fun. But putting those wonderful graham cracker, toasted marshmallow, melting chocolate campfire delicacies aside, if truth be told, camping or boating can be expensive – very expensive.


 

By OMVIC Communications on Thursday, June 4, 2020

QUESTION

Vehicles that would have been completely unaffordable two decades ago are now financially accessible. Many consumers can buy the car of their dreams, with no money down, for a monthly, bi-weekly (or even daily) payment that has somehow become “affordable.” But how? Did cars get cheaper? Are we all significantly wealthier? Or is something else at play?



 

By OMVIC Communications on Friday, May 15, 2020

news release icon

Following the reopening of auto dealerships in the province, (by appointment only), Ontario’s Vehicle Sales Regulator, OMVIC has released a comprehensive COVID-19 Crisis Guidelines: Guidelines for Dealership Sales Operations to help motor vehicle dealers operate while protecting the health and well-being of their employees, customers and the public.

The framework for OMVIC’s guidelines came from the industry-specific recommendations created by the province, and its public health agencies.



 

By OMVIC Communications on Friday, May 8, 2020

webinar

Although there is much uncertainty in the marketplace these days, one thing remains the same: the more informed you are about your consumer rights, the better off you will be when the time comes to buy a car. 

As Ontario Vehicle Sales Regulator, OMVIC has a mandate to protect and educate consumers. We do this in several ways including offering free car-buying seminars to school or community groups in Ontario.


 

By OMVIC Communications on Friday, April 17, 2020

QUESTION

As the current health crisis continues to evolve, some consumers have reached out to us with questions on navigating the changing marketplace. We’re featuring two questions related to COVID-19 on this week’s blog. 

I purchased a car on Friday from a relative and now I’m wondering how I would go about registering the car and paying taxes during the pandemic. 


Private sales still need to be completed through Service Ontario. They have a list of locations on their website indicating which ones are open. 
OMVIC has a lot of great resources including checklists, videos and tips for anyone interested in buying a car privately. Visit Tips for Buying Privately to learn more.

 

By OMVIC Communications on Tuesday, March 24, 2020

 4/14/2020COVID

Message from John Carmichael, OMVIC CEO and Registrar

COVID-19 is an unprecedented crisis for our stakeholders– dealers, salespeople and consumers – and for Ontarians and the world. OMVIC is committed to the health and safety of its staff and its stakeholders. OMVIC will continue to operate from remote sites and work with its stakeholders in these challenging times. While some service levels have been impacted, OMVIC remains committed to maintaining a fair and informed marketplace by protecting the rights of consumers and ensuring fair, honest and open competition for registered motor vehicle dealers during these challenging times.

The impact of COVID-19 will require all of us to adapt and have flexibility with what lies ahead. I have no doubt that we will be successful in facing these challenges.


By OMVIC Communications on Friday, March 20, 2020

Thaya (1)

When Thaya Gengatharan, OMVIC’s Director of Registration, received a detailed questionnaire from the Women & Automotive Leadership Forum some weeks ago, she assumed it was some sort of feedback survey.

She filled it in and then forgot all about it.

It wasn’t until people dropped by her offices to congratulate her that Gengatharan realized she was one of the recipients the 2020 Women & Automotive Leadership Award.

Each year, Cherokee Media, publisher of the AutoRemarketing Canada magazine, selects and honours accomplished women who work in the Canadian automotive sector and are leaders.

 

By OMVIC Communications on Thursday, March 12, 2020

news release icon

An Oakville dealership and four of its staff were fined a total of $21,500 for breaching the Motor Vehicle Dealers Act (MVDA) Code of Ethics.
Oakville Chrysler Jeep Dodge Ram Ltd., Reg Nimeck, Gordon Nimeck, Andrew De Clavasio and Camillio Comparone were disciplined by OMVIC, Ontario’s vehicle sales regulator, for failing to comply with Ontario’s all-in price advertising regulation.


 

By OMVIC Communications on Friday, March 6, 2020

news release icon

A Toronto General Motors (GM) dealership, Dean Myers Chevrolet Ltd., and 1125278 Ontario Limited, o/a Dealerwerx Leasing, both located at 3180 Dufferin St., North York, have currently closed their doors after the appointment of a receiver, Deloitte Restructuring Inc. (Deloitte), by the Ontario Superior Court of Justice. The application for appointing a receiver was made by the Royal Bank of Canada.

 

By OMVIC Communications on Friday, February 28, 2020

HOME WORK

When it comes to buying a vehicle in Ontario, it is crucial consumers do their research before making a purchase. Whether buying from a private seller or an OMVIC-Registered Dealer, homework will help prepare consumers to buy a car.

 



 

By OMVIC Communications on Monday, February 24, 2020

OMVICMailbag

From time to time, we feature a consumer question on the OMVIC blog, like this one, “If I sell a car by myself, or put it on Kijiji, does that make me a curbsider?

The simple answer is no—selling a car does not automatically make someone a curbsider. Anyone is entitled to sell his or her personal vehicle—that is, a vehicle that was purchased and owned for personal, family or household use. Curbsiders are in the business of selling cars. While they usually pose as private sellers, they buy cars, not for personal use, but to resell.



 

By OMVIC Communications on Thursday, February 6, 2020

carforsale

So, you think you've found a nice used car. No accidents, good price…and only 131,000 kms. Roxy (not her real name) thought so too. Which is why in early 2019 she contacted the private seller and paid him $5,400 for the car. 

Unfortunately, the seller turned out to be a curbsider, an illegal, unlicensed dealer posing as a private seller, and the car—well, apparently it had discovered the fountain of youth, because it actually had more than 230,000 kms on it. 

Curbsiders often sell vehicles that are undisclosed rebuilt wrecks or odometer-tampered,” said John Carmichael, CEO and interim Registrar of OMVIC, Ontario’s vehicle sales regulator.  "And we have recently seen a significant uptick in the number of vehicles with rolled-back odometers sold by curbsiders.




 

By OMVIC Communications on Friday, January 17, 2020

car dealer

Everybody has their own list of concerns when it comes to buying a car. These concerns can be as specific as whether the car colour comes in a matte or, if you’re buying used, how many owners the vehicle has had. OMVIC suggests you start a conversation with the dealer to determine whether the vehicle you’re interested in will be a worthy investment.

 

By OMVIC Communications on Monday, January 6, 2020

Rearview mirror

Let’s cast one final look back at 2019 before it disappears from the rearview mirror forever!

As we head boldly into an exciting new decade, remember that when it comes to buying a car in Ontario, OMVIC’s commitment to your consumer protection and education remains as steadfast as ever.

 

By OMVIC Communications on Monday, December 23, 2019

OMVICxmas

Thinking about decking the driveway with a new set of wheels this holiday season? Before you go dashing all the way to the dealership or checking out the nice and naughty list in the online car classifieds, find out if you’re a Dasher or a Blitzen! Take OMVIC’s ‘smart’ car buyer quiz to find out.




 

By OMVIC Communications on Thursday, December 12, 2019

Boxing Day

Ah December, the holidays are here and a new year looms.

There’s a spirited hustle and bustle unmatched by any other season…. but then comes the rest of the interminably long, dark, soul-sapping winter. We graupel (that’s a pun, not a typo btw) with blizzards, white-outs, treacherous driving, Vitamin D deficiency; and, the excitement that led up to the holidays is replaced by a pining for spring…. a spring that seems an eternity away. Our coping skills are put to a frosty test.

 

By OMVIC Communications on Friday, December 6, 2019

Scams

If you’re looking to purchase a late model used car or truck, chances are you’ve checked out some of the online auto marketplaces such as Kijiji, AutoTRADER or others. While there are a lot of legitimate vehicles available through these sites, there are also online scams you should watch out for.

The best way to protect yourself against scams is to educate yourself, ask lots of questions, and learn to recognize red flags.

 

By OMVIC Communications on Thursday, November 28, 2019

Black Friday

How did Black Friday — the day of mega-amazing colossal unbelievable can’t-be-beat blow-out sales signifying the unofficial start of the Christmas shopping season — get its name? Some would say Black Friday marks the point many retailers turn a profit for the year, going from being “in the red” to being “in the black.” The more cynical among us might argue it’s consumerism run amok and a black mark on our society.  Though the origins of the name may be debatable, the lure of Black Friday is undeniable.

 

By OMVIC Communications on Friday, November 22, 2019

fourtypes

As consumers, we pay attention to brands. Brands tell us the quality and reputation of a product. The same can be said of Ontario’s mandatory branding program for vehicles.

Knowing what each brand means: Irreparable, Salvaged, Rebuilt and None will help to make an informed decision when it’s time to purchase a used vehicle and will also help to determine whether this is indeed a car you’d like to buy.

By OMVIC Communications on Friday, November 15, 2019

NWS

This Friday, November 15th to Sunday, November 17th, OMVIC will join over 500 exhibitors and 30,000 attendees for the 18th annual National Women’s Show in downtown Toronto at the Metro Toronto Convention Centre.

By OMVIC Communications on Friday, November 8, 2019

negative equity

There are some things which should last forever, like love, or a diamond ring, but a car payment is not one of them. Yet forever is how long it might feel if you take out an extended-term loan (e.g. 96 months), without educating yourself on the perils of negative equity—owing more for a car than it is worth.To avoid the pitfalls of an extended-term loan, consumers need to educate themselves and be honest about their needs and car-buying habits.

By OMVIC Communications on Friday, November 8, 2019

negative equity

There are some things which should last forever, like love, or a diamond ring, but a car payment is not one of them. Yet forever is how long it might feel if you take out an extended-term loan (e.g. 96 months), without educating yourself on the perils of negative equity—owing more for a car than it is worth.To avoid the pitfalls of an extended-term loan, consumers need to educate themselves and be honest about their needs and car-buying habits.

By OMVIC Communications on Friday, November 1, 2019

odometer rollback

At two a.m. on Sunday, November 3rd, Daylight Savings Time will officially end. We mark this event by turning our clocks back and getting in one more hour of sleep.

Only Daylight Savings Time–and of course, Cher–can turn back time, but there is a nefarious group who also tries to do it: curbsiders– illegal, unlicensed vehicle dealers who roll back odometers to increase the value of the vehicles they’re selling. 

By OMVIC Communications on Thursday, October 17, 2019

news release icon

OMVIC, Ontario’s vehicle sales regulator, has ordered the immediate suspension of Hudson’s Fine Cars Inc., 3715 Keele St., Unit: 15 & 16, Toronto, and of the dealership’s  officer and director, Hamid Valizadeh. As a result, Hudson’s Fine Cars Inc. and Hamid Valizadeh cannot legally sell, lease, buy or consign vehicles.

In conjunction with the Suspension Order, a Proposal to Revoke the Registration of Hudson’s Fine Cars Inc., and Hamid Valizadeh, has also been issued.

By OMVIC Communications on Friday, October 11, 2019

OA Teachers Manual Cover

Ontario’s Vehicle Sales Regulator, OMVIC, has made new car-buying resources available to educators in Ontario. The OMVIC Academy videos, student car-buying guide and teacher’s manual resources are part of a new initiative designed to create informed and confident car buyers. 

By OMVIC Communications on Thursday, September 26, 2019

homework

Whether you’re buying your first or twenty-first car, read up!

Just started college and need your own set of wheels? Embarking on a new job that requires having reliable transportation? Or maybe you’re a car-buying veteran and think you’ve got vehicle acquisition down pat - which by the way, research has shown to be unlikely. When it comes to dropping tens of thousands of dollars on a new vehicle, whether you’re a freshman or a senior, it’s a good idea to do your homework before heading to the dealership.

By OMVIC Communications on Friday, September 20, 2019

Taking delivery

 Taking delivery of a new car is exciting and emotional, but as emotional as it is, you must do your best to stay grounded and take the necessary steps to make sure your purchase goes smoothly. Here are seven steps to help you.

By OMVIC Communications on Thursday, September 12, 2019

Byrd

To Steven Byrd, the pursuit of excellence has always been a team effort. 

Since taking on OMVIC’s Director of Investigation’s role in June this year, Byrd has been busy familiarizing himself with the demands of his new role.

Byrd’s 33-year career has spanned across several sectors: military, policing, municipal and provincial governments, a Crown Corporation and now, motor vehicle sales regulation. There are however two common threads that have crisscrossed his professional journey.


 

 

 

By OMVIC Communications on Thursday, September 5, 2019

unfair Did you know that protections granted to consumers under the Consumer Protection Act (CPA) cannot be nullified in a contract? Ontario’s CPA is THE LAW. Read on to learn about the protections available to consumers under the CPA if a dealer commits an unfair business practice.
The CPA applies to most Ontario businesses including car dealerships. Under the CPA there are two types of unfair business practices: false, misleading or deceptive representations; and unconscionable representations. Consumers who face an unfair business practice may be entitled to cancellation of their contract for up to one year from the date of contract signing. 

By OMVIC Communications on Friday, August 30, 2019

man leaning on car Leaning back against the hood of your car is a potentially awesome picture for a car lover. But despite the photographic and artistic appeal, it’s not a picture many car owners would risk today, because we’ve learned a sometimes painful and costly lesson: those little metal rivets on our jeans love chipping and scratching away at a vehicle’s paint, and that road grit we didn’t even notice, will grind into a beloved car’s clear coat like a small piece of sandpaper. Yes, leaning on your car can be a bad idea, and leaning on someone else’s car—well that’s a whole other level of social faux pas—but even that is not as serious as a lien on a car.

 

By OMVIC Communications on Friday, August 23, 2019

Rental assistant

Because of their low price, rental vehicles may seem like an attractive offer to a car-buyer. While there are a number of perks, there are also some potential drawbacks that consumers need to be aware of. 


By OMVIC Communications on Friday, August 2, 2019

conditions

Recently, OMVIC received this question: “I was planning to buy a used car, but my financing didn’t get approved, can I get my deposit back?"

Let’s assume that the person who wrote this question, signed a contract and the dealer was to arrange financing.

By OMVIC Communications on Friday, July 26, 2019

Complaint

When it comes to buying a car in Ontario, the majority of consumer/dealer interactions take place without a hitch, but when a transaction hits a pothole, consumers in Ontario can request advice or help from an OMVIC Complaint Handler.

But before filing a formal complaint with OMVIC, the regulator recommends consumers engage in the 2-step process mentioned below.

By OMVIC Communications on Friday, July 19, 2019

decal

By law, anyone who trades in vehicles in Ontario must be registered with OMVIC, Ontario’s vehicle sales regulatorthat’s every car dealer and salesperson.

We know that not everyone is going to buy a vehicle from an OMVIC-Registered dealer—some may choose to buy from a private seller—but buying from a registered dealer is ‘the safer way’ because of what you're legally entitled to.

By OMVIC Communications on Friday, July 12, 2019

Motorcycle

Did you know that OMVIC regulates motorcycle sales as well as car, RV and light truck sales?

If you’re considering hugging the curb and embracing clear blue skies this summer, then getting acquainted with your rights as a motorcycle-buyer is a very good start.

Each day, OMVIC staff field calls and emails from car and motorcycle buyers seeking clarity on their rights as a consumer. As a motorcycle-buying consumer, you have certain rights.

By OMVIC Communications on Friday, July 5, 2019

Quiz

Few among us can buy a car with little preparation. For most, purchasing a vehicle is a sizable investment that demands significant research. Before deciding on which vehicle best suits your lifestyle and budget, you should know what your rights are.

By OMVIC Communications on Thursday, June 27, 2019

auto finance

The majority of consumers borrow money for a vehicle purchase. Some choose to use a personal line of credit or arrange financing at their bank or credit union, but many have the dealer arrange the financing. This often makes sense—dealers have access to numerous lenders that may provide terms or rates unavailable elsewhere. But this doesn’t mean consumers shouldn’t carefully consider what is being offered and take steps to ensure they are getting the best possible finance rate and terms.

By OMVIC Communications on Friday, June 14, 2019

Education Officer

Although buying a car can be intimidating, learning your car-buying rights is one of the best ways to squash your fears. As part of OMVIC’s mandate to protect and educate consumers, OMVIC offers free seminars to Ontario residents looking to improve their car-buying knowledge.


By OMVIC Communications on Friday, June 7, 2019

7 Tips to Get You Started!

We’ve all heard the saying that geniuses are made not born. Child prodigies aside, genius is not innate; it’s the result of hard work, studying and applying what you’ve learned.

The same can be said of confident car-buyers.

And how does one become confident?

Easy. Enroll at the OMVIC Academy! Comprising five videos and featuring a car-buying guide, the OMVIC Academy was created to help consumers become smart, informed and yes—confident in their next car-buying experience.




By OMVIC Communications on Wednesday, May 29, 2019

COMPLAINTS

"I have a few questions about my vehicle purchase agreement."

"If I purchased a non-motorized travel trailer at an OMVIC-Registered Dealer, can I still file a complaint?"

"Does the dealer need to provide a vehicle history report when selling a used vehicle?"

OMVIC’s Complaints and Inquiries team fields questions and complaints such as these regularly. Helmed by Tim Hines, this department receives and responds to hundreds of phone calls and emails per week. 

By OMVIC Communications on Thursday, May 16, 2019

Signing a contract

All shoppers know the checkout drill, you hand over your money, your goods are packaged and then the cashier tells you by rote, “You have 10 days to return or exchange, as long as you have the receipt.” You nod--you probably won’t return your purchase, but it’s nice to know that you could. You walk out the door, and live your life. So here’s a question. When you sign a contract to buy a car from a dealer, there is,

a.       A 24 hour cooling-off period

b.       A 48 hour cooling-off period

c.       A 10 day cooling-off period

d.       No cooling-off period




By OMVIC Communications on Friday, May 10, 2019

flooded cars

Did you know that damage to a vehicle caused by flood waters can be difficult to spot and can sometimes take months to show up?

A flood-damaged vehicle can be dangerous

Flood damage can cause corrosion inside a vehicle’s sensitive electronics or safety components. The results could be catastrophic: air bags could fail to deploy; engines could shut off at highway speeds or steering could fail—flood damaged vehicles are not safe for the road. If you’re shopping for a used vehicle, it’s imperative that you learn to spot the signs of flood damage.

By OMVIC Communications on Friday, May 3, 2019

7 Tips to Get You Started!

Everybody has their own list of concerns when it comes to buying a car. These concerns can be as specific as whether the car colour comes in a matte or, if you’re buying used, how many owners the vehicle has had. OMVIC suggests you start with these tips to begin a conversation with the dealer and determine whether the vehicle you’re interested in will be a worthy investment.

It is important to note that all Ontario dealers and salespeople must be licensed by OMVIC. So, if you’re buying from a dealer in Ontario, confirm that you’re buying from a registered dealer – look for the OMVIC-Registered Dealer decal or use the “ Find a Dealer/Saleperson” search button at omvic.ca. Remember: Only when you buy from a registered dealer do you benefit from consumer protection. If you buy privately and encounter problems, OMVIC cannot assist.

By OMVIC Communications on Tuesday, April 23, 2019

All in price advertising

Fifty-three per cent of Ontarians are either uninformed or misinformed when it comes to motor vehicle dealer advertising. According to OMVIC, Ontario’s vehicle sales regulator, only 47 per cent of Ontario’s car buyers know that if a dealer advertises a price for a new or used vehicle, that price must include all fees and charges the dealer intends to collect, with the exception of HST and licensing (and safety standards certificate if the vehicle is advertised as unfit).

Unfortunately, OMVIC still encounters some dealers adding fees to their advertised prices which is why the regulator has re-launched its province-wide consumer awareness campaign. 


By OMVIC Communications on Thursday, April 18, 2019

Arif Adan Syed A Markham area man has been charged after allegedly trying to sell a car with a rolled-back odometer to an undercover shopper from OMVIC, Ontario’s vehicle sales regulator. The charges came just weeks after 34 charges were laid against the man for the same alleged activity.

Arif Adnan Syed, 36, of Markham, is charged with curbsiding (acting as a dealer without registration) in violation of the Motor Vehicle Dealers Act (MVDA) and with committing an unfair business practice (making a false, misleading or deceptive representation), in contravention of the Consumer Protection Act (CPA). Note: All charges are currently before the court; they are only allegations until proven.

 


By OMVIC Communications on Thursday, April 11, 2019

Woman car breakdown

 “I saw a 2006 Ford advertised on Kijiji for $1,600 ‘as is’ or $1,900 certified, so I arranged to meet the seller. The car looked decent: no rust, no dents or scratches. It was comfortable and very clean inside.”- Anonymous, Toronto car buyer.

At first glance this car buyer, let’s call her Sheila, agreed to—what appeared to be— ‘a pretty good deal’ for an older, used vehicle. Unfortunately, after buying the car, Sheila learned that ‘a pretty good deal’ was ‘too good to be true.’


By OMVIC Communications on Friday, April 5, 2019

edc

The Drive Clean emissions program has ended. We’ve created a simple graphic to help you understand the changes.To learn more, visit the Ministry of Environment, Conservation and Park’s webpage.

By OMVIC Communications on Wednesday, March 27, 2019

news release icon

Illegal vehicle sales and odometer tampering have resulted in a 30-day jail sentence for a Mississauga man. Szymon Kozlowski, was found guilty of curbsiding—acting as a dealer without registration—contrary to the Motor Vehicles Dealers Act (MVDA), and of committing an unfair business practicemaking a false, misleading or deceptive representation—in contravention of the Consumer Protection  Act (CPA).


By OMVIC Communications on Friday, March 15, 2019

Academy guide

OMVIC is packing up and hitting the road to be part of the Ottawa Gatineau International Auto Show March 21st to the 24th, at the Shaw Centre.This year the OMVIC booth will feature our brand new educational initiative, The OMVIC Academy.


By OMVIC Communications on Thursday, May 24, 2018
Free Car-Buying Seminars Teach Consumers How to Buy a Car in Ontario

Buying a car is one of the most expensive purchases a consumer will make in their lifetime. It is a transaction that requires thought, research and knowledge. It’s important that consumers educate themselves BEFORE entering into an agreement to purchase a vehicle.

As Ontario’s vehicle sales regulator, OMVIC offers FREE Car-Buying Seminars to consumer and community groups.

 

By OMVIC Communications on Friday, November 3, 2017
Halloween scene

Jack-o-lantern flames gutter in a chill wind. Discordant music echoes from once serene suburban houses. Lights strobe disorientatingly. Macabre figures adorn once neatly pruned trees. Grave markers appear with eerie and disturbingly piled leaves on lawns that were just yesterday pristine. Eyes narrow….senses heighten.  Ah yes…Halloween.  A time for fear….and fun. The little kids get 2 hours of costumed candy collection; and the bigger kids (i.e. most of us) break out our favourite horror films. So many of us love to get scared. There’s a visceral reaction to it – it awakens our primal “fight or flight” response.



By OMVIC Communications on Tuesday, September 12, 2017

There’s a new danger riding in on a storm for used car buyers—flood-damaged vehicles. “Authorities in the US have told us they expect about half a million vehicles to be flooded as a result of Hurricane Harvey alone,” said Tom Girling, Director of Investigations for OMVIC, Ontario’s vehicle sales regulator. “And they expect many of them will end up being exported—including to Canada.”



By OMVIC Communications on Friday, August 18, 2017

Sending a “child” off to university or college can be traumatic – for the parents of course; the kid will be just fine. So to make it easier to keep ‘em coming home for more than just Thanksgiving and spring break, some parents will head out with their teens on an elusive hunt for a decent, but cheap, set of wheels. It’s worth noting decent and cheap can be difficult to find in peaceful coexistence in the automotive jungle.




By OMVIC Communications on Wednesday, March 1, 2017

Purchased a vehicle from an OMVIC-Registered Dealer? Anxious to take delivery of the vehicle? Don’t let excitement take over completely – there are a few crucial steps to take to ensure your purchase goes smoothly right up until you drive off the lot Consider these 11 tips when taking delivery of your vehicle...


By OMVIC Communications on Wednesday, February 22, 2017

Canada’s largest automotive event is wrapping up in the next few days! The 2017 Canadian International AutoShow kicked off on February 17 at the Metro Toronto Convention Centre and is concluding on February 26. That’s right – there’s only a few days left! Don’t miss out on the many exhibits at the AutoShow, including OMVIC’s booth (P223 on the 800 level) to test your car-buying IQ!  Speak with OMVIC staff and learn about the protections available when buying from an OMVIC-Registered Dealer. Don’t miss this great opportunity!


By OMVIC Communications on Wednesday, February 15, 2017

The 2017 Canadian International AutoShow kicks off this Friday, February 17 at the Metro Toronto Convention Centre! Planning to attend the show? Be sure to stop by OMVIC’s booth (P223 on the 800 level) to test your car-buying IQ! The AutoShow runs until Sunday, February 26 so don’t miss out!


By OMVIC Communications on Monday, February 13, 2017

curbsiderAndre N. Campbell has been sentenced to 50 days in jail for illegal vehicle sales. The Mississauga man was charged by OMVIC, Ontario’s vehicle sales regulator, with acting as a dealer without registration (curbsiding) and selling five vehicles between 2012 and 2014. “Each vehicle was a rebuilt write-off,” stated Tom Girling, OMVIC’s Director of Investigations. “The purchasers, who found the vehicles advertised online, were unaware of the true history of the vehicles."


By OMVIC Communications on Thursday, February 9, 2017
life is like a box of chocolatesForrest Gump’s mama was right – “life is like a box of chocolates; you never know what you’re gonna get.” That wonderful, whimsical and yet profound insight seems to come to mind every February when the ubiquitous heart-shaped boxes of valentine chocolates make an appearance on store shelves. But anyone who has made a blind confection selection without careful examination of the legend that usually accompanies the red faux-suede boxes knows that looks can be deceiving. It goes without saying the square shaped chocolate-covered caramels were fantastic; but some candy makers would sneakily create other flavours in the same square shape – some with a medicinal orange flavour and others with a thick white mystery filling...

By OMVIC Communications on Friday, January 20, 2017

Comp Fund Shield

 

Each year, OMVIC-Registered Dealers sell or lease approximately 1.2 million vehicles. The vast majority of transactions go well. But in those rare instances that something does go wrong, Ontario consumers can turn to the Motor Vehicle Dealers Compensation Fund for help. In 2016, OMVIC’s Compensation Fund marked 30 yearsof providing protection to consumers who suffer a financial loss as a result of a transaction with an OMVIC-Registered Dealer. The Compensation Fund is one of the key protections available to consumers who purchase from an OMVIC-Registered Dealer.


By OMVIC Communications on Thursday, December 22, 2016
car sale

Planning to deck the driveway with a new ride during the holiday season? Thinking about taking advantage of the flurry of Boxing Day promotions? OMVIC would like to gift you with some key holiday car-buying tips...


By OMVIC Communications on Thursday, June 30, 2016

Lease agreement In Ontario, there is no cooling-off period when purchasing a vehicle from an OMVIC-Registered dealer – all sales are final. Before you sign the contract, it is important to do your research and determine if leasing is right for you.



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